Program DirectorNexus Family Healing

Description:

Nexus Family Healing has an exciting opportunity for a Program Director supporting our Fargo and Bismarck, ND offices. This role will be supporting our new Therapeutic Host Homes team! 

Position Summary: The Program Director of Community-Based Services oversees the development, implementation, and management of assigned community treatment programs. This role involves leading a team to provide scheduled or immediate support and long-term solutions for individuals experiencing mental or behavioral health challenges, ensuring high-quality, trauma-informed care. 

Pay/Location:

• Hybrid remote in the Fargo or Bismarck, North Dakota area!
• Salary range - $80,000-$90,000

Nexus’ Comprehensive Benefits Include:

• Advanced training opportunities in evidenced-based modalities such as TF-CBT, EMDR etc. 
• Four weeks paid time off
• Additional paid holidays
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW - Talkspace Therapy Benefit for the whole family
• NEW - Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Primary responsibilities: 

• Design, implement, and evaluate community-based programs. 
• Develop policies and procedures to ensure effective program operations. 
• Coordinate across departments to ensure integrated service delivery. 
• Monitor program performance and outcomes, adjusting as necessary to improve service delivery. 
• Develop and implement strategic plans for the program that are aligned with organizational goals. 
• Provide leadership and supervision to program staff. 
• Conduct regular team meetings and provide ongoing training and professional development. 
• Conduct performance evaluations and implement corrective actions as needed. 
• Foster a collaborative and supportive work environment. 
• Ensure clients receive timely and appropriate services. 
• Oversee the development of individualized care plans and coordinate services with other community resources. 
• Maintain high standards of client confidentiality and ethical conduct. 
• Community Outreach and Partnerships: 
• Build and maintain relationships with community organizations, stakeholders, and service providers. 
• Represent the program at community events and meetings. 
• Advocate for the needs of individuals experiencing crises within the community. 
• Coordinate with other departments, agencies, or community partners for holistic service delivery. 
• Recognize and value differences in all aspects of work and service delivery. 
• Ensure compliance with all relevant regulations, licensing requirements, and accreditation standards. 
• Prepare and submit regular reports on program activities, outcomes, and financial performance. 
• Maintain accurate and up-to-date documentation. 
• Develop and manage the program budget. 
• Identify and secure funding opportunities to support program initiatives. 
• Allocate resources effectively to meet program goals. 

Required Qualifications: 

• Master’s degree in Social Work, Psychology, or a related field. 
• Minimum of 5 years of experience in related services. 
• Minimum of 3 years of supervisory experience. 
• Valid driver’s license required. 
• Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges. 
• Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values. 
• Previous experience working with individuals with developmental disabilities 

Preferred Qualifications: 

• LPCC, LCSW, LMFT or appropriate state licensure strongly preferred 
• Experience in community-based program management. 
• Knowledge of trauma-informed care practices. 
• Strong understanding of community resources and support systems. 

Travel: 

Occasional business travel to site business offices or company-sponsored events may be required. 

Work Environment: 

This job operates in a professional office environment. This role routinely uses standard office equipment such as desktop and/or laptop computers, photocopiers, and smartphones. 

Expected Hours of Work: 

Work schedules and hours are variable and expected to meet the needs of the business. This may include some evening work. 

ICARE Values & Behavioral Competencies: 

Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches. 

Compassion: Listening, honoring differences, and showing respect, kindness, empathy, care, and concern. 

Agility: Exhibiting flexibility and adapting quickly. 

Responsiveness: Being quick, positive, and accurate. 

Excellence: Demonstrating quality results that surpass ordinary standards. 

Commitment to Diversity, Equity, & Inclusion: 

At Nexus Family Healing, our voices and actions will be focused on recognizing, affirming, and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression, and faith. 

Requirements:

Equal employment opportunity, including veterans and individuals with disabilities.

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