***Remote with travel throughout Dane County, WI for member visits*** JOB DESCRIPTION Job Summary Provides support for care management/care coordination long-term services and supports (LTSS)-specific activities. Collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Completes comprehensive member assessments within regulated timelines, including in-person home visits as required. • Facilitates comprehensive waiver enrollment and disenrollment processes. • Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and/or other appropriate health care professionals and member support network to address the member needs and goals. • Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly. • Promotes integration of services for members including behavioral health care and long-term services and supports (LTSS) and home and community resources to enhance continuity of care. • Assesses for medical necessity and authorizes all appropriate waiver services. • Evaluates covered benefits and advises appropriately regarding funding sources. • Facilitates interdisciplinary care team (ICT) meetings for approval or denial of services and informal ICT collaboration. • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. • Assesses for barriers to care and provides care coordination and assistance to members to address psycho/social, financial, and medical obstacles concerns. • Identifies critical incidents and develops prevention plans to assure member health and welfare. • Collaborates with licensed care managers/leadership as needed or required. • 25-40% estimated local travel may be required (based upon state/contractual requirements). Required Qualifications • At least 2 years of health care experience, including at least 1 year of experience working with persons with disabilities/chronic conditions long-term services and supports (LTSS), and 1 year of experience in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience. • Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice. • In some states, a bachelor's degree in a health care related field may be required (dependent upon state/contractual requirements). • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. • Demonstrated knowledge of community resources. • Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations. • Ability to operate proactively and demonstrate detail-oriented work. • Ability to work independently, with minimal supervision and self-motivation. • Ability to demonstrate responsiveness in all forms of communication and remain calm in high-pressure situations. • Ability to develop and maintain professional relationships. • Time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. • Problem-solving skills. • Strong verbal and written communication skills. • Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases. • In some states, must have at least one year of experience working directly with individuals with substance use disorders. Preferred Qualifications • Certified Case Manager (CCM), Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN). License must be active and unrestricted in state of practice. • Experience working with populations that receive waiver services. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $24 - $46.81 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

***Remote with travel throughout Dane County, WI for member visits*** JOB DESCRIPTION Job Summary Provides support for care management/care coordination long-term services and supports (LTSS)-specific activities. Collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Completes comprehensive member assessments within regulated timelines, including in-person home visits as required. • Facilitates comprehensive waiver enrollment and disenrollment processes. • Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and/or other appropriate health care professionals and member support network to address the member needs and goals. • Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly. • Promotes integration of services for members including behavioral health care and long-term services and supports (LTSS) and home and community resources to enhance continuity of care. • Assesses for medical necessity and authorizes all appropriate waiver services. • Evaluates covered benefits and advises appropriately regarding funding sources. • Facilitates interdisciplinary care team (ICT) meetings for approval or denial of services and informal ICT collaboration. • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. • Assesses for barriers to care and provides care coordination and assistance to members to address psycho/social, financial, and medical obstacles concerns. • Identifies critical incidents and develops prevention plans to assure member health and welfare. • Collaborates with licensed care managers/leadership as needed or required. • 25-40% estimated local travel may be required (based upon state/contractual requirements). Required Qualifications • At least 2 years of health care experience, including at least 1 year of experience working with persons with disabilities/chronic conditions long-term services and supports (LTSS), and 1 year of experience in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience. • Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice. • In some states, a bachelor's degree in a health care related field may be required (dependent upon state/contractual requirements). • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. • Demonstrated knowledge of community resources. • Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations. • Ability to operate proactively and demonstrate detail-oriented work. • Ability to work independently, with minimal supervision and self-motivation. • Ability to demonstrate responsiveness in all forms of communication and remain calm in high-pressure situations. • Ability to develop and maintain professional relationships. • Time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. • Problem-solving skills. • Strong verbal and written communication skills. • Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases. • In some states, must have at least one year of experience working directly with individuals with substance use disorders. Preferred Qualifications • Certified Case Manager (CCM), Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN). License must be active and unrestricted in state of practice. • Experience working with populations that receive waiver services. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $24 - $46.81 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

***Remote with travel throughout Dane County, WI for member visits*** JOB DESCRIPTION Job Summary Provides support for care management/care coordination long-term services and supports (LTSS)-specific activities. Collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Completes comprehensive member assessments within regulated timelines, including in-person home visits as required. • Facilitates comprehensive waiver enrollment and disenrollment processes. • Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and/or other appropriate health care professionals and member support network to address the member needs and goals. • Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly. • Promotes integration of services for members including behavioral health care and long-term services and supports (LTSS) and home and community resources to enhance continuity of care. • Assesses for medical necessity and authorizes all appropriate waiver services. • Evaluates covered benefits and advises appropriately regarding funding sources. • Facilitates interdisciplinary care team (ICT) meetings for approval or denial of services and informal ICT collaboration. • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. • Assesses for barriers to care and provides care coordination and assistance to members to address psycho/social, financial, and medical obstacles concerns. • Identifies critical incidents and develops prevention plans to assure member health and welfare. • May provide consultation, resources and recommendations to peers as needed. • Care manager RNs may be assigned complex member cases and medication regimens. • Care manager RNs may conduct medication reconciliation as needed. • 25-40% estimated local travel may be required (based upon state/contractual requirements). Required Qualifications • At least 2 years of experience in health care, including at least 1 year experience in care management, managed care, and/or experience in a medical or behavioral health setting, and at least 1 year of experience working with persons with disabilities, chronic conditions, substance abuse disorders, and long-term services and supports (LTSS), or equivalent combination of relevant education and experience. • Registered Nurse (RN). License must be active and unrestricted in state of practice. • In some states, a bachelor's degree in a health care related field may be required (dependent upon state/contractual requirements). • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. • Ability to operate proactively and demonstrate detail-oriented work. • Demonstrated knowledge of community resources. • Ability to work within a variety of settings and adjust style as needed - working with diverse populations and various personalities and personal situations. • Ability to work independently, with minimal supervision and demonstrate self-motivation. • Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations. • Ability to develop and maintain professional relationships. • Time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. • Problem-solving skills. • Strong verbal and written communication skills. • Microsoft Office suite/applicable software program(s) proficiency. • In some states, must have at least one year of experience working directly with individuals with substance use disorders. Preferred Qualifications • Certified Case Manager (CCM). • Experience working with populations that receive waiver services. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $26.41 - $51.49 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Description: Since 1913, Hooper has grown to become a well-respected electric power and mechanical contractor with headquarters in Wisconsin and regional offices in the states of Colorado, Florida, and Ohio. Hooper provides a wide range of services to support commercial and residential clients. Hooper provides competitive compensation and many supportive benefits including Health, Dental, and Vision Insurance, Matching 401(k) plan, Paid Time Off (PTO), 9 paid holidays, Identity Theft Protection, Life Insurance, as well as Short-Term and Long-Term Disability coverage. General Summary: Responsible for designing process piping projects and managing the development and coordination of 3-dimensional BIM models. This includes creating, obtaining, evaluating, and distributing models for use by estimating, purchasing, and operations teams. BIM modeling software, among other tools, is utilized to support accurate and efficient project execution. Principal Accountabilities: Prepares ductwork and piping drawings for field coordination as per accepted industry construction standards and project specification in consultation with field foreman and project managers Coordinates ductwork and piping layouts with other trades on the project to ensure proper fit Work with foremen and shop personnel in the production of shop level drawings for use in prefabrication Performs other duties and responsibilities as assigned. Requirements: Knowledge, Skills and Abilities Required: Experience: At least 2 years with developing 2D and 3D drawings Education: 2-year associates degree in drafting design or 4 years’ equivalent experience in mechanical trades Technical Skills: Analytical skills, knowledge of construction industry software programs Behavioral Skills: Comfortable working in a team environment with multiple ongoing projects Description of physical working environment: Primarily office-based, with occasional travel to field locations or corporate meetings. May require lifting of supply boxes or materials up to 30 lbs. Hooper is an equal opportunity/affirmative action employer. Hooper considers candidates regardless of age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Equal employment opportunity, including veterans and individuals with disabilities. PI286260634

Description: Since 1913, Hooper has grown to become a well-respected electric power and mechanical contractor. With headquarters in Wisconsin and regional offices in the states of Colorado, Florida, and Ohio, Hooper provides a wide range of services to support commercial and residential clients. Hooper provides competitive compensation and many supportive benefits including Health, Dental, and Vision Insurance, Matching 401(k) plan, Paid Time Off (PTO), 9 paid holidays, Identity Theft Protection, Life Insurance, as well as Short-Term and Long-Term Disability coverage. General Summary: In this critical role, you will be responsible for ensuring safety and health compliance with applicable regulations and existing Hooper Corporation and client standards and contributing to an environment where employee, client, and contractor health and safety is preserved. You will have the responsibility, authority, and knowledge necessary to develop and implement site-specific Safety Plans, monitor safety compliance, and audit safety performance at complex project sites. You should have experience that includes facility construction experience and capital project support for facility expansions. Experience with safety in a heating and air conditioning company would be very helpful as well. Principal Accountabilities: The role of the Safety Specialist responsible for Construction Safety at our client's jobsite will be, but not limited to, as follows: Routinely monitor Hooper Corporation's safety performance to verify that we are in compliance with Hooper Corporation and the client's stated practices and procedures, regulatory requirements and any additional owner expectations/deliverables. Interface with and support the construction management team at the site by delivering current data on Hooper Corporation safety performance, including, trending, incident management, metrics, and other key information that enable construction management to make informed and timely decisions. Facilitate communications, including safety meetings and notices, to ensure relevant safety information is communicated on site and with Hooper Corporate safety department. Conduct regular site safety walks with the client safety management representative. Participate in site safety walks with clients and other contractors as appropriate. When non-compliance and/or non-conformance is observed, immediately bring the issue to the attention of that individual and key stakeholders as appropriate. Participate in progress and schedule meetings. Attend client trainings, as requested. Evaluate/audit Site Specific Safety Plan to conformance to client and regulatory requirements. Understand and verify operational Safety requirements are adhered to. Support client initiatives as requested. Ensure appropriate level of PPE is available and being used as required, as well as proper maintenance and sanitation of PPE. Verify communication systems are in place. Participate in daily safety briefings with the project field team. Oversee that safety equipment is maintained; establish and execute decontamination procedures. Exercise the authority to stop work upon determination of an imminent safety hazard or potentially dangerous situation (e.g., weather conditions, or other changed conditions where this action is necessary). Exercise the authority to proceed with work after a stop-work order after receiving verification from Client Safety representative. Conduct safety observations/audits. Investigate and correct Incidents & Near Misses. Maintain records such as inspections, monitoring, incident and near miss investigations, etc. Complete and maintain required training, including: Performs other duties/special projects as assigned. Requirements: Knowledge, Skills and Abilities Required: Bachelor’s degree in occupational health, safety, or related discipline preferred. 3 to 5 years of full-time experience in project health & safety support and leadership. 5 to 10 years of experience in construction project safety and health leadership on capital projects will be considered in lieu of degree. Competency in OSHA requirements regarding Crane, Derrick, and Hoist Safety. Competency in OSHA requirements regarding excavation standards at 29 CFR Part 1926, Subpart P. Certified Safety Professional (CSP), Construction Health and Safety Technician (CHST), Certified Safety Manager Construction (CSMC) or equivalent certifications preferred. Strong commitment to safety, including implementing strict Safety protocols. Completed training and certifications for OSHA 10, 30-hour construction preferred. Strong initiative (self-starter), problem-solving and communication skills, and attention to detail. Valid driver's license. Hooper is an equal opportunity/affirmative action employer. This company considers candidates regardless of age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Equal employment opportunity, including veterans and individuals with disabilities. PI286261114

Description: Since 1913, Hooper has grown to become a well-respected electric power and mechanical contractor. With headquarters in Wisconsin and regional offices in the states of Colorado, Florida, and Ohio, Hooper provides a wide range of services to support commercial and residential clients. Hooper provides competitive compensation and many supportive benefits including Health, Dental, and Vision Insurance, Matching 401(k) plan, Paid Time Off (PTO), 9 paid holidays, Identity Theft Protection, Life Insurance, as well as Short-Term and Long-Term Disability coverage. The Mechanical VDC Designer is responsible for designing plumbing projects and managing all aspects of 3D Building Information Modeling (BIM). This includes creating, obtaining, evaluating, coordinating, and distributing BIM models for use in estimating, purchasing, and operations, using BIM modeling software and related tools. Principal Accountabilities: Coordinate design drawings and piping layouts with various trades on a per project basis to ensure proper fit (HVAC, plumbing, electrical etc.). Provide design oversight to all design-build projects and assistance to project managers on design-assist projects as well as coordination efforts for typical construction sites. Ability to read, understand and interpret the Wisconsin Plumbing Code. Represent Hooper Corporation in matters of project coordination and technical assistance as required. Communicate with appropriate parties to resolve design issues, change orders, and approvals. Maintains organized records of active projects. Assist with technical interpretation and writing of RFI's as need arises. Create and maintain standard processes & procedures. Troubleshoot problems as they arise. Maintain high level of competency of software through continued use, training, conferences, seminars, and workshops. Help with project estimating as it relates to potential design details and design hours required. Provide project kick-off information and attend meetings. Perform field surveys when necessary to determine actual field conditions to ensure the designed system will fit the given building structure. Assist with the Revit to fabrication process to maintain viable database. Perform additional assignments per project manager's direction. Build and maintain strategic relationships in the BIM and software industries. Performs other duties/special projects as assigned. Requirements: 2-year associate degree in 3D design or relevant plumbing experience. Minimum of two years’ experience with AutoCAD, Autodesk Fabrication, NAVIS works, REVIT, or other applicable software. Additional training provided. Proficiency utilizing Microsoft Word, Excel, and Outlook. Must have excellent organizational and communication skills. Must be able to handle multi-tasking and set priorities. Must have the ability to work as part of a team. Good analytical and problem solving, verbal and written communication skills and interpersonal skills to work effectively within a team environment. Valid Driver’s License. Comfortable working in a team environment with 30 - 40 personnel, designing approximately 20 - 30 jobs per year. Description of Physical Working Environment: Works in normal office environment from a sitting position with a computer. Repetitive typing and computer use required. Regular bending, twisting, and light lifting with or without reasonable accommodation. Makes job site visits as necessary requiring driving personal vehicle. Works on field construction sites in all kinds of weather to survey site conditions and resolve coordination issues with the trades. The ability to climb up and down ladders and steps on site is required with or without reasonable accommodation. Hooper is an equal opportunity/affirmative action employer, considering candidates regardless of age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, or any other status protected by applicable local, state, or federal law. Equal employment opportunity, including veterans and individuals with disabilities. PI286260876

Join the U.S. Customs and Border Protection Virtual Career Expo: We Hire Heroes, August 19, from 11:00 AM – 4:00 PM ET. Discover the opportunities and rewards of joining the brave men and women of U.S. Customs and Border Protection. See what it takes to serve on the front lines of national security. Chat one-to-one with recruiters Browse booths with valuable information Attend recruitment webinar sessions for insights about life at CBP Newly appointed Border Patrol Agents can EARN UP TO $60,000* IN RECRUITMENT INCENTIVES . *Conditions apply. RECRUITMENT INCENTIVES up to $60,000 are available to new CBP Officers. (Location based) $10,000 PLUS UP TO 25% OF BASE PAY INCENTIVE is available for new Air and Marine Operations Air Interdiction and Marine Interdiction Agents assigned to Caribbean locations. Whether you're just starting out, recently graduated, or bringing military/law enforcement experience, we want you! Work With Purpose. Serve With Pride. Register today!

People + Problem Solving = Progress Excellence Through People! Take your career to the next level by working with energetic, talented, and forward-thinking colleagues and clients who invest in the collective good, take a balanced approach to sustainable solutions, are flexible to the realities of complex changes, and provide genuine effort to do right by others. What We Are Looking For: We’re seeking a Substation Engineer to lead substation design projects. This role blends technical expertise, project management, and client collaboration in a fast-paced environment. If you have a strong electrical engineering background and enjoy solving complex problems, this is a great opportunity to make an impact and grow within a collaborative team. Looking for someone to work hybrid out of our Madison, WI office. What You Will Be Doing: Embrace, uphold, and live out PSE’s core values around People, Problem-Solving, and Progress. Support and lead substation engineering projects, including brownfield design, physical design, and protection & control systems. Develop engineering designs and drawings, including one-line/three-line diagrams, wiring diagrams, and AC/DC schematics. Provide technical consulting services across substation design, system support, and utility operations. Manage projects from design through construction, including budgeting, scheduling, and client communication. Collaborate with internal teams, clients, and contractors to ensure successful project delivery. Conduct site visits for inspections, construction oversight, and quality assurance. Support construction activities, including installation coordination, testing, and commissioning of electrical facilities. Perform technical reviews and quality control to ensure compliance with engineering standards and client requirements. What You Will Need: Education and Experience Bachelor’s degree in Electrical Engineering (preferred) Professional Engineer (PE) license or ability to obtain 5+ years of experience in transmission, distribution, or substation engineering Strong knowledge of substation design, protection & control systems, and utility operations Knowledge and Skills Knowledge of electric utility systems. Experience in engineering and design of electrical substations. Experience in power system protection, design, and operations. Experience in overcurrent coordination and SEL relay settings development is preferred. Working knowledge of computer software including AutoCAD, Adobe Acrobat or Bluebeam, MS Excel, and MS Word is required. Working knowledge of applicable NEC, IEEE, and ANSI standards and electric codes is preferred. Compensation: Salary Ra nge: $110,204 - $151,639 annually. This salary range reflects the anticipated base salary for five to twenty years of relevant experience. The successful candidate will be placed at a level that is commensurate with the candidate's relevant years of experience, education, and technical expertise. Benefits: Discretionary annual performance-based profit-sharing bonus 401(k) retirement plan and employer safe harbor contribution Cell phone reimbursement Comprehensive health, health savings account (HSA), dental, vision, flexible spending account (FSA) & dependent care reimbursement account Life insurance, short & long-term disability, and other voluntary coverages Employee Assistance Program (EAP) Paid time off, including holidays and volunteer time off (VTO) to serve our communities Professional development opportunities and educational assistance PSE is an equal opportunity employer that encourages all its employees to grow, learn, and expand their roles in ways they can be creative and best accomplish the client’s needs. We assess qualified applicants without regard to race, color, religion, sex, disability, sexual orientation, gender identity, national origin, veteran status, and other legally protected characteristics. Disclaimer: We are committed to fairness and transparency in our hiring process. Compensation may be adjusted based on the candidate’s experience, education, qualifications, market conditions, and internal equity. PSE (Power System Engineering) We want you to grow. We want you to learn. We want you to expand with us. Equal employment opportunity, including veterans and individuals with disabilities. PI286202453

Madison, WI, USA Full time R26_0000025022 Summary The Market Director, Store Operations is a key leader responsible for overseeing the operational performance of multiple store locations within an assigned market. Reporting to the Divisional Vice President of Store Operations, this role ensures operational excellence, compliance, and efficiency wile fostering a customer-centric culture. The Market Director partners with store managers and their teams to achieve organizational goals, enhance profitability, and provide an exceptional customer experience to achieve sales and profit targets. Responsibilities Lead, mentor, and develop store managers to drive operational excellence and continuous improvement across all locations. Monitor and ensure compliance with operational policies, safety standards, and company procedures. Analyzes and interprets the markets profit and loss statements and inventory reports to identify and implement strategies to improve operation performance; keeping management apprised of issues, progress, and results. Partners with sales leadership to identify and deploy strategies and tools to improve store efficiency and service levels to achieve and exceed district financial objectives and quotas. Evaluates business results of the market and stores to ensure the delivery of strategic objectives on budget timelines. Produces accurate and timely financial reports and projections for the market. Analyze operational metrics and implement strategies to improve efficiency, reduce costs, and drive profitability. Collaborate with cross-functional teams to align operational initiatives with the business objectives. Works cross functionally with Sales market director to deliver key sales initiatives Oversee inventory management processes to minimize shrinkage and optimize stock levels. Conduct regular store visits to assess operations, ensure adherence to store standards, train and coach teams and provide actional feedback to leadership teams. Champion employee engagement initiatives to build a positive work environment and drive retention. Stay informed about market trends, competitor strategies, and industry advancements to maintain a competitive edge. Qualifications Bachelor's degree in Business Administration, Operations Management, or related field. Data Driven: Proven ability to analyze data, develop strategies, and deliver results in a fast-paced environment. Operational Excellence: Ensures consistent execution of operational standards to maximize store performance and efficiency. Talent Leadership Development: Cultivates a high-performing workforce through coaching, development, and effective team leadership. Customer Experience Focus: Champions initiatives that enhance the in-store customer experience and drives satisfaction. Financial & Business Acumen: Manages budgets and operational metrics to achieve profitability and sustain growth. Proficiency in operational tools, inventory management systems, and reporting software. Preferred Qualifications 7+ years of progressive leadership experience in retail store operations with multi-unit management experience Leadership Embodies the following values: serve, perform, influence, respect, innovate, team. Effectively communicates by motivating and inspiring others through clear and proactive communication. Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions. Makes balanced decisions and thinks strategically by being a forward thinker. Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization. Physical Demands / Working Environment Work conducted in office, retail stores, and customer site environments. Frequent periods standing/walking in unairconditioned facilities and retail stores. Exposed to vibrations and dust, with noise level at moderate to low decibels. Must be able to lift twenty-five pounds at times. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Regularly required to use hands and fingers, and handle or feel objects. Other physical tasks required include pushing, reaching, climbing, and stooping. Local and air travel up to 50% - 75% of time to perform duties. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. See Description Equal employment opportunity, including veterans and individuals with disabilities. PI286177813

Location: Madison, Wisconsin, United States of America | Austin, Texas, United States of America Requisition ID: R35262 Position_Type: Full time Job Description About us We are looking for a Senior Data Analyst to support the Foundation Insights team. You will work cross-functionally to help drive analytics, enablement, and data-driven decision-making for our global engineering and product teams. Foundation Insights at Zendesk owns operational data for Engineering and Product Development — measuring productivity, reliability, AI adoption, cost/OpEx, and infrastructure excellence. In this role, you will turn raw engineering, product, and operational data into trusted metrics, self-service dashboards, and analyses that leaders act on. You'll own analytical domains end-to-end — from the SQL and dbt models that define a metric, to the interactive dashboards stakeholders read, to the definitions and documentation that keep everyone aligned. You'll work across a modern data stack — Snowflake, dbt, Airflow, GitHub, and AI platforms like Claude, Codex and MCP servers — and your work will directly shape how Product Development measures and improves itself. Location This hybrid role requires working from our Madison, WI or Austin, TX office at least two days per week or as determined by your manager. What you'll do: Develop SQL queries and dbt models to transform engineering and operational data into trusted, analysis-ready data models Build and maintain self-service dashboards and reports that put engineering productivity, AI adoption, reliability, and cost metrics in front of engineers and leaders up to the VP+ level Define and standardize metrics across engineering teams — owning the semantics of what a metric means (funnel stages, eligibility, DORA definitions like change-failure-rate and cycle time) so comparisons stay valid Measure platform adoption, AI tool usage, and ROI across engineering, and communicate findings through a thoughtful combination of quantitative analysis and qualitative storytelling Proactively conduct analyses and investigations that identify insights into underlying engineering and business matters — digging into data anomalies and asking "why" until you understand root causes Write clear documentation and enablement material so stakeholders can self-serve and trust the data Build relationships and collaborate with internal engineering, product, and enterprise data and analytics teams — reviewing peers' work and aligning on shared definitions Implement data quality tests, monitoring, and validation (e.g. dbt tests, Monte Carlo) to ensure accuracy and prevent invalid metric comparisons Help integrate data from APIs and third-party tools into Snowflake for analytics and AI enrichment What you bring to the role: Basic Qualifications: 3+ years of experience in the analytics or data space, delivering analyses and metrics that drive decisions Proven proficiency in SQL — comfortable with complex queries and transforming data into analysis-ready models Hands-on experience with dbt (or a strong willingness to ramp quickly) Experience with data visualization / BI or dashboarding tools (e.g. Tableau, Looker) Experience with a cloud data warehouse (e.g. Snowflake, BigQuery, Redshift, Databricks) Internally motivated, self-starter with an analytical and curious mindset — you find insights and show the value of data-driven decision-making Ability to work cross-functionally and communicate technical concepts to both technical and non-technical audiences, up to the executive level Detail-oriented with a passion for data quality, problem solving, and reliable, well-defined metrics Preferred Qualifications: Proficiency in Python and familiarity with data modeling, forecasting, and data analysis techniques. Experience developing and deploying open source BI solutions Familiarity with software engineering best practices — Git/GitHub PR workflows, code review, CI/CD, and testing Background working with large datasets, data APIs, and cloud object storage (AWS/GCP), plus data quality monitoring tools (Monte Carlo, dbt tests) Fluency with modern AI tooling (Claude, GPT/Codex, MCP servers, AI agents) and experience embedding AI-assisted workflows into analytics work. Knowledge of engineering productivity metrics — DORA metrics, PR review cycles, deployment frequency, incident management KPIs The US annualized base salary range for this position is $151,000.00-$227,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. About Us Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers. More meaningful moments. Fewer Zoom calls. What’s it like to work here? Our offices reflect the global cities we call home, and have spaces for collaboration, quiet, and events. With our hybrid approach, you’ll experience flexibility and connection, collaboration, and learning with your team. Recruitment Scam Alerts We’re aware of an increase in recruitment scams where individuals falsely claim to represent Zendesk. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully. All official Zendesk communications are conducted through "@ zendesk.com " email addresses. If you encounter suspicious messages, do not respond and report them to peopleandplaces@zendesk.com Read More Equal employment opportunity, including veterans and individuals with disabilities. PI286174310