Training and Outreach Adviser
- Military veterans preferred
2019-04-11 SAIC (www.saic.com)
Springfield Virginia 22150 United States
SAIC is seeking a
Training and Outreach Adviser to perform oversight and management of overall MET project/program
activities & resources.
Assess current business processes related to the system
and recommend changes if needed.
Create/prepare plans, integrated schedules, and
resource estimates using established project management standards.
Provide direction and guidance in creation of plans,
policies, and procedures in support of the program.
Provide technical support for meetings, conferences,
teleconferences, video teleconferences, and multimedia projects supporting
communication and strategic objectives of the office relating to
publication of the MET tool.
Plan, execute, direct, and edit multimedia project
productions in support of government customer task requirements and
Provide program management expertise and assistance in
creation/ implementation/maintenance of the MET program.
Assist in creating and implementing travel, training,
and conference policies, processes, and procedures to enable new modules
and ensure mission continuity.
Assist in directing the development of an integrated,
resource-loaded schedule detailing implementation of the MET for the
Provide program management expertise to the MET
developers and NGA key components for coordination of program reviews,
facilitation of sessions with staff, and communication with stakeholders.
Assist in directing the development and documentation
of an Agency-level communication strategy, process, and plan.
Assist in conducting outreach activities associated
with travel, training and conferences as well as any new modules.
Assist in directing the development of a set of
communication tools to promote, educate, foster, and articulate the MET to
the NGA workforce.
Assist in creating and providing a training plan for
pertinent NGA personnel.
Assist in developing/implementing/maintaining a Change
Management Board (CMB) for NGA key component.
Solicit Directorates for feedback on their
requirements, suggestions, and ongoing issues and facilitate the CMB.
Manage all pre-work and post-work for the CMB. Gather
actions items and prepare follow-up as needed.
Facilitate requirements meeting and technical exchanges
with the client, developers, users, and stakeholders.
Gather, recommend and manage the requirements for MET
collaboratively with the D KC MET Team.
Test MET to ensure requirements have been fulfilled.
Work with developers to address inconsistencies with system and
requirements. Continue to test functionality on an as-needed basis to
ensure the integrity of the system.
Manage the Agency MET Team email box to troubleshoot
issues, educate users on common questions, and conduct functions as an
Agency MET Admin and/or KC MET Admin. Answer questions via phone and in
person for technical support.
Conduct user training for all NGA personnel (basic,
approvers, Directorate Administrators, Budget POC, etc.) and assist with
maintenance and/or production of training guides. Provide ad-hoc desk side
training as needed.
Gather system metrics, user metrics, and business
process metrics as-needed for continual improvement and efficiency
• Must have TS/SCI clearance and pass CI Polygraph. • Bachelors Degree with 9 plus years of experience or equivalent experience. • At least 24 months demonstrated experience in leading Agency-wide training and outreach programs. • At least 24 months demonstrated experience in the development, implementation, and maintenance of a change management process.