Configuration Manager Administrator - Military veterans preferred

General Dynamics Information Technology (


  full-time   employee

North Carolina
United States



Responsible for the design, configuration, installation, and troubleshooting of enterprise computers, mobile devices and related IT equipment. Establishes and maintains configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications. Manage and utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images. Administer and utilize mobile device management software to monitor, manage, and secure user mobile devices. Test, build and deploy mobile solutions based on customer requirements. Requests vendor quotes for hardware, resolves incidents and acts as an interface between internal and external customers. Identifies, tests, and validates end user device hardware. Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks.


5+ years of IT experience



Knowledge, Skills and Abilities


  • Analytical, result-orientated, creative problem solver
  • Driven by quality and teamwork
  • MS Windows 7/10 Operating System or later
  • Linux / Android / iOS / macOS experience
  • Microsoft Office 2010 or later
  • Experience with VPN technologies
  • Experience with virtualization technology (VMware)
  • Microsoft SCCM experience to include experience with Operating System Deployments
  • Proficient in configuration and management of mobile devices, such as tablets and phones (Android / iOS)
  • Experience with MS Systems Center Service Manager (SCCM) to include experience with Operating Systems Deployments
  • Experience with Mobile Device Management Solutions (Mobile Iron, Intune, Meraki)
  • DoD 8570 compliant for IAT Level II
  • 5-7 years IT industry experience required
  • ITIL V3 Foundations Certification desired
  • Industry recognized configuration management certification desired
  • Effective communications and listening skills
  • Detail oriented with superior organization skills
  • Self-motivated and able to work independently and take initiative in identifying and addressing challenges

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.