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Patient Services Coordinator/UKHCUniversity of Kentucky

  • not-remote
  • full-time
  • Salary
  • Lexington, KY
Job Summary

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details
Posting Details

Job TitlePatient Services Coordinator/UKHC
Requisition NumberRE53138
Working TitlePatient Services Coordinator – UKHC Turfland Family & Community Medicine Clinic
Department NameM6500: AMB - Family & Community Medicine
Work LocationLexington, KY
Grade Level07
Salary Range$17.50-27.31/hour
Type of PositionStaff
Position Time Status Full-Time
Required Education

HS

Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience

5 yrs

Required License/Registration/Certification
None
Physical Requirements
The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs.
Shift
Monday – Friday, Day Shift; 4x 10-hour shifts (40 hrs/wk)
Job Summary
This position is located off-campus in Lexington, KY at UKHC Turfland.

This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.

The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.
Skills / Knowledge / Abilities
MS Windows, EPIC, Telephone etiquette, customer service.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Prefer at least 6 months of customer service, medical office, or care coordination experience.
Deadline to Apply02/09/2026
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate your years of paid, full-time employment experience in patient scheduling.
    • None
    • More than 0 years, up through 1 year.
    • More than 1 year, up through 3 years.
    • More than 3 years, up through 5 years.
    • More than 5 years.
  2. * Please select the response that best represents your paid employment experience in a medical office, patient registration/scheduling, and/or office and clerical work.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 2 years
    • More than 2 years, up through 3 years
    • More than 3 years
  3. * How many years of paid work experience do you have in customer service?
    • None
    • Some, but less than 1 year
    • More than 1 year, up through 3 years
    • More than 3 years up through 5 years
    • More than 5 years
  4. * Do you have experience with UKHealthcare APM scheduling and registration system?
    • Yes
    • No

Applicant Documents
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter




Equal employment opportunity, including veterans and individuals with disabilities.

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