Patient Services Coordinator/UKHCUniversity of Kentucky
Job Summary
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Specific Questions
Applicant Documents
Required Documents

Equal employment opportunity, including veterans and individuals with disabilities.
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Details
| Job Title | Patient Services Coordinator/UKHC |
|---|---|
| Requisition Number | RE53138 |
| Working Title | Patient Services Coordinator – UKHC Turfland Family & Community Medicine Clinic |
| Department Name | M6500: AMB - Family & Community Medicine |
| Work Location | Lexington, KY |
| Grade Level | 07 |
| Salary Range | $17.50-27.31/hour |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | HS |
| Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
| Required Related Experience | 5 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs. |
| Shift | Monday – Friday, Day Shift; 4x 10-hour shifts (40 hrs/wk) |
| Job Summary | This position is located off-campus in Lexington, KY at UKHC Turfland. This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred. |
| Skills / Knowledge / Abilities | MS Windows, EPIC, Telephone etiquette, customer service. |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | Prefer at least 6 months of customer service, medical office, or care coordination experience. |
| Deadline to Apply | 02/09/2026 |
| Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Please indicate your years of paid, full-time employment experience in patient scheduling.
- None
- More than 0 years, up through 1 year.
- More than 1 year, up through 3 years.
- More than 3 years, up through 5 years.
- More than 5 years.
- * Please select the response that best represents your paid employment experience in a medical office, patient registration/scheduling, and/or office and clerical work.
- None
- More than 0, up through 1 year
- More than 1 year, up through 2 years
- More than 2 years, up through 3 years
- More than 3 years
- * How many years of paid work experience do you have in customer service?
- None
- Some, but less than 1 year
- More than 1 year, up through 3 years
- More than 3 years up through 5 years
- More than 5 years
- * Do you have experience with UKHealthcare APM scheduling and registration system?
- Yes
- No
Applicant Documents
Required Documents
- Resume
- Cover Letter
Equal employment opportunity, including veterans and individuals with disabilities.
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