Human Resources Assistant - $17.31 per hourThe Logistics Company

SUMMARY:

The Human Resources Specialist reports to the Director of Human Resources and provides professional HR support to employees and management across multiple states. This position is responsible for a wide range of functions, including recruitment, new hire orientations position classification, HRIS support, benefits administration, and personnel recordkeeping. The Specialist manages employee transactions throughout the employment lifecyclefrom onboarding to separation. The role also supports HRIS troubleshooting and reporting, responds to internal and external inquiries (including those from government agencies), and coordinates recruitment efforts in compliance with OFCCP and EEO regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities listed below in a satisfactory manner.

Recruitment & Onboarding

• Builds and maintains relationships with external recruitment partners and community organizations.
• Coordinates job postings, advertisements, job fairs, and outreach to employment agencies and other recruiting sources.
• Ensures all recruitment activities comply with OFCCP and EEO regulations.
• Responds to inquiries regarding job openings and application procedures.
• Facilitates pre-employment processes, including background checks and drug screenings.
• Conducts and supports new hire orientations, ensuring a smooth transition into the organization.
• Assists new hires with onboarding systems, including timekeeping and HRIS access.
• Submits hiring documentation and processes Personnel Action Requests (PARs).
• Coordinates the creation and issuance of employee ID badges.

HRIS & Records Management

• Supports administration of the Human Resource Information System (HRIS), including troubleshooting and report generation.
• Assists with scheduling and producing regular and ad hoc reports.
• Updates employee records in Costpoint (e.g., address, phone number, tax withholding) and ensures data accuracy.
• Maintains HR files and records in compliance with federal, state, and local laws, ensuring confidentiality and data security.

Employee Support & Policy Administration

• Assists in developing, implementing, and communicating HR policies, procedures, and work instructions.
• Provides guidance to employees and managers regarding policy interpretation and application.
• Responds to employee and management inquiries regarding HR policies, procedures, and general concerns.
• Communicates with unions and processes dues deduction forms.
• Maintain and update the seniority roster monthly; verify accuracy by cross-referencing with employee start dates, project reports, timesheets and PARs,
• Supports employment verification and processes responses to government agency requests (e.g., unemployment claims, wage verification, disability claims, medical support notices).
• Assists in verifying drug testing invoices for accounts payable.
• Coordinates with the Benefits Team to ensure timely employee benefits enrollment, collection of required documentation for continued coverage during leaves of absence.
• Coordinates payroll deduction authorization forms for benefit arrears/collections.

Offboarding & Separation

• Processes employee separations and related documentation in a timely and accurate manner.
• Ensures offboarding processes are completed in compliance with company policy and regulatory requirements.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists in evaluating and recommending improvements to Human resource processes.
• Supports ad hoc HR projects and administrative initiatives as directed.
• Performs receptionist duties as needed (e.g., answering and routing phone calls).
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

No supervisory responsibilities at this level.

EDUCATION and/or EXPERIENCE:

Essential

An Associates Degree in Human Resources or a High School diploma with one (1) year of progressively work experience directly related to Human Resources, benefits, recruitment or other employment related activities.

To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities listed above in a satisfactory manner. Be proficient in the use of Microsoft Office programs, including Word, Excel, Outlook and Power Point. Able to perform web searches to secure information regarding government requirements for certification, training, and performance of operational tasks. The requirements identified below are representative of the knowledge, skills and/or abilities required to satisfactorily meet the expectations of this job.

Excellent oral and written communication skills, tact, and diplomacy; ability to work with confidential information and maintain discretion at all times.

Preferred :

• Knowledge and ability to interpret federal, state and local employment, wage and salary, and EEO/AA regulations.
• Experience in a multi-state employment regulations.
• Experience in a government contracting environment.
• Experience with HRIS, applicant tracking systems.
• Knowledge of Deltek Costpoint
• Knowledge of QlikView
• Knowledge of Cyber Recruiter

LANGUAGE SKILLS:

Ability to read, comprehend and explain instructions, letters, memos, emails, and correspondence from inside the organization as well as from external sources. Ability to effectively respond, communicate and present information to customers, internal and external, clients and other employees in the organization. Ability to interpret instructions and information and explain to others in the performance of this job.

• Ability to read, comprehend and explain instructions, letters, memos, emails and other correspondence from internal and external sources.
• Ability to effectively respond, communicate and present information to others, both orally and in writing.

PHYSICAL DEMANDS:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to travel with little notice to project work locations to conduct investigations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties and responsibilities of this job, the employee is regularly required to sit, talk, and/or hear. The employee is frequently required to reach with hands and arms and bend. The employee must occasionally lift and/or move up to 25 pounds without assistance. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT/HOURS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Duties are primarily performed in an office environment; however, travel to off-site projects may involve work outdoors; in warehouses; supply points; motor pools; maintenance facilities; etc. for short periods of time.

The majority of duties are performed at the Corporate Office at 3400 Walsh Parkway, Fayetteville, NC 28311.

This position may require travel up to 10% of the time.

Work hours are between 8:00 am and 5:00 pm daily, with an hour for lunch.

EXPECTATIONS:

• Complete all employment verifications within 2 business days of request

• Verify and use the correct position numbers for all employment actions; with weekly review of employee pre-edit report
• Maintain and update the seniority roster monthly; verify accuracy by cross-referencing with employee start dates and PARs, submit to unions monthly.
• Respond to employee inquiries (via email or phone) within 48 business hours
• All new hire records are entered into Costpoint and timesheets are activated in Deltek no later than the employees first scheduled workday.
• Enter union dues deductions into Costpoint within the current pay period and verify accuracy during each payroll cycle.
• Coordinate with the Benefits Management Team to ensure:

• New hires complete benefits enrollment within 30 days of eligibility.
• Employees on leave provide required documentation to continue coverage.
• Payroll deduction forms for benefit premiums are submitted and processed within one payroll cycle.

MEASUREMENTS:

• Meet 100% Annual Review rate for HR Approved Suppliers (based on re-evaluation cycle).
• Meet 100% Annual Review rate for HR Controlled Documents (based on re-evaluation cycle).
• Meet 100% monthly random drug screenings for employees
• Achieve 100% compliance by entering background checks for all employees.
• Achieve 100% compliance by sending offer letters within 24 hours after the status is changed to "Recommended Hire.".
• Meet 100% Pre-Employment Drug Screening for all employees.

BACKGROUND INVESTIGATIONS:

All employees are required to undergo an initial background investigation as a condition of employment. Additionally, employees may be subject to subsequent background investigations if circumstances warrant, such as the emergence of a need, an issue, or probable cause.

Employees assigned to work on federal installations or projects must also comply with government-mandated background investigations, which are conducted independently of the company's investigations. Employment and continued assignment to federal installations are contingent upon successfully meeting and maintaining these requirements.