Netcool SME - Military veterans preferred

General Dynamics Information Technology (


  full-time   employee

United States

GDIT is hiring a Netcool SME. This position will deploy, configure, tests, and manage COTS products and customize tools to ensure applications meet documented Operations and Engineering program requirements. Other responsibilities include:

  • Administer various EMS applications that supports Engineering, Operations, and Security departments.
  • Assist with the development of system architectures and project plans.
  • Provide application maintenance patching, pilot testing, software upgrades, and deployment support of new software baselines for the Production environment.
  • Serve as a liaison with clients, participating in meetings to ensure client needs are met.
  • Maintain current knowledge of relevant technology as assigned.
  • Participate in special projects as required.



  • Active Top Secret clearance at the time of hire (with eligible for SCI Security Clearance
  • 10-15 years of experience in application engineering, administration, and analysis
  • Competent to work at a technical level on all phases of application administration activities.
  • Excellent communication skills; shows tact, effective listening skills and follow through.
  • Must be a consummate professional in both demeanor and attire.
  • Excellent attention to detail.
  • Develops and maintain documentation such as SOPs on existing and new applications.


Working knowledge and hands-on experience with:

  • Open LDAP
  • RSA SecurID or
  • Cisco and Juniper devices
  • Cisco ACS or Cisco ISE
  • Load Balancers
  • Riverbed Performance tools
  • InfoVista Performance tools
  • BMC tools (such as BBNA, BBSA, ADDM)
  • Red Hat Linux, Solaris, and Microsoft Windows Server 2008/2012 operating systems
  • IBM Tivoli Netcool Monitoring tool (to include strong knowledge of SNMP)
  • Single Sign On (SSO) Portal tool integration and administration
  • Business Objects/Crystal Reports
  • Remedy Ticketing System




For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


Bachelor’s Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.