Position Title: Sr. Business Solution Consultant - EDI/ERP NetSuite

Job ID: R-000209

Location: United States Remote

Posting Type: Full time

Description:

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary:

The Sr. Business Solution Consultant on our Mid-Market (NetSuite) implementation team is responsible for aligning stakeholders to define the initial scope of work or any significant business processes changes that may impact an existing solution, including the delivery of the solution and consideration sections of the recommendation. Key responsibilities include leading system discovery, documentation of business processes, solution design, and facilitating the transition to the configuration stage.

The purpose of this role is to develop an understanding of our client's business process and their trading partner requirement to drive optimized solutions to our customers. This is a high-impact role where your work will meaningfully influence outcomes for our team and the customers we serve!

What You’ll Do:

• Consult with clients to analyze and verify operational needs, understand clients' business objectives and goals and anticipate needs of customer
• Navigate and negotiate with customers as it relates to deviations, costs and timelines
• Provide and review solution design with configuration team
• Hold all teams and partners accountable to their defined responsibilities
• Handle complex EDI translations
• Provides feedback and recommendations to others to improve results/outcomes for the customer
• Takes accountability for decisions working with minimal direction
• The BSC team will work with ALL available tools such as: Workbench, Xrefs, DRE, Map Preferences, Teamwork, and NetSuite Bundle etc.
• Must exhibit a curious expert mindset
• Proactively and effectively communicate difficult information to stakeholders, viewed as trusted advisor ensuring customer and SPS priorities are aligned

Where You’ll Work:This role is remote or hybrid, based on the candidate’s location. For hybrid office locations (Minneapolis, MN), we Succeed Together through in-person collaboration, balanced with remote work to provide flexibility. The role will require occasional travel for onboarding, training, team or company meetings, etc., - estimated around 5%.

What You’ll Bring:

• 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree
• 5+ years of experience with customer implementation and solution testing
• Consulting experience in common industry standard business practices, such as ERP or Ecommerce
• Strong technical analytical, problem solving and troubleshooting skills
• Work without supervision with extensive latitude for independent judgment
• Excellent organizational skills and ability to manage multiple projects concurrently
• Strong technical and business communication skills utilized in creating/designing organizational and systems processes documentation
• Experience and professionalism presenting to and interfacing with executives both internally and externally
• Demonstrated ability to implement complex, large scale customer solutions
• Demonstrated ability to operate independently and efficiently
• Familiarity with XML required
• Ability to work in a team-based environment

What We Offer:   At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more. The annual salary range for this role is: $84,370 - $130,790. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range. SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. 

Commitment to our Employees:

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Equal employment opportunity, including veterans and individuals with disabilities.

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