Associate Analyst, Change Management

National Grid (https:\\


  Full Time   Employee

United States

The Gas Business Enablement (GBE) project is a major long-term investment in our US gas business to enhance compliance, improve customer service, rate case strategy and performance. This newly created project will be a significant undertaking for the business as we standardize and simplify our operational processes, upgrade the technical systems they run on, build on our compliance programs in a rapidly changing external environment, develop and enhance how we use technology in the field and ensure we have the right talent and resource plans to successfully deliver to our customers.
Reporting into the Change Management Office (CMO) and either retained centrally or outsourced to the relevant program Work streams, the Associate Program Manager roles for Change Management will support the development, integration and delivery of change initiatives as part of the GBE program, outlined within the CMO toolkit.
This exciting new position offers an excellent opportunity for someone with a strong business acumen, excellent organizational skills to take on the opportunity to really immerse themselves into the significant change agenda within the GBE Program and simultaneously gain a deep understanding of the US gas business.
Key Accountabilities:
·Serves as an active member of the CMO, participating in the development and execution of change activities either centrally or locally within the Work Stream.
·Identify change management and project issues as they arise, prepare recommendations/ change interventions to address the issue in a timely manner and implement as directed
·Participate in the administration of a change management evaluation methodology for the assigned initiative
·Assist in the development and design of various change strategies across Training, Engagement, Business Readiness, Leadership development, Sustainment, Post Go Live Support etc
·Develop communications and engagement activities in line with GBE Program messaging and Opportunity statement to establish clear consistent messaging for the GBE program
·Coordinate with CMO to understand and support relevant execution of Work stream level activities
·Coordinate with CMO to ensure Workstream alignment with CMO plan
.Capability Requirements:
·Understanding & knowledge of effectively managing organizational change
·Knowledge of the principles and practices of effective Project Management
·Engages stakeholders understanding of stakeholder management strategies
·Effective collaboration and partnership capabilities
·Ability to align the outputs from reviews with change management strategies
·Good organisational skills and an ability to manage competing priorities and meet deadlines
·Good Oral and written communication skills
·Proven experience of managing risks and issues across projects , Programs
·Good influencing skills
·Results driven yet self-aware
·Strong team collaboration skills
·Proficient in MS Word, PowerPoint, Excel
·Working knowledge of MS Project an asset
Knowledge & Experience Requirements:
·Understanding of the Gas Utility business
·Hands on experience in Project Management, Certification a plus
·Bachelor?s Degree or equivalent working knowledge, in Organizational development, Training & Development, Human Resources, Leadership or other related area
·Experience of designing and implementing stakeholder engagement strategies
·Experience in leading or supporting the overall change management effort across the Program agenda engagement change efforts
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
:Gas Enablement
Primary Location
:Gas Enablement
Job Posting
:Sep 18, 2017, 11:39:15 AM
Unposting Date
:Oct 18, 2017, 11:59:00 PM


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