Job Posting – Senior Payroll Manager (Westerville, Ohio)DHL Group

About the Role

At DHL, we are seeking a Senior Payroll Manager to lead end-to-end U.S. payroll operations supporting ~60,000 employees. This role requires a seasoned professional with strong leadership, multi-state payroll experience, and deep expertise in compliance, systems, and process improvement.

Why Join Us?

• Lead payroll operations at enterprise scale.
• Influence strategy, process optimization, and system improvements.
• Manage and mentor a high-performing team of supervisors, team leads, and processors.
• Join a globally recognized organization committed to people-first culture and growth.
• Enjoy a hybrid schedule with a collaborative environment.

Key Responsibilities

• Lead, oversee, and ensure accurate, compliant, and timely payroll delivery for a multi-state workforce.
• Manage a team of ~12 (supervisors, team leads, processors).
• Serve as the subject matter expert on payroll audits, taxes, garnishments, internal controls, and compliance.
• Monitor KPIs, trends, and drive continuous improvement initiatives.
• Oversee payroll systems (ADP Vantage, Kronos/UKG) including upgrades and enhancements.
• Partner closely with HR, Finance, IT, and external vendors.
• Support retirement plan administration and complex payroll elements.
• Remain hands-on during high-importance processing cycles.

Work Conditions

• Hybrid model: Week A = 3 days onsite; Week B = 2 days onsite.
• Salary range: $135,000 – $140,000 USD. + Annual Bonus

Must-Have Requirements

• 10+ years U.S. payroll experience with multi-state complexity.
• Strong leadership experience managing payroll teams.
• Expertise with ADP Vantage and familiarity with Kronos/UKG.
• Strong understanding of payroll tax, garnishments, audits, and compliance.
• Analytical mindset with KPI management experience.
• Strong communication and cross-functional collaboration skills.

Nice to Have

• CPP certification.
• Spanish language skills.
• Experience working with unionized employee groups.
• Background in large-scale enterprise environments (10k+ employees).

Team & Culture

• High-collaboration environment with strong team spirit.
• Opportunities for professional development and process influence.
• Part of a global brand known for stability and people-centered values.

Ready to make an impact? If you’re passionate about accuracy, compliance, and elevating the employee experience — and you’re excited to lead U.S. payroll operations at scale while driving process excellence and continuous improvement — we encourage you to apply.

We look forward to welcoming a new teammate who shares our commitment to precision, collaboration, inclusion, and operational excellence.

#SCOUT