Joint Ventures Senior Manager (L4)DHL Network Operations (USA), Inc.

What makes DHL great? Our People!  We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

 

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.   Our corporate culture is about personal commitment – to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 

 

Start YOUR career with DHL today… 

 

We are currently accepting resumes for the position of Joint Ventures Senior Manager at our CVG Hub in Erlanger, Kentucky.  This position will be responsible for establishing and executing the policies and procedures necessary to manage the physical manipulation of cargo within, into, and out of the hub/ramp operation. The Joint Ventures Senior Manager will also ensure that the entire process meets customer and internal requirements and is completed in an organized, efficient and safe manner.

 

Key Accountabilities:

 

• Manages and coordinates Joint Ventures / ACS operational activities to ensure the safe, timely and cost effective processing of shipments.
• Implements and directs quality control program for all operational areas.
• Establishes, monitors, and follows policies, procedures, and service standards for the hub/ramp operations.
• Directs and ensures compliance with established DHL corporate, hub, ramp, gateway and airline policies, procedures and standards in accordance with government regulations.
• Evaluates hub/ramp networks to optimize transit and cost.
• Communicates with some or all of the following: systems operations control, flight control, fleet aircraft maintenance, maintenance control, facilities maintenance, sort, ramp, airport police,  air traffic control, fire and rescue, and US  customs, and agriculture to ensure efficient and safe operation of the hub, ramp and gateway.
• Oversee the loading and unloading of trucks, trailers, and cargo aircraft
• Supervise the identification and segregation of non-conforming and dangerous goods cargo and informs the applicable department according to proper processes and procedures.
• Ensures compliance with all DHL Express, FAA, and TSA regulations
• Responsible for hiring, coaching, training, and developing staff.
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Leading as a Successful  21st Century Manager:

 

• Develop a high performance service culture within the organization that nurtures and encourages service excellence, engagement, cost consciousness and quality based on our CIM 21st Century Manager principles and Respect and results
• Identify training needs and opportunities to develop a highly skilled functional department. Trains and develops managers for succession
• Execute developmental and career planning processes for the operations team, complete appraisals and all applicable development plans
• People manager, able to lead and motivate the team to drive continuous improvement of processes and practices, along with levels of customer satisfaction
• Demonstrate critical interpersonal relations and judgment skills in working with the various constituents throughout the organization
• Lead the team in a manner that is consistent with DHL cultural expectations (positive, decisive, sense of urgency)

 

 

Skills & Qualifications:

• 7 year's experience in logistics, transportation, warehouse or industry related field preferred
• BS/BA (preferred) with previous supervisory experience
• Advanced Level Skills in MS Word and Excel
• Strong communication (oral and written) skills
• Flexible and willing to work any shift
• Minimum 5 year of supervisory experience required
• Able to work in all weather conditions

 

DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available here:  https://www.eeoc.gov/employers/eeo-law-poster