SAIC is hiring an IT Systems Technician in Austin, TX to support a US Defense Agency.
Note: This Full-Time PERM role will allow 10% travel between Austin, TX and San Antonio, TX.
Providing support to customer in regards to the operation of the computer simulator client; including the configuration of software for various courses of action.
Providing hardware and software integration of computer simulator equipment to ensure systems function properly
Plan, test and implement solutions to simulator with COTS products.
Research and discover alternative ways to provide the customer with an optimal simulator system.
Install software patches and update computer simulator systems.
Ability to work on multiple projects and work with little to no supervision.
Consult with customer to define needs, problems or fixes.
Provide customer with recommendations to solve problems
Identify and correct hardware malfunctions
Identify and correct software malfunctions
Maintain computer equipment
Provide technical support to customer and users
Required Education and Experience:
HS/GED and 6 years of experience or Bachelors and 2 years of experience
US Citizen with the ability to obtain a DoD Secret.
2+ Windows OS technical support experience
2+ years of IT hardware experience
Excellent communication skills
Windows Server; Linux Server; Cisco; or VMWare experience a pus!