Buffet Food Server - Full TimePENN Entertainment
Job Summary
- Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow team members.
- Any and all duties as assigned by your supervisor or a member of management.
- Must be able to stand for a full shift.
- Displays a thorough knowledge of all menu selections and daily specials.
- Answers questions and make suggestions.
- Performs all assigned cleaning and general maintenance tasks.
- Reports issues and/or guest complaints to leader.
- Serves as an ambassador for all Food and Beverage outlets
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Ensures customer service standards are followed by all team members and addresses issues as they arise. Reports issues to Management.
- Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to Management.
- Maintains strict confidentiality in all departmental and company matters.