Web Content & Accessibility SpecialistMaryland State Judiciary

The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans. Telework, up to 2 days per week, may also be available. Telework eligibility is based on job functions and the approval of the Administrative Head.

Maryland Judiciary Benefits (mdcourts.gov) 

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Main Purpose of Role:

The Web Content and Accessibility Specialist will serve as the digital accessibility expert for the Judiciary and will be responsible for ensuring all website content and files created by the Judiciary are accessible to all users and follow Section 508 and Web Content Accessibility Guidelines (WCAG). 

The Web Content and Accessibility Specialist will report to the Web Services Manager and analyze web content for accessibility, recommend changes to make content accessible and remediate accessibility issues. This position will assist content owners with remediation of documents to meet WCAG standards and will serve as the primary contact for assistance and support for web-related accessibility concerns. 

This position will also provide regular support when necessary for the Judiciary?s external and internal websites and play a crucial role in enhancing user experience while ensuring compliance with accessibility standards.

The Web Content and Accessibility Specialist will also assist the Web Services team on various web projects to include, but not limited to, web page creation, design, and user experience (UX) development. 

The Web Content and Accessibility Specialist will also serve on related workgroups and act as the primary liaison to the local courts for website accessibility-related duties, training, and consultation.

Essential Duties and Responsibilities:

Provides guidance and assistance for assuring all web content is accessible by all populations. Oversees and remediates documents that are posted on the website to be accessible. 

Conducts in-depth testing of Judiciary website pages, documents, and videos for accessibility compliance with Section 508 and WCAG criteria.

Provides support and technical assistance to content owners using the Judiciary?s PDF accessibility software and web content quality assurance system. 

Assist with various web projects such as content creation, design, and user experience (UX) development for both the internet and intranet sites.

Acts as the primary liaison and communicator with local courts to support and maintain accessible content on the website.

Coordinates with content owners to update and create new pages and content.

Minimum Qualifications:

Education: Bachelor?s Degree from an accredited College or University.

Experience: Three (3) years of professional web experience, which must have included working with a content management system; website page design and content management; experience with Web Content Accessibility Guidelines (WCAG), accessibility standards and guidelines, accessibility audit and quality assurance tools and processes.

*Note: Professional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

Knowledge, Skills, and Abilities:

Knowledge of:

Web Content Accessibility Guidelines (WCAG) and Section 508 accessibility standards and guidelines, accessibility audit and quality assurance tools and processes.

Accessibility issues and best practices.

Assistive software and hardware resources.

Web technologies and/or web content management systems.

HTML, CSS, and other development/programming tools. Ability to design, modify, and troubleshoot as needed.

Job Access with Speech (JAWS) and NonVisual Desktop Access (NVDA).

CommonLook.

Skill in:

Conducting accessibility testing on multiple platforms and browsers including iOS and Android mobile devices.

Working directly with people from diverse backgrounds and cultivating positive relationships.

Microsoft Office Suite or related software, including design and use of spreadsheets and documents.

Adobe Creative Cloud products (i.e. Acrobat, Photoshop, etc.)

Solving website-related issues and problems.

Ability to:

Maintain confidentiality of documents and records.

Establish and maintain effective working relationships with judicial officers, court employees, and others encountered in the course of work.

Organize, prioritize and manage multiple tasks.

Learn and adapt to new technologies and procedures.

Selection Process:

Your application package will be used to determine your eligibility, qualifications, and ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration. It is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates, and hours of work. If you have held more than one (1) position at the same employer, you must list each position that you held, the length of time that you held each position, and the corresponding duties. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted.

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application.

For further information please contact Talent Acquisition at aocta@mdcourts.gov.

The Maryland Judiciary is an equal-opportunity employer committed to fostering a workplace culture of diversity, equity, inclusion, and belonging. We do not discriminate on the basis of race, color, religion, age, sex, pregnancy, marital status, national origin, military or veteran status, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation during the application and/or interview process should send their request via email to ADA@mdcourts.gov or call 410-260-1732. The Maryland Judiciary is a drug-free workplace. Applicants must be United States citizens or eligible to work in the United States. 

Please find the Maryland Judiciary's equal employment opportunity policy here: Policy Prohibiting Discrimination, Harassment, and Retaliation.