JOB DESCRIPTION Job Summary Leads and manages team responsible for claims activities including reviewing and resolving member and provider complaints, and communicating resolution to members or authorized representatives in accordance with the standards and requirements established by the Centers for Medicare and Medicaid Services (CMS). Essential Job Duties • Manages team responsible for the submission/resolution of member and provider appeals and grievances; ensures resolutions are compliant with applicable standards and requirements. • Assesses and audits business processes to determine effective and efficient resolution of member and provider grievances. • Serves as primary interface with stakeholders and business partners, and ensures standard processes are implemented. • Oversees preparation of narratives, graphs, flowcharts, etc. to be used for committee presentations, audits and internal/external reports; oversees necessary correspondence in accordance with regulatory requirements. • Ensures claims production standards set by the department are met. • Maintains call tracking system of correspondence and outcomes for provider and member appeals/grievances; oversees/monitors appeals to ensure all internal and regulatory timelines are met. Required Qualifications • At least 7 years of managed care experience in a call center, appeals, and/or claims environment, or equivalent combination of relevant education and experience. • At least 1 year management/leadership experience. • Experience reviewing all types of medical claims (e.g. HCFA 1500, Outpatient/Inpatient UB92, Universal Claims, Stop Loss, Surgery, Anesthesia, high-dollar complicated claims, COB and DRG/RCC pricing). • Experience with Medicaid and Medicare claims denials and appeals processing, and knowledge of regulatory guidelines for appeals and denials. • Previous experience leading projects. • Strong customer service experience. • Strong organizational and time management skills; ability to manage simultaneous projects and tasks to meet internal deadlines. • Strong verbal and written communication skills. • Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications • Customer/provider experience in a managed care organization (Medicaid, Medicare, Marketplace and/or other government-sponsored program), or medical office/hospital setting. • Completion of a health care related vocational program in health care (i.e., certified coder, billing, or medical assistant). To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $73,008 - $135,480 / ANNUAL *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

JOB DESCRIPTION Job Summary Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Completes comprehensive assessments of members per regulated timelines and determines who may qualify for care management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments. • Develops and implements care coordination plan in collaboration with member, caregiver, physician and/or other appropriate health care professionals and member support network to address member needs and goals. • Conducts telephonic, face-to-face or home visits as required. • Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly. • Maintains ongoing member caseload for regular outreach and management. • Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care. • Facilitates interdisciplinary care team (ICT) meetings and informal ICT collaboration. • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. • Assesses for barriers to care, provides care coordination and assistance to member to address concerns. • May provide consultation, resources and recommendations to peers as needed. • Care manager RNs may be assigned complex member cases and medication regimens. • Care manager RNs may conduct medication reconciliation as needed. • 25-40% estimated local travel may be required (based upon state/contractual requirements). Required Qualifications • At least 2 years experience in health care, preferably in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience. • Registered Nurse (RN). License must be active and unrestricted in state of practice. • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. • Understanding of the electronic medical record (EMR) and Health Insurance Portability and Accountability Act (HIPAA). • Demonstrated knowledge of community resources. • Ability to operate proactively and demonstrate detail-oriented work. • Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations. • Ability to work independently, with minimal supervision and self-motivation. • Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations. • Ability to develop and maintain professional relationships. • Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. • Excellent problem-solving, and critical-thinking skills. • Strong verbal and written communication skills. • Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases. Preferred Qualifications • Experience closing care gaps (HEDIS measures, medication adherence, HOS surveys). • Comfort using care management platforms and population health tools. • Track record of successful member engagement and outreach. • Understanding of CMS Star Ratings methodology and quality bonus payments. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $30.37 - $59.21 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

JOB DESCRIPTION Job Summary Provides subject matter expertise and leadership to healthcare services function - providing support for project/program/process design, execution, evaluation and support, and ensuring compliance with regulatory and internal standards, practices, policies and contractual commitments. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Collaboratively plans and executes internal healthcare services projects and programs involving department or cross-functional teams of subject matter experts - delivering products from the design process to completion. • Provides ongoing communication related to program goals, evaluation and support to ensure compliance with standardized protocols and processes. • May engage and oversee the work of external vendors. • Focuses on process improvement, organizational change management, program management and other processes relative to business needs. • Serves as a subject matter expert and leads healthcare services programs to meet critical needs. • Communicates and collaborates with customers to analyze and transform needs and goals into functional requirements. • Conducts quality audits to assess healthcare services staff educational needs and service quality, and implements quality initiatives within the department as appropriate. • Creates business requirements documents (BRDs), test plans, requirements traceability matrix (RTMs), user training materials and other related business documents. Required Qualifications • At least 5 years of health care experience, including experience in clinical operations, and at least 3 or more years in one or more of the following areas: utilization management, care management, care transitions, behavioral health, or equivalent combination of relevant education and experience. • Registered Nurse (RN), Licensed Vocational Nurse (LVN), Licensed Practical Nurse (LPN), Advanced Practice Social Worker (APSW), Certified Health Education Specialist (CHES), Licensed Professional Counselor (LPC), Licensed Professional Clinical Counselor (LPCC) or Licensed Marriage and Family Therapist (LMFT). Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice. • Strong analytical and problem-solving skills. • Strong organizational and time-management skills. • Ability to work in a cross-functional, professional environment. • Experience working within applicable state, federal, and third-party regulations. • Strong verbal and written communication skills. • Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases. Preferred Qualifications • Knowledge of CalAIM (ECM or CS) Strong analytical skills Project management experience Strong attention to detail Certified Case Manager (CCM), Certified Professional in Healthcare Management (CPHM), Certified Professional in Healthcare Quality (CPHQ), or other health care or management certification. • Leadership experience. • Medicaid/Medicare population experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $84,067 - $163,931 / ANNUAL *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Associate, Philanthropy and Gift Planning Operations Mission All people living in the San Francisco Bay Area are economically secure, rooted in vibrant communities, and engaged in civic life. Our Values Anti-racism • Boldness • Equity • Rooted in Community Position Summary The Associate, Philanthropy & Gift Planning Operations supports core operational functions of the Philanthropy & Gift Planning (PGP) department, ensuring accurate donor data, timely gift processing, and effective use of systems such as Salesforce in partnership with internal teams, leadership, vendors, and consultants. This role plays a critical part in maintaining data integrity, supporting donor engagement processes, and enabling efficient department operations through reporting, list generation, and systems support. Key Responsibilities Process gifts, acknowledgements, and receipts accurately and in a timely manner Maintain and update donor and fund records Support the generation of donor lists for mailings, newsletters, and other donor engagement Produce reports and dashboards to track donor engagement and activity Support donor fund administration, including opening/closing donor advised funds Produce and distribute donor fund statements Support grantmaking operations in Salesforce Maintain electronic filing systems and documentation Monitor and resolve data issues, including duplicate records and data integrity concerns Supports virtual and in-person events by assisting with the generation of email/guest lists, syncing Salesforce and Pardot campaigns, and managing post-event data uploads and maintenance Supports RSVP tracking and day-of guest registration for events as needed Assists in the monitoring and resolution of the department support ticketing system via Smartsheet Recommend and implement improvements to data entry and reporting processes, and ensure process changes are recorded and updated in PGP Operations Manual Serves as a resource for the PGP department in their utilization of Salesforce and other technology tools Authority & Reporting The role sits within the Philanthropy and Gift Planning department. Reports to: Director, Donor Operations & Strategy Partners most closely with: PGP Operations Manager, Finance, IT, PGP team Qualifications & Competencies Minimum of 2+ years of relevant experience Experience working with nonprofit databases and data entry management, Salesforce preferred Strong organizational, analytical, and project coordination skills Exceptional attention to detail with ability to manage multiple priorities and deadliness Ability to handle confidential information with discretion Strong problem-solving and data management skills Ability to learn new applications, platforms and systems quickly Technical abilities and skills Intermediate to advanced computer/software skills, including Microsoft 365 (Outlook, Word, PowerPoint, Excel, Teams, & Copilot) and Zoom. Ability to learn and navigate online platforms, including Fluxx, Qliksense, Smartsheet Salesforce, NetSuite and other platforms as needed We encourage candidates to apply even if they do not meet every qualification listed. You may be just the right candidate for this or other roles. Compensation & Benefits The San Francisco Foundation offers a competitive total compensation package, including base pay aligned with organizational budget size and comprehensive medical and fringe benefits. Learn more about our compensation philosophy and benefits on our career page . Position Pay Rate: $4887.50 per pay period Remote Work Policy This position follows a long-term hybrid work model. Dedicated to its employee health and safety, The Foundation will continue to make decisions in accordance with San Francisco County and California mandates. Employees must reside in or be willing to relocate to the San Francisco Bay Area and work in the office a minimum of one day per week. Physical Requirements This role is primarily sedentary and performed in a hybrid or remote office environment. It requires prolonged computer use, virtual communication, and occasional light lifting (up to 10 lbs.). The San Francisco Foundation provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. Requesting Accommodations Reasonable accommodations are available for applicants and employees with disabilities. Please contact hr@sff.org for support. The San Francisco Foundation is an equal opportunity employer and encourages candidates of diverse backgrounds to apply. Powered by JazzHR Equal employment opportunity, including veterans and individuals with disabilities. PI286261888

Position Title: Senior Customer Engineer- Cloudflare Developer Platform (Start-Ups) Miami About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Senior Customer Engineer- Cloudflare Developer Platform (Start-Ups) Location: Miami, FL *Note We are not considering any candidates not based in South Florida but we may offer relocation for the right candidate. About the Role Digital Native SEs at Cloudflare work with the most innovative and cutting-edge companies on the planet — the startups and high-growth, cloud-native businesses that are building the next generation of Internet products. These are companies where the developers are the decision makers, and where the CTO is often personally responsible for shipping new products and getting the company's AI initiatives off the ground. This role is for a technologist who genuinely enjoys being in the room with builders. You'll be equally comfortable jumping into a Slack channel with a founding engineer, whiteboarding an architecture with a lead developer, and stepping into a strategic conversation with a CTO about their platform and AI roadmap. You speak the language of engineers fluently and can hold a credible, detailed technical conversation — but this is not a software developer role, and you won't be writing production code every day. Your superpower is technical discovery, translation, and evangelism: understanding what a builder is trying to accomplish, mapping it to the full breadth of the Cloudflare Developer Platform, and inspiring teams to build on Cloudflare rather than just consume a single service. The Digital Native segment leans heavily on Solutions Engineering to lead technical discovery within the cloud-developer vertical. You'll be expected to go deep on the Cloudflare Developer Platform — Workers, Durable Objects, Workers AI, R2, KV, D1, Vectorize, Queues, Pages, and the broader developer ecosystem — far beyond basic storage, and to make the case for Cloudflare as the place to build. This role covers both the acquisition of new Digital Native accounts and the expansion of existing ones. The ideal candidate is a "builder" personality with a strong mix of pre-sales/technical customer-facing experience who thrives in an agile, fast-moving environment. What you'll do as a Senior Solutions Engineer The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. You are a customer-facing technologist within the Cloudflare Solutions Engineering team, focused on the developer-first, digital-native segment. You have experience in a pre-sales or other technical customer-facing role, and you're at your best when engaging directly with engineering teams and technical founders. In this role you'll partner closely with the sales team from the very start of the cycle — joining early discovery calls, qualifying opportunities from the get-go, and embedding yourself in customer Slack channels and working sessions. You'll lead technical discovery, deliver compelling demos and architecture discussions, run proof-of-concept builds, and evangelize the Cloudflare Developer Platform as the foundation for our customers' next products and AI initiatives. Responsibilities Specifically, we are looking for you to: Lead technical discovery within the cloud-developer vertical — asking the right questions to uncover how a customer builds, what they're trying to ship, and where Cloudflare fits. Engage early and often: join sales-led discovery calls from the outset, help qualify deals from the get-go, and stay embedded with customer teams (including in their Slack channels and working sessions) throughout the cycle. Identify and map customer initiatives and business problems — especially around new product development and AI initiatives — to the Cloudflare platform. Build relationships and technical champions within customer accounts, from founding engineers and developers up to the CTO. Develop and present tailored technical content and demos for both hands-on developer audiences and senior technical leadership. Lead demo and proof-of-concept / build activities for Cloudflare prospects and customers. Evangelize the Cloudflare Developer Platform (Workers, Workers AI, Durable Objects, R2, D1, KV, Vectorize, Queues, Pages and more) — making the case for customers to build on Cloudflare, not just use it for storage or CDN. Demonstrate your expertise with your peers through the creation of professional content, including reference architectures, demos, blog posts and other knowledge-sharing activities. Represent and evangelize Cloudflare externally at Developer, Community, Technology and Industry events with thought leadership and expertise. Apply in-depth vertical knowledge or domain expertise. Advise on best practices. Desirable Skills, Knowledge, and Experience Previous experience as a Solutions Engineer or other customer-facing technical role, ideally selling to or working with developer-led, cloud-native, or startup organizations. A genuine "builder" mindset and the personality to match: you enjoy talking to developers, you're curious, and you naturally gravitate toward technical problem-solving conversations. The ability to speak engineers' language credibly — you can hold your own on architecture, APIs, and platform design — without this being a hands-on, code-every-day developer role. Strong technical discovery instincts: you know how to draw out requirements, qualify fit early, and separate real needs from noise. A good mix of pre-sales / technical sales experience and comfort operating in an agile, fast-moving environment (joining Slack channels, iterating quickly, engaging in early-stage calls, and qualifying deals from the start). Solid communication, written and presentation skills, with the range to talk to both a hands-on developer and a CTO in the same day. Ability to work on several projects and activities concurrently. Highly driven, curious, team-oriented, and able to work with a sense of urgency. You've built web applications before, or contributed to existing web applications in a meaningful way — enough to have real empathy for how developers work. Polished communication and executive presentation skills with the ability to drive a discussion with a broad range of stakeholders (from the web developer to the CTO/CISO). Relationship building: a proven track record of building deep technical relationships with engineers and technical founders. Experience managing various stakeholder relationships to build consensus on technical solutions/projects. Experience managing technical sales within accounts, including developing champion-style relationships, driving technical wins, and assisting with technical validation. Bachelor's Degree or equivalent in relevant work experience. The role is a 100% remotely based role & requires up to 25% local travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates. A deep understanding of the Cloudflare Developer Platform and core industry components (and a desire to learn more): The Cloudflare Developer Platform — serverless compute and application development with Workers, Durable Objects, Workers AI, R2, KV, D1, Vectorize, Queues, and Pages. Familiarity with building or architecting applications on a serverless/edge platform is a strong plus. AI/GenAI application patterns — inference at the edge, RAG, vector databases, and how startups are operationalizing AI initiatives. HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), and serverless application development. Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP. Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management. Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication. Cloud computing technologies such as AWS, GCP, Azure and others. Some scripting or programming familiarity with one or more of JavaScript/TypeScript, Python, Golang, BASH — enough to read code, build a demo, and converse with engineers (not to ship production software). Understanding of, or experience with, regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC. An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome. You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to technical founders and C-levels. You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions. You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important. You understand how to manage a project, work to deadlines, and prioritize between competing demands. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107. Equal employment opportunity, including veterans and individuals with disabilities. PI286268805

Location: Remote, California, United States of America | Remote, Illinois, United States of America | Remote, Texas, United States of America | Remote, Georgia, United States of America | Remote, Wisconsin, United States of America Requisition ID: R35313 Position_Type: Full time Job Description Stay on top of new cloud services and evaluate whether cloud-native alternatives can replace our stack components. Continue to strive toward a fully automated infrastructure. Evaluate new instances to resolve the best price point as we work with our provider on long term pricing. Continue to enhance the tools we use daily to control our clusters. Work closely with product management when new features are being considered by being an advocate for not impacting performance of existing APIs. Experience operating large systems at scale. Build, manage, and scale the Search infrastructure at Zendesk - a combination of self-managed clusters and AWS-managed services. Come help us further improve our infrastructure automation so that we can continue to grow with Zendesk and our customers. Telecommuting Permitted. Minimum Requirements: Master’s degree, or foreign equivalent, in Computer Science, Information Technology, Engineering, or closely related quantitative discipline. Special Skill Requirements: Cloud native application development concepts, such as microservices Cloud computing technology, such as AWS Database fundamentals and SQL Elasticsearch Virtual machines and containers Distributed systems fundamentals, such as replication and fault tolerance Ruby on Rails; and Agile methodologies Unix CLI basics; and Git Any suitable combination of education, training, and experience is acceptable. Experience can be gained through coursework, scholastic achievement, or work experience. The US annualized base salary range for this position is $161,637 - $217,000. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m. Notice of the Filing of the Application for Permanent Employment Certification Contact Information: To apply, please submit resume (and reference the Case Number 21-12915 at the bottom of this Notice) to: globalmobility@zendesk.com This notice is being provided as a result of the filing of an Application for Permanent Employment Certification (ETA Form 9089). This Notice of Filing will be posted between 30 and 180 days before filing the permanent labor certification application. The employer intends to permanently employ a foreign national in the job opportunity described above. Any person may provide documentary evidence bearing on the application to the Certifying Officer of the U.S. Department of Labor. The address of the Certifying Officer is: United States Department of Labor, Employment and Training Administration, Office of Foreign Labor Certification, 200 Constitution Avenue NW, Room N-5311, Washington, DC 20210. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. About Us Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers. More meaningful moments. Fewer Zoom calls. What’s it like to work here? Our offices reflect the global cities we call home, and have spaces for collaboration, quiet, and events. With our hybrid approach, you’ll experience flexibility and connection, collaboration, and learning with your team. Recruitment Scam Alerts We’re aware of an increase in recruitment scams where individuals falsely claim to represent Zendesk. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully. All official Zendesk communications are conducted through "@ zendesk.com " email addresses. If you encounter suspicious messages, do not respond and report them to peopleandplaces@zendesk.com Read More Equal employment opportunity, including veterans and individuals with disabilities. PI286267295

Analyst, Leadership Advisory Services (LAS) LEADERSHIP ADVISORY SERVICES PRACTICE The Leadership Advisory Services (LAS) Practice is an exciting, vibrant and uniquely dynamic practice environment within Spencer Stuart. Emerging in recent years as a key area of strategic focus for the Firm, LAS has experienced an accelerated growth trajectory in both product diversification (acquisition of Reya Group, release of LP and ExI 2.0) and scale. Operating synergistically alongside the Firms market-leading Executive Search business, LAS professionals provide advice and partnership to clients navigating a range of key leadership and talent issues, including: Aligning culture and talent strategy with business strategy Maximizing team effectiveness Merger integration support Executive assessment and CEO succession Talent development and transition support ANALYST ROLE A Spencer Stuart Analyst plays a critical and visible role on the team. Working closely with Associates, Senior Associates, and Consultants, Analysts operate as a thought partner in understanding client needs and gathering relevant research that contributes to the overall assignment strategy. More specifically, Analysts are responsible for supporting advisory engagements by assisting with project management, developing client assessment reports, conducting 360 reference calls, and designing client workshop materials. The Analyst provides research and conclusions to be incorporated into client-ready documents. Over time, it is expected that the Analyst will develop expertise with our proprietary tools and facilitate client interactions with little oversight. Successful Analysts have the opportunity to pursue various career development paths and leadership opportunities, including a path towards Consultant, while building highly transferrable skills in research, analysis, communication, teaming, and problem solving. KEY RELATIONSHIPS Reports to: Director of Associates and Analysts Consultants, Associates, Senior Associates (on a project basis) Other key relationships: Consultants, Associates, Senior Associates Executive Assistants Project Managers IDEAL EXPERIENCE Successful candidates will be self-directed, independent, and able to proactively address the needs of the practice, which is often fast-paced, quick-turn work that is highly integrated with client management and day-to-day client engagement. In addition, candidates will demonstrate a passion and ability for performing critical research and communicating their findings clearly and cogently, while delivering the highest caliber service for the greatest value. They will be graceful under pressure and be excellent multitaskers with an ownership mindset and results orientation. Specific experience should include: Recent, or soon to be, university graduate; or up to three years of business experience in leadership advisory, organizational development and/or human behavior Strong academic performance is required (3.4+ GPA) and while all majors are welcome, psychology, English/writing, or human capital related degrees are preferred Well-roundedness demonstrated through leadership experience in internships, work experience, community service, athletics, or roles in student-led organizations Experience with collecting and organizing information from databases and/or internet resources; ability to analyze and synthesize data into other formats Advanced research, analysis, and synthesis skills Strong verbal and written communication skills Self-directed and proactive in nature; resourceful, team-oriented, and tenacious Proficient with MS Office applications (Excel, PowerPoint, and Word) In possession of work authorizations necessary for the country in which you are applying The base compensation for this position is $80,000 per year. The actual base compensation offered will be dependent on the individuals skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program. Spencer Stuart also offers a competitive benefits package, which includes: Retirement savings plan with discretionary profit sharing contribution and employer match; PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable; Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account; Life Insurance, and short-term and long-term disability insurance; Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage. CRITICAL CAPABILITIES FOR SUCCESS Project Management Project Management Plans, manages, and drives own efforts in support of new business development and advisory support as measured by timely completion of project tasks and feedback from project team members. The successful candidate will do this while handling multiple projects with competing deadlines, working with individuals who have differing styles, and managing challenging expectations by: Providing accurate and timely data analysis and organizational behavior research. Taking ownership of the project by doing what is needed at all phases of the research process, anticipating next steps, and not waiting to be told what to do. Regularly reassessing priorities to align resources where/when needed and proactively reprioritizing own workload to provide additional support to assignment team where/when needed. Delivering on commitments on-time or notifying as early as possible if problems occur or deadlines will slip. Problem Solving Synthesizes research for business development initiatives, LAS assignments or intellectual capital initiatives and provides a succinct and accurate point of view as measured by quality and timeliness of contribution to assignment/project objectives. The successful candidate will do this while dealing with short timelines and limited information by: Listening and asking insightful questions. Leveraging knowledge of advisory tools and appropriate resources to gather relevant information. Subjecting researched facts to extensive analysis and interpretation before drawing conclusions. Making inferential leaps in thinking to reach a solution despite incomplete or ambiguous information. Making decisions rapidly, despite the complexity of the issues or pressures involved. Using effective business writing skills to create succinct, client-ready analyses and documenting information. Impact and Effectiveness Contributes to the efficiency and quality of teams to successfully meet project objectives as measured by Consultant, Associate, and peer feedback while working with individuals who have differing styles by: Interacts with a range of internal and external stakeholders and candidates with differing styles and egos, understanding and appreciating what is important to each. Being authentic. Listening and asking questions to clarify understanding and demonstrate knowledge. Placing team goals ahead of individual goals. Considering the needs of colleagues and adapting own communication style accordingly. Setting expectations and clarifying tasks to avoid wasting time and resources. Offering to work outside areas of responsibility when needed. Raising issues early and finding solutions collaboratively. Remaining poised when under pressure or handling unexpected challenges. Proactively sharing information with those who would benefit while being discreet with confidential information. Market and Functional Knowledge Obtains and incorporates knowledge to enhance client work in a meaningful way. Knows how to get information, effectively uses the available firm resources, developing and sharing industry/functional knowledge: Develops deep understanding of tools spanning the individual, team, and organizational levels. Has a genuine interest in/curiosity about people and businesses; actively building a personal awareness and team knowledge around organizational behavior and individual effectiveness. Understands how to identify and navigate the various relevant sources available (internal tools, assessment data, market insights, etc.), as well as key people, leveraging both internal and external content and networks to drive distinct and unique insights and outcomes. Development Self and Others Develops self and others; seeks and provides feedback, modifies own performance or behavior based on feedback. A successful Analyst is constantly growing, learning, and enhancing his/her skills and capabilities: Seeks and is open to feedback from colleagues, placing value on self-development efforts; seeks opportunities for growth. Is self-aware and open to changing ones own behavior. Firm Values Champions the Firms values, culture and Code of Conduct; engages, participates and collaborates with others. A successful Analyst, who people like working with and who may over time also have a leadership role: Accepts others opinions and encourages teamwork. Is inclusive. Brings cultural awareness and sensitivity to each interaction with colleagues. Participates actively and contributes to internal activities; engages with office and practice. Represents Spencer Stuart well by speaking positively about the Firm and aligning behavior to Firm values. Conducts themselves in a way that is consistent with the Firms values. Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law. Equal employment opportunity, including veterans and individuals with disabilities. PI286249690

Join the U.S. Customs and Border Protection Virtual Career Expo: We Hire Heroes, August 19, from 11:00 AM – 4:00 PM ET. Discover the opportunities and rewards of joining the brave men and women of U.S. Customs and Border Protection. See what it takes to serve on the front lines of national security. Chat one-to-one with recruiters Browse booths with valuable information Attend recruitment webinar sessions for insights about life at CBP Newly appointed Border Patrol Agents can EARN UP TO $60,000* IN RECRUITMENT INCENTIVES . *Conditions apply. RECRUITMENT INCENTIVES up to $60,000 are available to new CBP Officers. (Location based) $10,000 PLUS UP TO 25% OF BASE PAY INCENTIVE is available for new Air and Marine Operations Air Interdiction and Marine Interdiction Agents assigned to Caribbean locations. Whether you're just starting out, recently graduated, or bringing military/law enforcement experience, we want you! Work With Purpose. Serve With Pride. Register today!

Position Title: Senior Account Executive, LATAM About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Austin, US Miami, US Mexico City About the Role To the attention of candidates (Mexico City): V isa sponsorship is NOT provided for this position . Account Executives , Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. Responsibilities We are looking for a seasoned sales professional to join our Commercial Team responsible for covering Enterprise accounts in the LATAM area. The ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers. As an Enterprise Account Executive, you'll be responsible for developing and executing against a comprehensive account/territory plan as well as driving sales in a defined territory and/or account list to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services. Manage contract negotiations. Maintain a robust sales pipeline. Develop long-term strategic relationships with key accounts. Prospecting into target accounts to generate new sales opportunities. Aligning with channel partners on go-to-market strategy. Desirable Skills, Knowledge, and Experience Bachelor's degree required Minimum 6 years experience selling technology solutions in a B2B model, 3+ years selling to large enterprise accounts Experience managing longer, complex sales cycles Experience supporting and building relationships in Colombia highly preferred Basic understanding of computer networking and “how the internet works” Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus) Strong interpersonal communication (verbal and written) and organizational skills Bilingual in Spanish and English Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment Compensation Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107. Equal employment opportunity, including veterans and individuals with disabilities. PI286205586

Description: Shred Specialist Pay: $22-$24 The Shred Specialist position at Vital Records Control Companies (“VRC”) is responsible for receiving, segregating and loading wastepaper into a paper shredder as well as various traditional warehouse support duties. The Shred Specialist is a member of the local operations team who coordinates the daily volume of shred and assures that services are completed, and the team is prepared for the next day. The Shred Specialist must be a team player and contribute to a safe and harmonious work environment. Responsibilities Assist in unloading and staging of shredded paper, media, and product from VRC trucks at the assigned branch. Operate and maintain shredding and baling machinery at the branch. Ensure all paper bales are staged or loaded for shipment as required. Perform shredding operations in support of VRC's off-site shredding program. Operate forklifts and perform preventative maintenance on forklifts as required. Maintain a clean and safe working area according to VRC and NAID standards. Perform weekly, monthly and yearly preventative maintenance on all equipment. Maintain a responsible approach to all security and safety matters related to the operation. Other duties as assigned. Requirements Personal Characteristics Ability to communicate effectively with internal and external customers in a professional manner. Ability to maintain the highest level of customer service in all aspects of the job. Comfortable in a fast-paced dynamic environment Understands the importance of detail, accuracy, safety, and security. Ability to work well in a team environment and is always willing to assist others. Education/Experience High school diploma or equivalent Two (2) years of experience in a manufacturing or warehouse environment preferred. Six (6) months of forklift driving is preferred. Basic knowledge of forklift truck driving and maintenance Excellent physical ability; Must be able to lift a minimum of 75 pounds repeatedly over the course of the day. Ability to withstand the physically strenuous demands of lifting, pulling and managing heavy equipment and objects. Requirements: Equal employment opportunity, including veterans and individuals with disabilities. PI286197941