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Process driven operations manager of a team supervising hourly staffing over several state - Military veterans preferred

2019-04-16
Horizon Services Corporation (horizonsvcs.com)
Supervision/Management

85000 /yr

  full-time   part-time   employee


Hartford
Connecticut
06108
United States

Operations Director

Seeking effective, process driven manager. CT based service provider to corporate, education, industrial and real estate customers in New England.

EDUCATION NEEDED
4-year Bachelor's degree a minimum
Master's degree a plus

WORK EXPERIENCE REQUIRED
Experience in managing an unskilled labor force in a labor-intensive industry
5 to 10 years experience in people management for hour workforce
A minimum of 5 years of employment with one employer is a must

SKILLS & TALENTS NEEDED
Proven P&L responsibility
Experienced in developing, meeting and beating fiscal budgets
History of handling multiple priorities for sophisticated and demanding customers
Experienced in developing and maintaining strong customer relationships
History of success in interviewing and hiring managerial talent
Skilled in hiring, firing and performance feedback
Must be able to communicate clearly and frequently both verbally and in writing up and down the chain of command
Extensive skills in the latest labor management IT systems, cloud database applications, enterprise operations systems, automated timekeeping, etc
Skilled in utilizing technology to grade and manage a quality inspection program
Proven skills to develop and manage training & safety programs
Experienced in building, managing and leading a high-performance team
Bilingual ability is a plus

COMPETENCIES NEEDED
Intense honesty/integrity. Does not cut corners ethically.
Organization and planning skills.
Aggressiveness. Moves quickly and takes a forceful stand without being overly abrasive.
Analytical skills. Able to structure and process qualitative or quantitative data and draw insightful conclusions from it.
Ability to develop people (for managers).
Listening skills. Lets others speak and seeks to understand their viewpoints.
Persuasion. Able to convince others to pursue a course of action.

COMPENSATION
The compensation program is above industry standards
85k Starting salary + Incentives
Incentive compensation based on meeting and beating some metric goals
Car and phone allowance
Insurance benefits
401K
Paid time off


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