Staff Support Associate IUniversity of Kentucky
Job Summary
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Specific Questions
Applicant Documents
Required Documents

Equal employment opportunity, including veterans and individuals with disabilities.
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Details
| Job Title | Staff Support Associate I |
|---|---|
| Requisition Number | RE53145 |
| Working Title | |
| Department Name | 3T000:Transportation Services |
| Work Location | Lexington, KY |
| Grade Level | 40 |
| Salary Range | $15.30-24.50/hour |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | HS |
| Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
| Required Related Experience | 2 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | Sitting and standing for long periods of time, lifting up to 25lbs. Performing repetitive motion tasks. |
| Shift | The Customer Service Center is open Monday through Friday, 7:30am to 5pm., 40 hours/week, typical shift hours are 8:15am to 5:15pm. Shift hours can change without notice due to the needs of the Customer Service Center. Required overtime and Saturdays are expected during certain times of the year such as the start of student semesters and the beginning of the fiscal year; July 1. |
| Job Summary | The Transportation Services department at the University of Kentucky is seeking a highly motivated, enthusiastic, and collaborative candidate. The person in this position will serve as a Customer Service Representative in the Customer Service Center of the Transportation Services Department. This position is responsible for:
Special assignments are required. |
| Skills / Knowledge / Abilities | T2 FLEX, MS Office, SAP, Database Experience, 2-Way Radio, Multi-Line Telephones, Copier, Cash Handling |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | |
| Deadline to Apply | 02/17/2026 |
| Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * How many years of paid work experience do you have in a customer service position?
- None
- More than 0, through 1 year
- More than 1 year, through 3 years
- More than 3 years, through 5 years
- More than 5 years
- * Describe your customer service experience.
(Open Ended Question)
- * How many years of cash handling experience do you have?
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Please describe your experience in cash handling.
(Open Ended Question)
- * Describe your computer skills and the applications with which you are proficient.
(Open Ended Question)
- * Please explain your communication skills.
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
- Cover Letter
Equal employment opportunity, including veterans and individuals with disabilities.
PI282086422