Field Service Technician - Military veterans preferred

Description

Field Service Technician

Are you looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like the type of environment where you can thrive, keep reading!

Leidos National Security Sector is seeking a fully cleared Field Service Technician to work on an enterprise IT program at a client site in McLean, Virginia.

In this role you will leverage your strong communications and problem solving experience to work independently, receiving minimal guidance while providing Tier 1 and 2 support to resolve incidents. There are no supervisory responsibilities but you will likely provide guidance to new associates. The primary work assignments will focus on assigning passwords and monitoring use of resources, backing up files as required and working with management to define requests for information. Additionally you may;

• Troubleshoot applications and operating systems,
• Perform access management,
• Perform installation support and use active directory to create account access profiles,
• Provide technical support and customer service to the organization’s users of computer applications and hardware,
• Answer questions regarding system procedures, online transactions, systems status and downtime procedures,
• Collaborate with network services, software engineering and or application development in order to restore services or identify problems,
• Act as a resource for colleagues with less experience,
• Lead projects with limited risks and resource requirements,
• Solve complex problems by taking a new perspective on existing solutions,
• Exercise judgment based on the analysis of multiple sources of information,
• Explain complex concepts.

Security Clearance Requirement:

• Active TS/SCI with Polygraph clearance is required.

Required Experience, Skills, and Education:

• Active TS/SCI with Polygraph clearance.
• Bachelor’s degree and 2+ years of applicable experience, or 6+ years of applicable experience in lieu of a degree.
• Prior CMA or DMA experience with this customer.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.