Medical Records Technician I Remote Strong Internal 2026 - 1456Managed Care Advisors

Position Title: Medical Records Technician I Remote Strong Internal 2026 - 1456

Location: Bethesda, Maryland, United States

Job Category: Operations

Job Type: Full Time

Description:

Overview

Are you a self-starter with excellent attention to detail and organizational management skills that are adaptable to customer-driven priorities? Are you focused and would you like to make a difference in an injured worker’s life? Would you like to work in a professional organization that values intelligence, integrity, and initiative?

As a member of the Central Intake Unit team, you will be part of a collegial team that provides cross-departmental support to clinical workers’ compensation medical case managers and occupational medicine review physicians. As a Medical Records Technician I (MRT), you are responsible for collecting case reports and letters and organizing them in a proprietary electronic case management system. You will also be tasked with updating case notes and logging first reports of injury, all while utilizing and refining your keen organizational skills. This is a tremendous opportunity to contribute and gain lifelong abilities.

Responsibilities

• Print, organize, scan, and attach medical files in an electronic case management system
• Review, organize, and attach incoming e-faxes
• Update clinical arrays and case notes
• Enter the first reports of injury
• Format and attach letters and physician reviews
• Monitor case status changes
• Review pharmacy and billing records and create summary reports
• Communicate with medical providers’ offices via fax, mail, and phone
• Answer incoming calls to a workers’ compensation Customer Careline

Qualifications

• GED or High School diploma
• 2+ years of experience in the healthcare industry, medical records, or healthcare-related customer service/call center field
• U.S. Citizenship
• The ability to pass a preliminary credit and background check
• The ability to obtain and maintain a Federal security clearance
• Responsible for having reliable High-Speed Cable or Fiber Optic Internet service and an Internet Router in an established home office
• Proficiency in Microsoft Office Suite
• Strong verbal and written communication skills
• Ability to identify medical terminology and documents
• Ability to work independently, multitask, and adjust priorities
• Ability to work well in a team environment, with a moderate degree of supervision, to handle a heavy workload, to prioritize work for self, and to meet assigned deadlines.

For a career path that is both challenging and rewarding, join Sedgwick Government Solution’s talented team. Taking care of people is at the heart of everything we do. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees and their customers. At Sedgwick Government Solutions, caring counts®. Join our team of creative and caring people of all backgrounds and help us make a difference in the lives of others.

Sedgwick Government Solutions provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors, including but not limited to skill set, level of experience, and cost of a specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($26.00 hourly). A comprehensive benefits package is offered, including, but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

To be considered for this position, please submit a resume and complete the application.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required.

Important Information

Successful candidates will be required to undergo a financial and criminal background check and obtain and maintain confidential-level security clearance upon hire. We participate in the United States Federal Government E-Verify program to confirm the employment authorization of the employee upon hire.

Search Firm Representatives

Please be advised that Sedgwick Government Solutions (Government Solutions) is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to Government Solutions. All resumes submitted by search firms to any employee at Government Solutions without a valid written agreement and task order in place will be deemed the sole property of Government Solutions and no fee will be paid in the event that person is hired by Government Solutions.

Government Solutions strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact Government Solutions regarding accommodations.

Sedgwick Government Solutions is an Equal Opportunity and Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person’s relatives, friends or associates.

Sedgwick Government Solutions abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

Sedgwick Government Solutions abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

About Sedgwick Government Solutions

Sedgwick Government Solutions is a trusted partner for federal agencies across the U.S., helping them confidently manage risk and claims. With decades of experience and deep regulatory expertise, we keep agencies compliant while improving their workforces’ health and productivity. Backed by the most advanced technology, our tailored solutions help agencies navigate the complexities of federal risk and claims management. Sedgwick Government Solutions

Equal employment opportunity, including veterans and individuals with disabilities.

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