WEG Transformers USA

Description:

WEG: Our Company

Founded in 1961, WEG is one of the world’s largest manufacturers of electric-electronic equipment. We operate with global scale, engineering discipline, and a focus on continuous improvement.

WEG in Numbers (as of Dec 31, 2024)

• Revenue: R$ 38 billion ? ~$7.18 billion USD* 
• Employees: 49,000+ globally, including 4,700+ engineers
• Global Operations: Branches in 42 countries, 18 manufacturing plants
• Product Portfolio: 1,500+ product lines
• Transformers: 76,000+ MVA manufactured annually
• Presence: Products installed across 5 continents

At WEG Transformers USA (WTU) in Washington, Missouri, we support U.S. infrastructure, industrial customers, and renewable energy markets with advanced transformer technology.

Why WEG?

Our Values

• Human Company – We respect and support each individual.
• Teamwork – We succeed as one integrated system.
• Efficiency & Flexibility – We continuously optimize and improve.
• Innovation & Leadership – We lead with engineering discipline and action.

Sustainability & Governance

• Environmental Responsibility: Investment in low-emission processes, green chemistry, recycling, and energy-efficient systems.
• Social Responsibility: Commitment to human rights, diversity, education, and community engagement.
• Governance: Structured and transparent, supported by a Code of Ethics and Ethics Channel.

Role: IT Help Desk Specialist

This role proves best for analytical thinkers, computer science majors, and IT support professionals who enjoy structured problem-solving, systems logic, and optimizing technical environments.

Key Responsibilities

• Conduct root-cause analysis and recommend system, hardware, and software improvements.
• Lead installation, configuration, and maintenance of servers and network systems.
• Perform daily datacenter monitoring, validate logs, backups, and system integrity.
• Manage IT purchasing workflows and maintain asset accuracy.
• Develop clear, engineering-grade documentation (SOPs, configs, diagrams).
• Deliver training that ensures repeatability and process stability.

What You’ll Work With

You’ll support systems tied to a global engineering enterprise, including:

• Secure on-site networks and multi-facility connectivity
• High-speed production and test systems
• Mission-critical transformer manufacturing infrastructure
• A facility undergoing major modernization following a $77M U.S. investment supporting automation and expanded capacity (Washington, MO)

Total Rewards: Benefits & Compensation

WEG offers competitive pay and Day-1 benefits, including:

• Paid Vacation & Holidays
• Medical, Dental, Vision
• Safe Harbor 401(k) with Match
• Tuition Reimbursement
• Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Company-paid Life & Disability Insurance
• Bonus Plan (pro-rated)

We are an Equal Opportunity Employer.

Apply Today

If you enjoy structured problem-solving, systems reliability, and supporting high-performance engineering operations…
If you’re detail-oriented and thrive in an innovation-driven environment…
Apply now to join the WEG Transformers USA team.
https://www.weg.us/careers

*Currency conversions based on current BRL?USD mid-market exchange rate of 1 BRL = 0.189 USD, updated Jan 25, 2026. [wise.com]

No 3rd Parties, please.

Requirements:

Basic:

• Education:
   
  • Associate degree (2-year) in Computer Science, Information Technology, or a closely related field OR an equivalent combination of education and experience.
• Technical Skills: 
  • Strong knowledge of Windows-centric environments, PC hardware, and user-level troubleshooting. 
  • Skilled in Windows Server, Microsoft SQL Server, VMware, and Cisco network administration. 
  • Ability to troubleshoot system, software, and network-related issues and perform diagnostic tests. 
  • Ability to follow and enforce IT security policies, a common requirement across regulated employers. 
• Professional Skills: 
  • Logical thinker, self-starter, well-organized, and customer-oriented with strong interpersonal and communication skills. 
  • Ability to work independently and manage multiple tasks.
  • Able to produce clear documentation and follow standard operating procedures.
• Ethics & Compliance: 
  • Ability to work within the WEG Code of Ethics & Values (4th Edition).
  • Must handle confidential information with discretion.
• Legal Requirements: 
  • Must have permanent authorization to work in the United States. No visa sponsorship available for this role.
  • Must successfully complete an application, talent assessment, on-site interview, drug screen, and background check.

Preferred Qualifications

• Experience providing support in a multi-site, large user base environment
• SAP end-user support experience. (WEG-specific operational preference.)
• Experience in SQL Server, Windows Server, VMware, and Cisco network administration beyond basic proficiency.
• Experience with ServiceNow or another enterprise ticketing/ITSM platform.
• Demonstrated experience writing or improving documentation, SOPs, or knowledge-base articles.
• Residence within a reasonable commuting distance of Washington, Missouri.

Equal employment opportunity, including veterans and individuals with disabilities.

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