Military Hire

Notification SpecialistAGS LLC

  • not-remote
  • full-time
  • Salary
  • Oklahoma City, OK
Job Summary

Position Title: Notification Specialist

Description
Responsibilities
  • Monitor, control and manage business operations to meet customer expectations and company goals.
  • Thorough understanding of how to interpret regulatory shipping rules for the various products shipped to customers.
  • Review Microsoft Business Central cues to ensure notifications are sent to comply with regulatory requirements and desired delivery dates.
  • Ensure each order has the correct shipping addresses for cabinets, software and hardware.
  • Populate the Compliance Notification Date and Software Ship Date on each order requiring notification to be in accordance with the regulatory shipping rules.
  • Prepare and distribute shipping notifications to regulators, customers and AGS Sales, which may include special and complex customer/regulator supplied forms.
  • Ensure compliance with company standards and procedures.
  • Address customer inquiries, resolve issues and proactively obtain customer feedback.
  • Update job knowledge by participating in educational opportunities.
  • Maintains positive and healthy relationships with various teams to ensure customer service effectiveness.
  • Other duties as assigned.
Skills and Requirements
  • High School or GED required
  • Associates degree or equivalent work experience
  • 2 to 3 years of experience preferred
  • General knowledge of ERP and/or CRM systems
  • Exceptional attention to detail
  • Strong customer service skills: friendly, approachable, and motivated with a strong work ethic and high degree of integrity
  • Experience with Microsoft Office Suite Programs
Note: All offers are contingent upon successful completion of a background check.
*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS is an equal opportunity employer.



Equal Opportunity Employer, including disability/protected veterans



Equal employment opportunity, including veterans and individuals with disabilities.

PI283473197