Help Desk Technician II - Military veterans preferred

General Dynamics Information Technology (


  full-time   employee

District of Columbia
United States

- Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.

- Provides phone and in-person support to users in the areas of email, directories, standard Windows desktop applications and applications developed and deployed on this contract.  

- Serves as the first point of contact for troubleshooting hardware / software PC and printer problems. 



A Bachelor’s Degree and 0+ years of experience or 2+ years’ directly applicable Help / Service Desk Support experience with no degree.  An active Top Secret Security Clearance is required. 


For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


Bachelor's Degree or equivalent applicable experience.