Care Manager- Mobile Crisis Response Team (On-Call)RiverValley Consulting Services

Position Title:Care Manager- Mobile Crisis Response Team (On-Call)

Location: Santa Fe, NM 87505

Description:

Description

New Mexico Solutions -

Care Manager for Santa Fe Crisis Triage Center, On-call Care Manager for 24/7/365 Mobile Crisis Response Team

Why Choose New Mexico Solutions?

New Mexico Solutions is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.

We offer:

• Competitive pay
• Comprehensive benefits (health, dental, vision, Telehealth)
• Paid time off + 9 holidays
• Retirement plan options
• Tuition reimbursement + free CEUs
• Clinical supervision
• Wellness & employee assistance programs
• Mileage reimbursement for work related travel
• Public Service Loan Forgiveness (PSLF) - eligible employer
• Eligible clinical positions may qualify for the National Health Service Corps (NHSC) Loan Repayment Program

Job Responsibilities:

• Work collaboratively with law enforcement and emergency medical services.

• Assist individuals and families in identifying and implementing strategies to de-escalate a current behavioral health crisis.

• Develop treatment plan in partnership with the client and other staff to introduce new services and resources to the individual and family.

• Be primarily responsible for connecting the individual and family to community resources, benefits, and clinical services.

• Work as part of a team with other crisis team staff to provide coordinated services.

Job Details: The On-call Mobile Crisis Responder and their assigned partner are dispatched by phone at the request of a local public safety agency, typically from their home and in their personal vehicle (mileage reimbursement provided.) Targeted response time to a scene is typically within 30-40 minutes, depending on geographic location. Responders work directly with clients on-scene during emergency or urgent events, in the client's home or in a community setting. During a shift providers may be asked to complete follow-up phone calls/next day support for previously served clients.

• Weeknight shifts: 6pm-8am (14 hours)

• Weekend & Holiday shifts: 8am-8pm (24 hours)

• Flat shift stipend plus hourly wage, mileage reimbursement, shift and bilingual differentials available.

• Minimum 4 shifts per month. Team trainings, monthly staff meeting and supervision requirements.

• A minimum of one year's experience in providing crisis and/or behavioral health intervention services in the following settings: community outreach, public safety, mental health or substance use treatment agency, assertive community treatment, emergency department, or other services providing response in emergent or urgent situations.

• Minimum twenty (20) hours of training in appropriate crisis intervention strategies within the first 90 days of employment. Subject to background screenings, must maintain CPR/First Aid certification.

Qualifications:

Qualifications

Education and Experience:

• Minimum Education Criteria: High School Diploma or GED with a minimum of 2 years of relevant experience working with the target population.

• Experience: Dependent on type of education, as determined by hiring manager.

Knowledge and Skills:

Demonstrated success in the following areas:

• Ability to manage time to meet all deadlines.

• Ability to recognize and identify symptoms of mental illness and suicide and risk potential and respond appropriately.

• Good verbal and written skills.

• Bilingual (English/Spanish) differential is available.

Position Type: PRN (as needed)

Travel Percentage: Occasional


Education Level:High School/GED

Job Shift: 2nd




Equal employment opportunity, including veterans and individuals with disabilities.

PI281840160