Admin Assistant, Commercial Loans/CSRBancFirst Corporation

BancFirst Corporation

Commercial Loan Assistant/CSR

Oklahoma City, OK

POSITION SUMMARY

Assist lending staff with daily responsibilities including document collection, closing, booking and funding loans, handling loan payments and advances, telephone and personal interaction with customers and third party venders to accommodate banking needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Assist lending staff with daily responsibilities, including document collection, loan closings, and telephone / personal interaction with customers and third-party vendors to accommodate banking needs.

Produce loan documents using Decision Pro and/or Laser Pro.

Review closing documents prior to loan funding and ensures any pending items are addressed

Work Lender’s Technical Exceptions

Assists in obtaining updated financial statements, credit reports, and other financial information to maintain the servicing file

Efficiently process customer requests, including but not limited to, opening new accounts, account maintenance, check orders, stop payments, ATM/Check Card disputes, balance inquiries, balance transfers, etc.

Interact with staff and departments for accurate resolutions to problems and errors

Perform other duties and projects as assigned

REQUIREMENTS

Excellent customer service skills

Knowledge of loan process and loan documentation preferred

Proficient in Microsoft Office and knowledge of banking software applications

New Account Opening process

Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines

Demonstrate above average problem solving and interpersonal skills

Outstanding listening and communication skills, both written and verbal

Detail oriented, Critical thinking and Excellent work ethic

Must be flexible and able to work additional hours when crucial to the department

Attendance and punctuality is an essential function of the job

LOCATION

16 South 9th

Duncan, OK 73533

HOURS

Full Time

M-F

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE - BancFirst is an Equal Opportunity employer.

Diversity…Our differences enhance business performance.

Equal employment opportunity, including veterans and individuals with disabilities.

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