Cushman & Wakefield (http://www.cushmanwakefield.com/en/careers)
Chief Tenant Relation
Job Description Summary
Responsible to plan, coordinate and supervise tenant's program and services to all building tenants. Provide all information concerning public facilities inside the building. Receive and process the request or complaint from tenants in order to ensure that complaint area handled effectively and efficiently.
Maintain effective relationship with all tenants in order to ensure the aware of their rights and responsibilities.
Maintain administrative procedures in order to ensure and effective and efficient office environment Recommend changes to policies, programs and procedures.
Prepare monthly report regarding all complaints/requests from tenant.
Advise the Property Manager about tenant issues and concerns.
Minimum bachelor degree in related major with good results
Minimum 2 years working experience in as Chief Tenant Relation preferably in Apartment
Strong leadership background and must know how to handle problems quickly and efficiently
Must have great communication skills
Posses a positive attitude with a desire to learn and grow
Resourceful and independent with excellent of a problem analytical skill
Self motivated and proactive
Commitment to excellence and customer satisfaction
Fluent in English both oral and written
Computer literate in Ms. Office (Word, Excel, PowerPoint)
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.