Director, Case Management & Data ExcellenceMaryland State Judiciary

The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans. Telework, up to 2 days per week, may also be available with the approval of the Administrative Head.

Maryland Judiciary Benefits (mdcourts.gov) 

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Maryland Judiciary Pay Scale June 2025

Main Purpose of Role:

The Director of Case Management & Data Excellence will lead a multi-year, Judiciary-wide effort to transform how the Maryland Judiciary collects, manages, and standardizes court data. This role blends strategic vision and program leadership, working closely with local circuit courts, data governance and research teams, and technical partners to improve data quality, streamline and standardize key business processes, and expand reporting capabilities to improve caseflow efficiency and strengthen public confidence in judicial data.   The Data Integrity and Quality Assurance Analyst and court-based Data Quality Analysts report to this position.

Essential Duties and Responsibilities:

Strategic Leadership & Program Management

• Create a multi-year roadmap for data quality, standardization, and reportability initiatives across circuit courts and case types.  Analyze current systems and processes, identify gaps, and incorporate plans into the roadmap.
• Define program goals, milestones, performance metrics, budgets, and resource plans.
• Implement multi-year roadmap with primary focus on ensuring value at the local court level to gain standardization and data quality at both the jurisdictional and the statewide/aggregate level. 
• Build a data-excellence focused culture through training, engagement, communication, and collaboration for judicial officials, clerks, managers, and judiciary staff.

Business Process Standardization

• Manage the development and implementation of court business process standards to ensure consistent, accurate, and timely data capture across circuit courts and in alignment with District Court processes.
• Oversee the creation or support of developing policies for data collection, validation, access, and change control.
• Ensure alignment of key local business processes to create unified practices to support data standardization.
• Vision, coordinate and oversee the implementation of data quality control functions at circuit courts.

Case Management Data Quality 

• Oversee the design and implementation of innovative case management data quality processes: automated validation, issue tracking, remediation workflows, and recurring audits.
• Facilitate the implementation of master data management best practices at local courts to improve data consistency.
• Prepare recommended policy changes for senior judicial leadership and MDEC-related committees and workgroups.
• Ensure all court case management workflow and data entry practices comply with applicable Maryland Rules, statutes, and data governance policies.  Ensure compliance with statutes regarding confidentiality and access.

Cultural Transformation

• Build a data-excellence focused culture through training, engagement, and collaboration with judicial officials, clerks, administrative heads, and judicial staff.
• Lead change management efforts to support court adoption of standardized practices, including proactively managing concerns, setting clear expectations, supporting teams, and reinforcing accountability.
• Serve as liaison to circuit courts on data reportability and business process standardization.

Stakeholder Engagement & External Partnerships

• Serve as the Judiciary's leader on data excellence projects with other judiciary departments, research and governance groups, vendors, and national court data initiatives.
• Build strong relationships with circuit court leadership, judiciary staff, and District Court leaders to understand existing workflows and operational projects.
• Responsible for the maintenance of statewide reference tools that educate and guide internal court users on data quality and standardization practices.

Minimum Qualifications:

Education:  Bachelor's Degree from an accredited College or University.

Experience:  Experienced executive leader with a strong background in strategic planning, cross-functional collaboration, program oversight, data management, process improvement, and team leadership within complex organizational environments. Circuit Court experience preferred.

*Note: Related work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

Knowledge, Skills, and Abilities:

Knowledge:

• Knowledge of legal and regulatory requirements related to case management, data quality, confidentiality, and compliance
• In-depth understanding of case management and data excellence principles, policies, and standards, with a focus on judicial or legal data.
• Best practices of data management.

Skill in:

• Exceptional communication and interpersonal skills to effectively collaborate with diverse stakeholders.
• Advanced problem-solving skills with the ability to address data quality issues and implement corrective actions.
• Experience in a data governance role, preferably within a legal or judicial context.
• Experience overseeing case management initiatives and collaborating with data management specialists.
• Training or certifications in data governance practices and methodologies.

Ability to:

• Develop, implement, and enforce case management and data governance policies and standards effectively.
• Demonstrated ability to oversee data quality assessments, ensuring the accuracy and reliability of judicial data.
• Capacity to lead and manage a team, assigning tasks based on individual strengths and project requirements.
• Continuous professional development in emerging trends and advancements in the field of data governance.
• Travel occasionally across the state of Maryland to various courts based on business needs.

Selection Process:

Your application package will be used to determine your eligibility, qualifications, and ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration. It is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates, and hours of work. If you have held more than one (1) position at the same employer, you must list each position that you held, the length of time that you held each position, and the corresponding duties. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted.

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application.

For further information please contact Talent Acquisition at aocta@mdcourts.gov.

The Maryland Judiciary is an equal-opportunity employer committed to fostering a workplace culture of diversity, equity, inclusion, and belonging. We do not discriminate on the basis of race, color, religion, age, sex, pregnancy, marital status, national origin, military or veteran status, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation during the application and/or interview process should send their request via email to ADA@mdcourts.gov or call 410-260-1732. The Maryland Judiciary is a drug-free workplace. Applicants must be United States citizens or eligible to work in the United States. 

Please find the Maryland Judiciary's equal employment opportunity policy here: Policy Prohibiting Discrimination, Harassment, and Retaliation.