Store/Restaurant IT SupportAppleOne

AppleOne, a division of the Act-1 Group, is proud to present:

Job Summary

We are seeking a Store/Restaurant IT Support professional for a contract opportunity in Cerritos, CA, supporting technology systems across 26 restaurant locations and 3 brands. This hands-on Level 2/3 support role is ideal for an IT professional who enjoys troubleshooting, working with hardware, supporting end users, and keeping restaurant operations running smoothly.

This position offers the opportunity to work in a fast-paced, collaborative food and beverage environment where technology directly supports daily business operations. The role provides exposure to POS systems, KDS, payment technology, networking equipment, hardware support, vendor coordination, and multi-location restaurant IT operations. Candidates can expect a supportive team environment, visible business impact, and the opportunity to build well-rounded technical experience across store systems and corporate support.

Key Responsibilities

- Provide Level 2/3 technical support for POS systems, KDS, payment terminals, computers, printers, networking equipment, and related restaurant technology.
- Troubleshoot and resolve complex hardware, software, connectivity, network, and system issues remotely and onsite as needed.
- Install, maintain, upgrade, repair, and replace store-level IT equipment, including hardware, cabling, and peripherals.
- Support new store openings, remodels, technology upgrades, system rollouts, and preventive maintenance activities.
- Coordinate with restaurant managers, corporate IT teams, and technology vendors to resolve issues and minimize operational downtime.
- Track tickets, document resolutions, maintain hardware inventory, and identify recurring technical problems.

Compensation and Benefits

- Pay range: $35 to $45 per hour.
- Job type: Contract/Temporary. ~ Jan 31
- Location: Cerritos, CA, with occasional travel to restaurant locations in OC and IE
- Schedule: Occasional early mornings, evenings, or weekends may be required for restaurant support, maintenance, or technology rollouts.