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Representative, Health Plan Provider Relations (Remote)

Molina Healthcare - Aug 07, 2026
Location-based
Full-time
Salary
Texas
JOB DESCRIPTION Job Summary Provides support for health plan provider relations activities. Supports network development, network adequacy and provider training and education. Serves as primary point of contact between the business and contracted providers within the Molina network. Responsible for network management including provider education, communication, satisfaction, issue intake, access/availability and ensuring knowledge of and compliance with Molina policies and procedures. Essential Job Duties • Successfully engages high-volume, high-visibility plan providers, to ensure provider satisfaction, facilitate education on key Molina initiatives, and improve coordination and partnership between the health plan and contracted providers. • Serves as the primary point of contact between Molina health plan and the non-complex provider community that services Molina members, including but not limited to fee-for-service (FFS) and pay-for-performance (P4P) providers. • Collaborates directly with the plan’s external providers to educate, advocate and engage as valuable partners - ensuring knowledge of and compliance with Molina policies and procedures while achieving the highest level of customer service; effectively drives timely issue resolution, electronic medical record (EMR) connectivity, and provider portal adoption. • Conducts regular provider site visits within assigned region/service area; determines daily or weekly schedule, to meet or exceed the plan's monthly site visit goals. Proactively engages with the provider and staff to determine; for example, non-compliance with Molina policies/procedures or Centers for Medicare and Medicaid Services (CMS) guidelines/regulations, or to assess the non-clinical quality of customer service provided to Molina members. • Provides on-the-spot training and education as needed, including counseling providers diplomatically, while retaining a positive working relationship. • Independently troubleshoots provider problems as they arise, and takes initiative in preventing and resolving issues between the provider and the plan whenever possible. The types of questions, issues or problems that may emerge during visits are unpredictable and may range from simple to very complex or sensitive matters. • Initiates, coordinates and participates in problem-solving meetings between the provider and Molina stakeholders, including senior leadership and physicians (examples include: issues related to utilization management, pharmacy, quality of care, and correct coding). • Independently delivers training and presentations to assigned providers and their staff - answering questions that come up on behalf of the health plan; may also deliver training and presentations to larger groups, such as leaders and management of provider offices, including large multispecialty groups or health systems, executive level decision makers, association meetings, and joint operating committees (JOCs). • Performs an integral role in network management, by monitoring and enforcing company policies and procedures, while increasing provider effectiveness by educating and promoting participation in various Molina initiatives; examples of such initiatives include: administrative cost-effectiveness, member satisfaction - Consumer Assessment of Healthcare Providers and Systems (CAHPS), regulatory-related, Molina quality programs, and taking advantage of electronic solutions (electronic data interchange (EDI), EMR, provider portal, provider website, etc.). • May provide training and support to new and existing provider relations team members as appropriate. • Role requires 60%+ same-day or overnight travel (extent of same-day or overnight travel will depend on the specific health plan service area). Required Qualifications • At least 2 years of customer service, provider services, or claims experience in a managed care or medical office setting, or equivalent combination of relevant education and experience. • General understanding of the health care delivery system, including government-sponsored health plans. • Organizational skills and attention to detail. • Ability to manage multiple tasks and deadlines effectively. • Interpersonal skills, including ability to interface with providers and medical office staff. • Ability to work in a cross-functional highly matrixed organization. • Effective verbal and written communication skills. • Microsoft Office suite and applicable software programs proficiency. Preferred Qualifications • Familiarity with various managed health care provider compensation methodologies, primarily across Medicaid and Medicare lines of business, including: fee-for service (FFS), capitation and various forms of risk, ASO, etc. • Experience delivering training and facilitating educational presentations. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $19.84 - $34 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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Program Manager, Medicare Stars & Quality Improvement (Remote in Texas)

Molina Healthcare - Aug 07, 2026
Location-based
Full-time
Salary
Texas
JOB DESCRIPTION Job Summary Provides subject matter expertise and leadership for Medicare Stars quality improvement (QI) programs and activities. Provides subject matter expertise in planning and implementing QI initiatives and education programs to support improved Medicare Star ratings. Responsible for leading and managing Medicare Star projects and programs involving enterprise, department, cross-functional and health plan teams of subject matter experts, delivering impactful quality improvement initiatives through design process to completion and outcomes measurement. Essential Job Duties • Collaborates with cross-functional corporate and health plan teams on the development and implementation of enterprise Medicare Stars quality improvement (QI) programs and initiatives across the enterprise. • Manages, plans and executes Medicare Star ratings programs. • Supports Stars program execution and governance needs; communicates, measures outcomes and develops initiatives to improve Star ratings. • Serves as the Medicare Stars subject matter expert to corporate functional areas/health plans, and leads programs to meet critical needs. • Communicates and collaborates with health plans and Stars measure owners to analyze and transform needs and goals into functional requirements to maximize improvement opportunities. • Leads health plan leadership discussions to provide recommendations, performance results and opportunity assessments for Medicare Stars improvement. • Collaborates with operational leaders within the business to provide recommendations on opportunities for process improvements, organizational change management, program management and other processes related to Medicare Star ratings. • Facilitates process improvement, organizational change management, program management and other processes relative to the Medicare Stars Program. • Plans and directs schedules for program initiatives, as well as program budgets. • Develops, defines, and executes plans, schedules, and deliverables; monitors programs from initiation through delivery through outcomes measurement. • Monitors and tracks key performance indicators (KPIs), programs and initiatives to reflect the value and effectiveness of Stars and QI programs. • Creates business requirements documents, test plans, requirements traceability matrix, user training materials and other related documents. • Monitors projects from inception through delivery and outcomes measurement. • May engage and oversee the work of external vendors. • Generates and distributes quality improvement/Medicare Stars standard reports timely. Required Qualifications • At least 6 years of Medicare Stars program and project management experience, or equivalent combination of relevant education and experience. • Demonstrated knowledge of and experience with Medicare Star ratings and QI programs. • Advanced knowledge of the quality discipline, including metrics and performance standards. • Experience with government-sponsored programs (Medicaid, Medicare, Marketplace). • Experience developing performance measures that support business objectives. • Solid business writing experience. • Strong strategic-thinking skills. • Strong proficiency with data analysis, manipulation, interpretation, reporting and data-driven decision-making. • Critical-thinking, problem-solving and analytical skills. • Attention to detail and organizational skills. • Ability to implement process improvement initiatives and drive change. • Ability to work independently in a fast-paced, deadline-driven environment. • Ability to work in a cross-functional highly matrixed organization. • Strong project management experience. • Excellent verbal, written, and presentation communication skills. • Microsoft Office suite (including Excel), and applicable software programs proficiency, and ability to learn new information systems and software programs. Preferred Qualifications • Strong Medicare Stars/quality improvement (QI) program experience. • Six Sigma Black Belt Certification. • ITIL (Information Technology Infrastructure Library) certification. • Experience in leading significant cross-functional work. • Strong project management experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $73,102 - $142,549 / ANNUAL *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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Aircraft Mechanic - Customs and Border Protection

Amentum - Aug 06, 2026
Location-based
Full-time
Salary
McAllen, TX
The CBP Aircraft Mechanic performs maintenance, overhaul, repair, inspection, and aircraft servicing functions on assigned aircraft within an aircraft maintenance and operations environment and in accordance with applicable instructions. Principal Accountabilities: Perform maintenance, preventive maintenance, inspection, repair, and modification of aircraft in accordance with 14 CFR and Department of Defense (DoD) regulations, technical manuals, and other data as applicable. Perform daily and turnaround inspections on all assigned aircraft. Perform inspections, corrosion control, troubleshooting and fault isolation on aircraft systems. May be required to fly on Government aircraft for relocation, to conduct in-flight checks (test flights) and to conduct trouble shooting that cannot be completed on the ground. May be required to perform official travel to temporary duty sites within and outside the United States. Furnish own hand tools to perform maintenance of aircraft (necessary special tools and test equipment will be furnished by the customer). May be required to perform other duties as required to support the overall mission. Periodically required to travel in support of customers’ mission Minimum Requirements: Must possess and maintain a valid State driver’s license. Must be willing to subject themselves to random drug tests. Must be able to obtain and maintain a CBP Background Investigation Suitability clearance. Note: US Citizenship required to obtain clearance. High school graduate or have an equivalency certificate from an accredited program, is required. Must possess a valid FAA Mechanic certificate with Airframe and Powerplant (A&P) ratings. Must be competent and knowledgeable in the repair and maintenance of both fixed-wing and rotary-wing aircraft and aircraft systems to include airframes, structural, hydraulics, fuel and electrical systems, and aircraft engines. Must be competent and knowledgeable in system troubleshooting, reading and interpretation of schematics, blueprints, technical manuals and FAA, Company, and other Directives. Must be reliable and demonstrate good judgment. Able to follow base, federal and Company procedures for handling and disposal of hazardous waste materials. Ability to meet required deadlines and maintain necessary workflow. Ability to read, write, understand, and communicate in the English language and follow both verbal and written instruction. The ability to comprehend/interpret technical data. Physical Requirements/Working Environment: Be physically able to perform aircraft mechanic duties. Ability to move freely about the interior and meet aircraft specific specs for weight limit. Stand, squat, sit, walk, work with arms overhead for extended periods of time. May be required to wear a respirator. Pull, push, and lift up to 50 lbs. On occasions, individuals may also be required to work in areas where high noise hazards prevail, thus requiring the use of adequate ear protection. Preferred Qualifications: Prefer at least two years of experience working rotary-wing aircraft. UH-60 Blackhawk experience highly desired. Compensation Details: Hourly Rate: $42.54 Original Posting: 08/03/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters .
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Youth Care Worker 3rd Shift ORR

Lutheran Social Services of the South, Inc. dba Upbring - Aug 06, 2026
Location-based
Full-time
Salary
McAllen, TX
Lutheran Social Services of the South, Inc. dba Upbring Equal Employment Opportunity/M/F/disability/protected veteran status. Youth Care Worker 3rd Shift ORR US-TX-McAllen Job ID: 2026-7105 # of Openings: 1 Category: Refugee Resettlement Shelters Upbring Overview At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values: We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion. We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive. We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength. Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time. Your Mission in Action The Youth Care Worker is responsible for providing direct care and supervision, maintaining a safe and therapeutic environment for Unaccompanied Children (UC), and intervening to de-escalate situations as needed. This role ensures compliance with Office of Refugee Resettlement (ORR) licensing standards, agency policies, program guidelines, and all applicable federal, state, CARF, and local regulatory requirements. Youth Care Workers are also expected to report incidents in a timely manner and follow appropriate protocols to ensure the safety and well-being of the children in their care. 3rd Shift: 10:00 pm- 6:00 am Responsibilities Conduct intake services for incoming UC, including paperwork, assessments, providing an overview of program services, and assisting with initial placement and orientation Provide basic needs upon arrival, including meals, clothing, hygiene products, shower, and bedroom assignment; assist with daily routines such as wake-up, bedtime, personal care, chores, homework, meals, and recreational activities Supervise UC and enforce appropriate behavior limits, in accordance with their individual treatment and behavior plan, while maintaining compliance with ORR standards Perform behavior management and crisis intervention, ensuring the safety and well-being of UC, and providing 1:1 monitoring as directed by management or the clinical team Maintain a safe and organized environment by cleaning, organizing, and ensuring the UC living space is conducive to their well-being Document interactions and interventions in accordance with individual behavior plans, progress notes, and ORR standards, including any behavior incidents and general observations Assist UC with social skills, anger management, and daily living skills, providing support and guidance to help them achieve their daily goals Accompany UC on outings and activities, promoting community inclusion and ensuring safety during transport to appointments, outings, and other scheduled events Develop and maintain positive working relationships with management, staff, UC, and volunteers, ensuring the program goals and objectives are being met Must assist in the evacuation of UC during emergencies, such as inclement weather or natural disasters, ensuring their safety and well-being in unforeseen situations Attend meetings and training, maintaining the required training hours per licensing and ORR standards Other duties and special projects as assigned Qualifications Minimum Qualifications High school diploma or GED equivalent Must be at least 21 years of age One ( 1 ) year employment experience in the child welfare field working with children and/or adolescents Bilingual in English and Spanish, based on service area and service population Must be able to work extended shifts during periods of influx, including 12-hour shifts at least once a week or more Ability to use visual and auditory awareness within the work environment to ensure the safety and well-being of the residents Demonstrated ability to establish trust and build positive rapport with children, always working within ethical boundaries Strong conflict resolution and de-escalation skills, with the ability to handle challenging situations and ensure the safety of residents Strong verbal communication skills with the ability to give and follow both written and oral instructions Proficiency with basic computer skills, including Microsoft Office (Word and Excel) and documentation programs or databases Preferred Qualifications Associate's degree in social services , Human Services, or closely related field Two ( 2 ) years’ previou s experience performing direct care services to children and adolescents Travel This position may require travel as needed Perks at Upbring Competitive PTO & paid holidays Health, dental, vision insurance & more 403(b) Plan Employee Assistance Program Discounted Gym Memberships Physical Demands & Work Conditions This position requires frequent standing, walking, sitting, bending, kneeling, twisting, and reaching Position works in a child facility and has constant exposure to children Lift, push, pull, and move up to 125 lbs The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus. Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunity, including veterans and individuals with disabilities. PI286117013
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CBP Pilot Recruitment Virtual Webinar – August 18th

US Customs and Border Protection - Jul 17, 2026
Location-based
Full-time
$88.5K - $164K/yr
Salary
United States
Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers EXPERIENCED PILOTS interested in federal law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. If you're looking for an exciting and rewarding career with great pay, benefits, security, and job stability, now is the time to make your move! Get an insider's point-of-view about the challenges and rewards on Tuesday, August 18th at 2 PM ET in a live webinar presentation by AMO Agents . Federal civil service is a great place to build a career in law enforcement - join the call and learn about the qualifications you'll need to get your career started. Click on the Apply button on this site to register for the event . Complete the short form and select Air and Marine Operations (Air Interdiction Agent) from the Positions of Interest dropdown menu. You'll receive the webinar link approximately two days before the event . Possible duty locations by region: Southeast Region: (to include but not limited to the following locations) Homestead, FL and the Caribbean Air and Marine Branch (CAMB): Aguadilla, PR Southwest Region: (to include but not limited to the following locations) Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX National Air Security Operation Center (NASOC) Unmanned Aircraft System (UAS) Locations: (to include but not limited to the following locations) Sierra Vista, AZ; San Angelo, TX Not interested in law enforcement ? Go ahead and register for this webinar and select one of the many other career opportunities so CBP can stay in touch with news of future career events and position openings.
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Aircraft Mechanic - Customs and Border Protection

Amentum - Aug 06, 2026
Location-based
Full-time
Salary
McAllen, TX
The CBP Aircraft Mechanic performs maintenance, overhaul, repair, inspection, and aircraft servicing functions on assigned aircraft within an aircraft maintenance and operations environment and in accordance with applicable instructions. Principal Accountabilities: Perform maintenance, preventive maintenance, inspection, repair, and modification of aircraft in accordance with 14 CFR and Department of Defense (DoD) regulations, technical manuals, and other data as applicable. Perform daily and turnaround inspections on all assigned aircraft. Perform inspections, corrosion control, troubleshooting and fault isolation on aircraft systems. May be required to fly on Government aircraft for relocation, to conduct in-flight checks (test flights) and to conduct trouble shooting that cannot be completed on the ground. May be required to perform official travel to temporary duty sites within and outside the United States. Furnish own hand tools to perform maintenance of aircraft (necessary special tools and test equipment will be furnished by the customer). May be required to perform other duties as required to support the overall mission. Periodically required to travel in support of customers’ mission Minimum Requirements: Must possess and maintain a valid State driver’s license. Must be willing to subject themselves to random drug tests. Must be able to obtain and maintain a CBP Background Investigation Suitability clearance. Note: US Citizenship required to obtain clearance. High school graduate or have an equivalency certificate from an accredited program, is required. Must possess a valid FAA Mechanic certificate with Airframe and Powerplant (A&P) ratings. Must be competent and knowledgeable in the repair and maintenance of both fixed-wing and rotary-wing aircraft and aircraft systems to include airframes, structural, hydraulics, fuel and electrical systems, and aircraft engines. Must be competent and knowledgeable in system troubleshooting, reading and interpretation of schematics, blueprints, technical manuals and FAA, Company, and other Directives. Must be reliable and demonstrate good judgment. Able to follow base, federal and Company procedures for handling and disposal of hazardous waste materials. Ability to meet required deadlines and maintain necessary workflow. Ability to read, write, understand, and communicate in the English language and follow both verbal and written instruction. The ability to comprehend/interpret technical data. Physical Requirements/Working Environment: Be physically able to perform aircraft mechanic duties. Ability to move freely about the interior and meet aircraft specific specs for weight limit. Stand, squat, sit, walk, work with arms overhead for extended periods of time. May be required to wear a respirator. Pull, push, and lift up to 50 lbs. On occasions, individuals may also be required to work in areas where high noise hazards prevail, thus requiring the use of adequate ear protection. Preferred Qualifications: Prefer at least two years of experience working rotary-wing aircraft. UH-60 Blackhawk experience highly desired. Compensation Details: Hourly Rate: $41.47 Original Posting: 07/07/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters .
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Marine Interdiction Agent

US Customs and Border Protection - Aug 06, 2026
Location-based
Full-time
Salary
Weslaco, TX
Marine Interdiction Agent - New Hire Sign-On and Retention Incentives NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America. If you’re looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent . AMO is actively seeking applicants to fill full-time security-based positions with the nation’s largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade. DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $76,745–$142,199per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location. Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees. Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS + LEAP + 25% Retention Incentive after one year of service). GS-11 1st year annual pay - $105,931 GS-12 2nd or 3rd year annual pay - $137,977 GS-13 3rd year of annual pay - $164,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table + LEAP) GS-11 1st year annual pay - $112,168 GS-12 2nd or 3rd year annual pay - $146,946 GS-13 3rd year of annual pay - $174,739 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table + LEAP + 25% Retention Incentive after one year of service) GS-11 1st year annual pay - $121,840 GS-12 2nd or 3rd year annual pay - $160,859 GS-13 3rd year of annual pay - $191,284 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements. Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Recruitment Incentive (RI) : Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA) *Retention Incentive is contingent on eligibility. Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process. The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch. Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location. Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 12/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process. Locations are offered based on the current needs of the service at that time. Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction. Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest. Collecting, refining, and analyzing strategic and tactical intelligence. Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential. See the U.S. Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities. You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property. Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions. Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence. Highly skilled in writing comprehensive arrest, criminal and incident reports. Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums. Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent. OR GS-11 Education Substitution for experience: A Ph.D. or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M. OR Combining Experience and Education: A combination of successfully completed post-bachelors’ education (above) and experience. This will be calculated using your resume and unofficial transcripts submitted with your application. AND U.S. Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application. Your copies must include the expiration and capacity pages of your MMC. Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing. It cannot be pending additional information for MMLD application process. You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). AGE WAIVER: Creditable law enforcement officer service - Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference Eligibility - To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State , the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs. How to Apply Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions. You’ll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opening announcement and follow all instructions in the application process. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
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Marine Interdiction Agent

US Customs and Border Protection - Aug 06, 2026
Location-based
Full-time
Salary
Edinburg, TX
Marine Interdiction Agent - New Hire Sign-On and Retention Incentives NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America. If you’re looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent . AMO is actively seeking applicants to fill full-time security-based positions with the nation’s largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade. DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $76,745–$142,199per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location. Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees. Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS + LEAP + 25% Retention Incentive after one year of service). GS-11 1st year annual pay - $105,931 GS-12 2nd or 3rd year annual pay - $137,977 GS-13 3rd year of annual pay - $164,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table + LEAP) GS-11 1st year annual pay - $112,168 GS-12 2nd or 3rd year annual pay - $146,946 GS-13 3rd year of annual pay - $174,739 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table + LEAP + 25% Retention Incentive after one year of service) GS-11 1st year annual pay - $121,840 GS-12 2nd or 3rd year annual pay - $160,859 GS-13 3rd year of annual pay - $191,284 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements. Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Recruitment Incentive (RI) : Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA) *Retention Incentive is contingent on eligibility. Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process. The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch. Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location. Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 12/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process. Locations are offered based on the current needs of the service at that time. Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction. Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest. Collecting, refining, and analyzing strategic and tactical intelligence. Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential. See the U.S. Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities. You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property. Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions. Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence. Highly skilled in writing comprehensive arrest, criminal and incident reports. Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums. Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent. OR GS-11 Education Substitution for experience: A Ph.D. or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M. OR Combining Experience and Education: A combination of successfully completed post-bachelors’ education (above) and experience. This will be calculated using your resume and unofficial transcripts submitted with your application. AND U.S. Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application. Your copies must include the expiration and capacity pages of your MMC. Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing. It cannot be pending additional information for MMLD application process. You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). AGE WAIVER: Creditable law enforcement officer service - Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference Eligibility - To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State , the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs. How to Apply Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions. You’ll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opening announcement and follow all instructions in the application process. As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
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