Performance and Reporting Analyst - Military veterans preferred

2019-01-11
Cushman & Wakefield (http://www.cushmanwakefield.com/en/careers)
Other

/yr

  full-time   employee


Burwood
Australia

Job Title
Performance and Reporting Analyst
Job Description Summary
The Performance & Reporting Analyst is responsible for compiling and managing the performance management and reporting elements of the contract and ensure measurement and reporting of performance measures set by the client.
Job Description
The Performance & Reporting Analyst is responsible for compiling and managing the performance management and reporting elements of the contract and ensure measurement and reporting of performance measures set by the client.
Collaborate with the centralised Cushman & Wakefield reporting and analytics team to provide support in continuous improvement on reporting within our Management Information Systems (MIS).
About the role:
Hold direct responsibility for all reporting, performance and compliance requirements
Prepare, in consultation with the Contract Manager and Finance Manager the Monthly, Quarterly and Annual Reports and distribute to members of governance groups
Monitor account KPI’s proactively, allowing team members to rectify non-compliance to KPI’s before the end of the month. Assist in automating and improving the process within the MIS
Provide a strategic overview of portfolio performance, through assessment and analysis of the information made available
Provide support to team members required to report performance-based information to the Client
Compile performance monitoring information for the service delivery team and Contract Manager
Provide ad-hoc reporting and analysis as required by Contract Manager
Provide ad-hoc training in Focus (Client Portal) for Client users and service delivery team
Support any finance administration and reporting requirements
Consistently review data/ MIS/ databases for gaps and errors
General office administration duties as requested from time to time
Reporting including but not limited to:
Annual Plan and annual Report
Monthly Reporting
Quarterly Report
Financial Reporting
Benchmarking
Maintenance Analysis and Reporting including Help Desk Reporting
Weekly status Update reports
Utility and Consumption analysis
KPI and Critical Success Factor reporting
Saving and Gainshare analysis
Ad Hoc client requested Reporting
About You:
Proven experience in a facilities and/or property related reporting role focusing on performance
Proficient with IT systems and applications
Trend and gap analysis
Excellent written and verbal communication skills and ability to communicate with people at all levels
Ability to identify priorities, address competing demands and meet deadlines
Time management skills
Ability to work as a team member
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.