Systems Maintenance Engineer - Military Veterans Wanted

Raytheon (


  full-time   employee

Schriever Afb
United States

Principal Systems Engineer
Colorado Springs, CO

Job Responsibilities:

  • Ability to technically diagnose, mitigate/troubleshoot issues, and contribute to an on-site team providing 24x7 support to the C2BMC application suites that are globally dispersed in different time zones
  • Lead or participate in system troubleshooting, problem resolution and maintenance activities, to include on-site and/or telephonic maintenance support
  • Serve as C2BMC application subject matter expert providing Level 2 troubleshooting, break fix and preventative maintenance actions which involve interaction with remote C2BMC sites and different levels of leadership within the C2BMC Command Center
  • Self-starting problem solver, capable of planning, coordinating, directing and controlling their individual projects, and possess the capability to work with limited supervision and lead trouble shooting efforts to resolution

Technical/Security Certifications:
Minimum of Security+ required

Technical Skill Required:
  • Experience with IBM SmartCloud Control Desk (SCCD), user interface customization and development.
  • Highly skilled in System Administration and Application to ensure uptime, performance, resources and security of the system is sustained and anomalies are fixed efficiently.
  • Sound knowledge and practical experience to direct the assessment and development of Tactics, Techniques and Procedures (TTPs) and/or Operating Instructions (OIs) to effectively administer, operate and manage services under C2BMC operational control.
  • Extensive knowledge trouble ticket processes. (Preferably Tivoli)
  • Proficiency in Microsoft Visio, Project, Word, PowerPoint and/or Excel

Education Required:
Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, with 6 years of professional experience. Candidate must meet minimum requirements of DOD 8570 IAT II certification (Security +, etc.).

Position is normally Mon - Fri: may require on-call, evening and weekend support during system anomalies and or tests.

This position requires a U.S. Person who is eligible to obtain any required Export Authorization. 133653

Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.