Operations Shift SupervisorTriumph Group
Operations Shift Supervisor
Location: Deeside, Flintshire
Reporting to: Operations Manager
Working Pattern: Shift-based (37 hours per week)
Travel: Occasional travel to other Triumph sites required
Position SummaryThe Operations Shift Supervisor drives safe, compliant, and efficient production performance while leading a team of multi-skilled operators. This role develops and coaches a Cell Leader, building leadership capability and ensuring strong daily control of operations.
Accountable for people, performance, workflow, and resource management, the Supervisor ensures full compliance with aerospace regulations and company standards. They champion continuous improvement, applying Lean principles, leading Kaizen events, and embedding standard work in partnership with the CI function, owning delivery and sustainment of improvements within the shift.
Focused on meeting customer requirements on time, in full, and to quality standards, the Supervisor fosters a culture of safety, engagement, and operational excellence. This hands-on leadership role demands sound judgment, structured problem-solving, and collaboration across Operations, Quality, Engineering, and Supply Chain. Flexibility to support varying shifts and business needs is essential.
Operational Leadership
• Own shift performance, delivering against Safety, Quality, Cost, Delivery, and People (SQCDP) targets.
• Lead and coordinate production activities, ensuring optimal deployment of operators and Cell Leader.
• Plan and prioritise workflow to meet schedules, optimise resources, and maintain effective shift handovers.
• Monitor takt times and drive productivity improvements across assembly and test operations.
• Provide operational cover to maintain output continuity during absences or resource gaps.
Cell Leader Development
• Coach and develop the Cell Leader, building capability in operational control, leadership, and continuous improvement.
• Set clear expectations and accountability, delegating appropriately while retaining overall responsibility.
• Support daily tier meetings, SQCDP boards, and improvement actions.
• Actively develop succession pipeline for future supervisory roles.
Continuous Improvement
• Lead and embed Lean principles, Kaizen events, and structured problem-solving (e.g., 5 Why, 8D).
• Own SQCDP boards, tier meetings, and improvement action plans.
• Drive process stability, standard work, and productivity gains.
• Coach operators and Cell Leader in CI tools and behaviors to foster employee-led improvement.
Quality & Compliance
• Ensure adherence to aerospace standards and internal procedures.
• Maintain product traceability, configuration control, and compliance with approved processes.
• Escalate and contain non-conformances; support audits, FAIs, and engineering changes.
• Partner with Quality and Engineering to resolve issues and prevent recurrence.
Health, Safety & Environment
• Act as a visible safety leader, enforcing safe systems of work and compliance with HSE standards.
• Support risk assessments, incident investigations, and corrective actions.
• Maintain workplace organization through 6S principles.
People Leadership
• Lead, motivate, and engage the team of operators through inclusive, professional leadership.
• Manage performance, absence, training, and development plans in line with company processes.
• Conduct reviews, disciplinary investigations, and skills development activities.
Reporting & Communication
• Monitor and report operational KPIs, supporting decision-making and continuous improvement.
• Communicate effectively across Operations, Quality, Engineering, Supply Chain, and HR.
• Support implementation of policies, procedures, and site initiatives.
Essential:
• Proven experience supervising or leading teams in a manufacturing environment (aerospace preferred).
• Strong understanding of production operations, workflow control and resource planning.
• Working knowledge of Lean manufacturing principles and continuous improvement tools.
• Ability to interpret production schedules, KPIs and operational data.
• Confident communicator with the ability to influence and engage at all levels.
• Competent IT skills, including ERP systems and Microsoft Office (Excel essential).
Desirable:
• Experience working within an aerospace or highly regulated manufacturing environment.
• Knowledge of quality management systems.
• Experience supporting audits, FAIs or regulatory compliance activities.
• Formal leadership or supervisory training such as ILM, IOSH Managing Safely.
Triumph Group and all its divisions and subsidiaries are Equal Opportunity/Affirmative Action Employers. Triumph Group provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contactTGIapplicant@triumphgroup.comto request assistance. Include the title of the position and location in the subject line of your email so we may direct your email to the appropriate person. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
"An Equal Opportunity Employer - Minorities/Females/Disabled/Veterans" We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other characteristic protected by law. Pursuant to International Traffic Arms Regulations (“ITAR”) and the Export Administration Regulations (“EAR”), applicants for SELECT positions will be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status in order to meet the minimum qualifications for those select positions. All inquiries related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
Equal employment opportunity, including veterans and individuals with disabilities.
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