Job Details

Description

The Senior Manager of Communications leads and executes Washington Dental Service (WDS) external communications strategy, ensuring a cohesive and compelling narrative across the organization. This role is responsible for strengthening and integrating WDS’s value propositions across multiple lines of business, overseeing annual reporting, and shaping proactive messaging related to the organization’s mission, policy priorities, and executive presence. Working closely with senior leaders and key stakeholders, the Senior Manager of Communications serves as a strategic advisor and collaborator, helping position WDS as an innovative leader in oral and overall health.

At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do – for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.

We offer a highly competitive medical, dental and vision plans as well offering a generous 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.

The pay range for this position in Western Washington varies between $109,100.00 – $171,200.00, and for Eastern Washington varies between $87,500.00 - $143,800.00. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza Corp. intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate's geographic location.

Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice.

• Develop and own WDS’s enterprise external communications strategy, integrating multiple lines of business into a unified, audience-focused plan.
• Lead the development of mission-related communications, including the annual Mission Report and updates on partnerships, philanthropy, and charitable giving.
• Lead, develop, and execute annual reporting initiatives, including Mission and Business reports.
• Serve as a strategic external communications partner to the CEO and senior leadership team, including executive positioning, thought leadership, and digital presence (e.g., social media, blogs).
• Collaborate closely with internal communications and marketing partners to distribute content across channels, including public relations, website, social media, and executive materials.
• Identify executive engagement opportunities and community partnerships, and develop and manage an integrated editorial calendar.
• Develop and oversee media relations strategies, including agency management, and serve as a media spokesperson when appropriate.
• Establish metrics to measure the effectiveness of internal and external communications, using insights to drive continuous improvement and audience engagement.

The experience, skills, and education needed to succeed in the position are outlined below. These requirements are representative of the knowledge, skills, and abilities required to successfully perform the essential functions of the role.

• Demonstrated experience designing a communications architecture that delivers consistent, reinforcing messages across multiple stakeholder groups, including those with competing interests.
• Proven ability to translate business strategy into clear, compelling executive-level messaging.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Experience supporting communications during periods of transformation or organizational change.
• Demonstrated ability to develop and advise on communications that are equity-centered, inclusive, and informed by cultural and historical context.
• Exceptional writing, editing, and proofreading skills, with strong attention to detail.
• Highly effective listener who integrates feedback and perspectives into communication strategies.
• Strong collaborator with the ability to build productive partnerships with internal and external teams.
• Demonstrated ability to engage confidently with senior executives and Board-level leadership.

Travel:

This position requires occasional travel.

Operational Demands:

The operational demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. To request disability accommodation please contact your manager or HR Business Partner.

• Ability to sit and work at a computer keyboard for extended periods of time.
• Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment.

Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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