IT Systems Technician - Military veterans preferred



  full-time   employee

United States


SAIC is hiring an IT Systems Technician in Austin, TX to support a US Defense Agency.


Note:  This Full-Time PERM role will allow 10% travel between Austin, TX and San Antonio, TX.


Job Duties:

  • Providing support to customer in regards to the operation of the computer simulator client; including the configuration of software for various courses of action.

  • Providing hardware and software integration of computer simulator equipment to ensure systems function properly

  • Plan, test and implement solutions to simulator with COTS products.

  • Research and discover alternative ways to provide the customer with an optimal simulator system.

  • Install software patches and update computer simulator systems.

  • Ability to work on multiple projects and work with little to no supervision.

  • Consult with customer to define needs, problems or fixes.

  • Provide customer with recommendations to solve problems

  • Identify and correct hardware malfunctions

  • Identify and correct software malfunctions

  • Maintain computer equipment

  • Provide technical support to customer and users


Required Education and Experience:

  • HS/GED and 6 years of experience or Bachelors and 2 years of experience

  • US Citizen with the ability to obtain a DoD Secret.

  • 2+ Windows OS technical support experience

  • 2+ years of IT hardware experience

  • Excellent communication skills

  • Windows Server; Linux Server; Cisco; or VMWare experience a pus!