Sr. Information Systems Technologist I
- Military veterans preferred
2019-03-17 Raytheon (www.raytheon.com)
Goleta California United States
This is a temporary position of undetermined length.
Global Business Services-IT Engineering Solutions Mechanical team has an opening for a tools support technician. The support activities will include tool installations, end user support in the area of data management and troubleshooting. This position will support both open area software environments and closed labs for mechanical engineering applications such as Creo Parametric, PTC Windchill, Creo View, AutoCAD, and various analysis tools. This position would be in direct support to end users.
Strong background in supporting Creo Parametric and Windchill.
Hands on working knowledge of Creo Parametric
Hands on working knowledge of Windchill with Product Manager role understanding
Ability to troubleshoot Creo model integrity issues
Working within a virtual team with small teams across the enterprise
Ability to work through application installation issues with the end user community
Good Problem solving skills and ability to solve software application problems.
Able to solve user issues and disposition support tickets
Able to work independently.
Knowledge of the Microsoft office suite of tools, including Skype, RShare and Outlook
4 years engineering tools support experience and help desk experience
Understanding of software CM process
Strong communication, customer service and organization skills
Knowledge of Windows 10 and application troubleshooting in that environment
Minimum Education Required: ·4 year college technical degree in Engineering or Information technology or related experience
This position requires either a U.S. Person or a Non-U.S. Person who is eligible to obtain any required Export Authorization. 136115
Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.