Order Processing SpecialistAppleOne

AppleOne, a division of the Act-1 Group, is proud to present:

Job Summary

We are seeking an experienced Order Processing Specialist for a direct hire opportunity in Torrance, CA within a manufacturing environment. This role is ideal for a detail-oriented customer support, order management, or sales support professional who enjoys coordinating customer orders, inventory updates, shipment details, and internal communication from order entry through delivery.

The Order Processing Specialist will play a key role in supporting customers, distributors, factories, contract manufacturers, and internal sales teams. This is a strong opportunity for someone who values accuracy, teamwork, and follow-through in a stable, process-driven environment. Candidates can expect a collaborative team setting, supportive leadership, and the opportunity to build deep knowledge of customer order fulfillment, forecasting, and manufacturing support operations.

Key Responsibilities

- Process customer orders accurately, including sales orders, purchase orders, forecasts, ship dates, quantities, and related order details in ERP and order processing systems.
- Coordinate order activity from entry through delivery, including production schedule updates, shipping changes, cancellations, backorders, and shipment issues.
- Respond to customer, distributor, and internal inquiries by phone and email regarding orders, inventory, products, shipments, and delivery status.
- Process and follow up on RMAs, returns, shipment discrepancies, and other order-related issues.
- Monitor customer inventory levels, assist with weekly and monthly forecasts, and collaborate with internal and external teams to finalize forecast updates.
- Maintain accurate customer, product, quotation, CRM, and order documentation while generating weekly and monthly reports.

Compensation and Benefits

- Salary: $55,000 per year.
- Job Type: Direct hire.
- Location: Torrance, CA.