Staff Support Assistant (INL Front Office) - Military veterans preferred

ATSG Corporation (


  full-time   employee   contract

District of Columbia
United States

Staff Support Assistant (INL Front Office)
Washington D.C.
Active Secret Security Clearance (Clearance FAQs HERE)
ATSG Corporation prides itself on our proven dedication to providing expert assistance to our government partners—without any surprises. We work hard to honor our commitment to our clients while ensuring our employees feel secure and empowered in their work. We take excellent care of our team, so they may have the freedom and confidence to focus on their missions and provide nothing but the best output on the work site and at home.
The company provides a variety of services within the Intelligence Community. Our products may be diverse, but the results are one and the same—on schedule, on budget, and completed with superior quality. We are experienced in areas such as Mobility, Enterprise Architecture, Data Processing, Law Enforcement Mission Support, and Acquisition Support. As an organization, we are consistently expanding our footprint in the contracting community.
We are presently identifying candidates for the following position: Staff Support Assistant (INL Front Office). The Staff Support Assistant will work most closely with the INL/Front Office, Contracting Officer, and Contractor Officer’s Representative (COR). The Assistant shall maintain open, timely, and effective communication with the INL/Front Office leadership and staff in Washington, DC, resulting in a relationship that proactively addresses potential problems with flexible, workable solutions.
Primary Qualifications—

  • Active Secret Security Clearance
  • U.S. Citizenship
  • Bachelor's Degree from an accredited institution
  • Demonstrated ability to communicate effectively, both orally and in writing, to prepare and present information for senior level briefings, analyze and interpret policies and guidelines, defend recommendations, and resolve problems
  • Demonstrated proficiency in English grammar, punctuation, usage, and style and ability to edit in a form suitable for lay audiences
  • Demonstrated ability to interact effectively with individuals at all levels to assist in the planning and coordination of activities with other organizations; provide guidance, and advocate INL policies and positions in close coordination with INL leadership
  • Demonstrated proficiency in computer and web-based applications including Microsoft Office Suite and Adobe Acrobat.
  • Demonstrated ability to establish and maintain effective relationships, including with those in a senior management role
  • Demonstrated ability to provide excellent customer service
  • Demonstrated skill and ability in managing multiple concurrent activities of varying complexity, including changing priorities and short turn-around times
  • Prior demonstrated executive-level administrative experience
Secondary Qualifications—
  • Familiarity with Department of State Standardized document formats
  • Demonstrated experience with and knowledge of INL programs, mission, and foreign assistance activities
  • Review, edit with close attention to detail, compile and organize all documentation requiring INL/FO Principals’ clearance; this includes, but is not limited to: Congressional Notifications, Congressional Budget Justifications, Operational Plans, Interagency Agreements, Bilateral Letters of Agreement, and International Organization Letters of Agreement. Review documentation for completion, accuracy, and adherence to current Department and Bureau policies. Advise the designated regional or functional office point of contact on appropriate measures needed to revise or enhance documentation.
  • Prepare correspondence, reports, and other documents. Thoroughly review documents to ensure correct financial and fiscal data working closely with INL Budget and Program officers, overall consistency in arguments and narratives, as well as proper grammar, spelling, capitalization and punctuation, and appropriate format in documents. Liaise directly with document originators to finalize when not in conformity with known policies or correspondence regulations.
  • Liaise with leadership across various regional and functional offices on all issues requiring clearance from the INL/FO Principals.
  • Support and assist the Special Assistant in reviewing briefing materials, interagency agreements, Letters of Agreement to support international organization programs and other budget documents for Front Office principals.
  • Support the Special Assistant by following up on projects, documents, and assignments made by the INL/Front Office to various program offices of the Bureau and, when problems occur, recommend solutions to Special Assistant.
  • Support the Special Assistant with all required tasks for the daily information briefings attended by Front Office principals.
  • Assist in overseeing projects and issues requiring coordination and integration within the Bureau, including official travel and related briefing materials for INL Principals.
  • Assist in guiding the flow and control of correspondence and written and oral tasking’s, including 7th floor taskers, for the office.
  • Assist in managing the internal affairs and operations of the INL Front Office and ensure consistency of actions throughout INL/FO in response to requests from the INL Front Office Principals, Congress, and others.
  • Assist in overseeing projects and issues requiring coordination and integration across multiple divisions and offices.
  • Follow-up on email inquiries and telephone conversations and take appropriate steps to ensure that necessary action is initiated and subsequently assure that such action is completed as quickly as possible. Follow-up and assure proper execution of all commitments made and obligations incurred in telephone conversations, personally make necessary contacts with the officials and individuals concerned.
  • Ensure that requests for action or information are made known to responsible office staff personnel who can satisfy the request. Decide whether important or emergency matters should be brought to the Supervisor’s attention when absent, but accessible.
  • Prepare correspondence, forms, reports, cables or other documents, utilizing desktop computer word processing systems; ensure correct punctuation, capitalization, spelling, grammar, and conformance to style.
  • Receive and review incoming mail, screening those items which can be handled personally and determine which items should be brought to the supervisor’s attention, forwarding the remainder to the staff for action. Review outgoing mail for attachments, dates and signatures. Maintain suspense records on all correspondence and action documents and follows up to ensure a timely reply or action. Ensure that all outgoing correspondence is in the proper format and in conformance with office policy and in correct grammatical composition.
  • Establish and maintain office records of various types that may be needed or will assist in the efficient operation of the office. Ensure files have all pertinent documents and signatures. Maintain and accurately update file system to enable quick and efficient retrieval of information. Accurately purge files or perform other file disposition actions in accordance with established procedures. Effectively supervise or perform annual file inventory. Where appropriate, responsible for the accurate receipt, control, logging, safekeeping, and necessary action on all classified material received.
  • Effectively enhance the ability of the office to support overall mission requirements through performance of one or more of the following: use of database or spreadsheet software to accurately enter, revise, sort, calculate, and retrieve data for standard reports; use of graphics software to provide graphic symbols, charts, and graphs for viewgraphs or paper presentations; accurately and promptly transmit and receive documents and messages electronically using a PC or a workstation.
  • As needed, stand in for Office Administrators from INL’s Front Office and various functional and regional offices.
ATSG Benefits & Perks—
  • We offer a QUICK and EASY application process!
  • Medical, Dental, & Vison Insurance Available
  • Our Medical Insurance Plan offers Virtual Visits (through AmWell and MDLIVE) that can be done via your smartphone, tablet, or computer without leaving your home or office- for addressing a wide range of minor conditions!
  • Paid Federal Holidays
  • Paid Personal Time Off (PTO) & Sick Time Off (STO)
  • Life and Disability Benefits
  • Flexible Spending Accounts (FSAs) & Health Savings Accounts (HSAs)
  • Retirement Benefits: Fully Vested 401(k) Plan
  • Voluntary Benefits such as Legal Resources, AFLAC, VPI Nationwide® Pet Insurance (because our fur-babies are family, too!), & Continuing Education Assistance.
*Candidates are encouraged to submit a .doc or .docx resume that explicitly addresses each of the requirements listed above.
As an Equal Opportunity Employer, our applicants and employees are protected from discrimination. Visit for more information.
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Recruiting Team.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities.
To comply with Federal law, ATSG Corporation participates in E-Verify.  Successful candidates must pass the E-Verify process after hire.
We respectfully request not to be contacted by recruiters and/or staffing agencies.