Training and Outreach Adviser - Military veterans preferred

2019-04-11
SAIC (www.saic.com)
Other

/yr

  full-time   employee


Springfield
Virginia
22150
United States

Description

SAIC is seeking a Training and Outreach Adviser to perform oversight and management of overall MET project/program activities & resources.

 
Duties Include:  
  • Assess current business processes related to the system and recommend changes if needed.
  • Create/prepare plans, integrated schedules, and resource estimates using established project management standards.
  • Provide direction and guidance in creation of plans, policies, and procedures in support of the program.
  • Provide technical support for meetings, conferences, teleconferences, video teleconferences, and multimedia projects supporting communication and strategic objectives of the office relating to publication of the MET tool.
  • Plan, execute, direct, and edit multimedia project productions in support of government customer task requirements and strategic objectives.
  • Provide program management expertise and assistance in creation/ implementation/maintenance of the MET program.
  • Assist in creating and implementing travel, training, and conference policies, processes, and procedures to enable new modules and ensure mission continuity.
  • Assist in directing the development of an integrated, resource-loaded schedule detailing implementation of the MET for the Agency.
  • Provide program management expertise to the MET developers and NGA key components for coordination of program reviews, facilitation of sessions with staff, and communication with stakeholders.
  • Assist in directing the development and documentation of an Agency-level communication strategy, process, and plan.
  • Assist in conducting outreach activities associated with travel, training and conferences as well as any new modules.
  • Assist in directing the development of a set of communication tools to promote, educate, foster, and articulate the MET to the NGA workforce.
  • Assist in creating and providing a training plan for pertinent NGA personnel.
  • Assist in developing/implementing/maintaining a Change Management Board (CMB) for NGA key component.
  • Solicit Directorates for feedback on their requirements, suggestions, and ongoing issues and facilitate the CMB.
  • Manage all pre-work and post-work for the CMB. Gather actions items and prepare follow-up as needed.
  • Facilitate requirements meeting and technical exchanges with the client, developers, users, and stakeholders.
  • Gather, recommend and manage the requirements for MET collaboratively with the D KC MET Team.
  • Test MET to ensure requirements have been fulfilled. Work with developers to address inconsistencies with system and requirements. Continue to test functionality on an as-needed basis to ensure the integrity of the system.
  • Manage the Agency MET Team email box to troubleshoot issues, educate users on common questions, and conduct functions as an Agency MET Admin and/or KC MET Admin. Answer questions via phone and in person for technical support.
  • Conduct user training for all NGA personnel (basic, approvers, Directorate Administrators, Budget POC, etc.) and assist with maintenance and/or production of training guides. Provide ad-hoc desk side training as needed.
  • Gather system metrics, user metrics, and business process metrics as-needed for continual improvement and efficiency assessment.

Qualifications

• Must have TS/SCI clearance and pass CI Polygraph.
• Bachelors Degree with 9 plus years of experience or equivalent experience.
• At least 24 months demonstrated experience in leading Agency-wide training and outreach programs.
• At least 24 months demonstrated experience in the development, implementation, and maintenance of a change management process.


 

 

 

 

 

 

 

 

 

 

Desired Qualifications