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Automotive Service Consultant - Military veterans preferred

2019-06-12
Pohanka Acura (www.pohankaacura.com)
Customer Service

$60,000 - $90,000 /yr

  full-time   employee   contract


Chantilly
Virginia
20151
United States

Pohanka Acura is looking for a Automotive Service Consultants. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience, we want to talk to you!

WHAT WE OFFER:
* Medical, Dental
* Life and Disability
* 401K with Company Contribution
* Paid Vacation
* Paid Personal Leave
* Paid Holidays
* Bonus Programs
* Vehicle Purchase Programs

RESPONSIBILITIES:
* Greet customers promptly
* Obtain customer and vehicle information
* Clearly report all vehicle symptoms as described by the customer
* Determine and recommend needed maintenance base on age, mileage and history of vehicle
* Prepare a complete and accurate estimate of cost for labor and parts
* Establish follow up time
* Monitor the progress of each vehicle throughout the day, and updating customers frequently
* Verify that the final invoice reconciles with the work performed on the repair order
* Explain all completed work and charges to customers

REQUIREMENTS:
* Proven record of achieving exceptional Customer Satisfaction
* Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a plus
* Excellent communication skills
* Positive and personality
* Above average energy level
* Personal and professional integrity

Fast Apply This is a Fast Apply job. Post your resume once to MilitaryHire, and apply with only two clicks.
Perfect if you are searching for a job using your phone.

 

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