Database Specialist FORGEGoodwill SWPA

Position Title: Database Specialist FORGE

Job Category: Human Services
Requisition Number: DATAB004416
Full-Time
Pittsburgh, PA 15201, USA

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities from entry level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

POSITION SUMMARY:

The Database Specialist supports all data management functions within the Reintegration Department and plays a key role in ensuring accurate, timely, and organized information for each individual program. This position is responsible for entering, maintaining, and monitoring participant records; developing and refining data collection methods; and ensuring that all program data aligns with departmental and federal reporting standards. The Database Specialist manually consolidates data into standardized databases, supports the service team(s) in upholding data integrity, and compiles reports as needed for program evaluation. Additionally, this role assists participant orientation and is responsible for entering new participant information into departmental systems to support efficient cohort assignments, case management and service delivery. This position will maintain some flexibility in hours, the schedule is Monday through Friday which will include some scheduled evenings and may include occasional weekends.

Essential duties include, but are not limited to:

• Monitor funder communications and serve as the primary liaison for the department’s data functions, participating in relevant agency, departmental, and funder meetings, projects, and feedback sessions.
• Resolve issues of missing information and make recommendations for improvement to program management, when necessary
• Protect all confidential information in accordance with organizational policies, federal privacy requirements, and industry best practices. Notify appropriate parties when breaches or concerns arise
• Partner and support the team to administer and collect survey responses, in person and virtually based on cohort structure.
• Input and maintain incoming participant profiles into database(s) including all information related to participant enrollment activity
• Support the functionality of data collection methods and ensure validity and accuracy of collection is maintained by team members; train staff when necessary.

Status: Full-time

Location: Lawrenceville Workforce Development Center - 118 52nd Street, Pittsburgh, PA 15201

External Hiring Range: $20.43/$21.27/hour

Schedule: Monday through Friday (8:00am – 4:00pm) some scheduled evenings and weekends possible

Travel Required: Occasional travel may be required to Goodwill sites in Southwestern Pennsylvania and North Central West Virginia.

QUALIFICATIONS:

• High school diploma or equivalent AND 5 years of experience required. OR
• Associates degree AND 3 years of experience required. OR
• Bachelor’s degree AND 1 year experience required.

Required Education: must be in Social Services or Education

Required Experience:

• Experience in social service programming, working with nFORM or other federal case management and/or data collection software
• Combination of experience in database development, database management, and building functional spreadsheets

Preferred Experience:

• Experience in social service programming, working with nFORM or other federal case management and/or data collection software

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Qualified candidates must have a valid driver's license and reliable transportation for local travel.
• Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to their first day of employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal employment opportunity, including veterans and individuals with disabilities.

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