Computer Network Support Specialist - Military veterans preferred



  full-time   employee

United States

United States of America - Florida, Altoona

Job Summary

Performs computer/peripherals diagnostics, troubleshooting, and provides help desk assistance for the Navy’s Combined Tactical Training Network. Maintain, Install and configure workstations, Ethernet network cabling, and other related equipment, devices, and systems

Supports Network and System Vulnerability Assessment and Remediation, Backups and Disaster Recovery

Maintain up-to-date equipment and software inventories, and up-to-date network drawings

Troubleshoot networks, systems, and applications to identify and correct system malfunctions, operational difficulties, and remediate vulnerabilities

Assist in developing Network Operations Policies, Standards and Procedures

Knowledge of Microsoft Windows 10

Understanding of DNS, DHCP, and TCP/IP

Understanding of Microsoft Networking and Active Directory

Ability to work independently with minimal supervision as well as in a team environment

Demonstrate ability to develop creative solutions to complex problems

Understanding of various Desktop Management Systems such as anti-virus software, patch management and software delivery

Ability to prioritize, organize and execute tasks in a high-pressure environment

Ability to communicate the status of various systems to management and/or support personnel

Knowledge of Microsoft Office Suites (Word, Excel, etc.) and standard desktop applications on images

Understand ITIL overview and tier structure support

Ability to follow escalation procedure within IT Operations

Ability to image, label and post configure devices.


Minimum Requirements

Requires Associate’s Degree in an Information Technology related discipline (Information Technology, Computer Science, Information System Management, or related field) and 1 year of IT/IA experience or at least 2 years of a combination of IT Training, IT Certifications and progressively relevant work experience in the areas of:

System/Network Administration

Server Administration

Information System Security

Minimum of 2 years’ experience in the following areas:

Deployment/Maintenance of IT networks consisting of computer systems and network servers, network interfaces and associated equipment

Automated Patch Management solutions such as WSUS

Configuring systems to Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) standards including Windows and Linux Servers and Workstations

Installation, maintenance and administration of information systems to include Windows and Linux desktops and servers

Backups and Disaster Recovery systems

Microsoft Office products support

Minimum Position Specific Training Required:

Must maintain DoD 8570.1 certification requirements for IAT-I

Requires documented training in one of the following areas: network infrastructure (Cisco), Microsoft Windows, Linux OS

Must be a US citizen

Must possess and maintain an active DoD security clearance

Preferred Qualifications

Documented formal training in Microsoft Windows 10

Possession of excellent customer service and organization skills

Possession of excellent oral and written communication skills

What We Offer

When you join AECOM, you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions

inclusion, diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are, how we act and what we aspire to, which comes down to not only

delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Information Technology

Business Line Management Services

Business Group Management Services Group (MS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 216895BR

Clearance Required Yes

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.