Technical Lead/Manager - Military veterans preferred

2019-01-11
SAIC (www.saic.com)
Other

/yr

  full-time   employee


Bethesda
Maryland
20817
United States

Description

Job Description


• The Technical Lead/Manager is responsible for successful delivery of a program to a customer.


• Manage and integrate activities in accordance with contract requirements and ensure technical, schedule, cost, and financial performance.


• Define or contribute to the program baseline then execute the program to comply with baseline requirements.


• Manage risk, customer relationships, and program staffing.


• The Technical Lead/Manger shall have clearly defined management processes, organizational roles and responsibilities, and interfaces between personnel and federal personnel to manage the successful execution of the task order.


• The project planning and management activities will also include security, risk, and 508 compliance plans.


• The Technical Lead/Manager will ensure compliance with quality standards and support business development and program staff management.

Qualifications

Qualifications


REQUIRED


• Bachelors and nine years working in 24x7 IT Service Desk environment, including knowledge of network operation, applications, hardware, monitoring, and operating systems.


• Five years leading a team in the 24x7 IT Operations environment.


• Experience supporting Service Level Agreements in a Service Desk environment.


• Experience using ServiceNow, Altiris Client Management Suite or Absolute Manage.

 
• PMP Certification.


• Public Trust Clearance


DESIRED


• ITIL certification; CompTIA Security+ Certification.


• NIH Experience.