Secretary II, Student Rights and Responsibilities - Monroe Community CollegeMonroe Community College

Monroe Community College

Position Title: Secretary II, Student Rights and Responsibilities - Monroe Community College

Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Fri Mar 20 2026 Job Description:

Job Function:

This position assists Student Rights and Responsibilities, specifically the Director, by interfacing with the college community through email, telephone, and in-person to provide the best support and customer service possible. Student Rights and Responsibilities manages multiple confidential, time-sensitive, compliance-related activities and other delicate matters. The secretary is critical in ensuring student, staff, and faculty needs are met.

Primary Functions:

• Provide administrative support for the Director of Student Rights and Responsibilities
• Manage Student Rights and Responsibilities Outlook mailbox
• Maintain Outlook calendars, including acting as a delegate for the Director
• Process confidential and sensitive student disciplinary records, including dean requests and other background check information
• Place and remove student holds in Banner
• Schedule student and judicial board appointments and hearings
• Organize and schedule required training with required attendees
• Coordinate technology for meetings and other events
• Provide Level 5 administrative support for the student conduct database, including configuration, creating new letters, training staff, and creating cases (one of two Level 5 users on campus)
• Ensure accurate and completed student conduct files
• Perform compliance and accuracy checks of the Student Rights and Responsibilities, Student Resources, and Student Consumer Information website
• Manage email and correspondence/phone calls independently
• Manage office operations, including ordering and maintaining office supplies and equipment
• Assist with the budget process, including budget creation, requisitions, etc.
• Coordinate travel arrangements and complete travel-related expense reports
• Serve as a resource for students, referring them to appropriate offices on campus
• Provide excellent customer service
• Provide timely and accurate information to faculty, staff, students, and applicants
• Hire, train, and supervise student workers as needed
• Handle incoming mail
• Other duties as assigned

CSEA Functions:

• Proofread written materials for sense and consistency, as well as for spelling, grammar, and punctuation
• Maintain and establish confidential files and general office files
• Transmit administrative directives and policies throughout the unit
• Check, code, and process requisitions, claim vouchers, and bills

Secondary Functions:

• Work collaboratively with the campus community - faculty, staff, and students - to maintain a culture of student engagement and success
• Align all strategies with SUNY-wide initiatives and requirements
• Perform additional duties as assigned by the Provost/Vice President, Academic and Student Services

MCC Expectations:

• Adheres to the College Code of Conduct
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment
• Maintains technological competencies utilized by the College
• Commits to the philosophy of a comprehensive community college
• Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students

Job Requirements:

Required Qualifications:

• Must currently hold the civil service title of Secretary II or be on the current eligible list for this title, OR meet the following minimum qualifications to be eligible for a provisional appointment, if offered:

  • Graduation from high school or possession of an equivalency diploma, plus EITHER:

    • (A) Graduation with an Associate's degree; OR,

    • (B) Successful completion of at least thirty (30) college semester credit hours, plus one (1) year paid full-time or its part-time equivalent office clerical or secretarial experience*; OR,

    • (C) Two (2) years paid full-time or its part-time equivalent experience as defined in (B) above.

Preferred Qualifications:

• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

Additional Information:

Job Type: Full-time

Hours: 8:45 am to 4:45 pm, Monday through Friday

Salary: $40,991.65 per year. Eligible for an increment increase after 6 months of service.

Pay Transparency Disclaimer: The posted salary range represents the full salary scale for this position, which includes all pay steps within the range. The starting salary for all new hires is typically at the entry-level figure, as determined by the step placement of the Collective Bargaining Agreement. Progression through the range occurs over time based on established criteria such as length of service and performance. This range is provided to give applicants an understanding of the potential earnings over the course of a career in this role.

MCC offers a Flexible Work Policy for benefit-eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting, and compressed work schedule. The availability of flexible work arrangements varies by division, department, and position, based on business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.

Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short-term, temporary basis.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

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Equal employment opportunity, including veterans and individuals with disabilities.

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