Customer Service RepresentativeAston Carter

Job Description: We are seeking a dedicated and detail-oriented Administrative Assistant to join our team. This role involves managing customer interactions, coordinating logistics, and performing essential administrative tasks. The position offers significant opportunities for growth within the organization.

Responsibilities:

• Enter customer pickups from phone calls and emails.

• Set up out-of-town pickups with carriers and conduct follow-ups with carriers.

• Respond to customer inquiries via phone calls and emails.

• Handle customer issues with dispatch and other departments as required.

• Coordinate orders with terminals and carriers.

• Perform administrative duties such as PODing orders and imaging documents.

• Enter payroll and productivity reports.

• Create and utilize spreadsheet reports daily.

Essential Skills:

• Working knowledge of Outlook, Microsoft Word, and Excel.

• At least 1 year of customer service experience/administrative assistant experience in a transportation company

Additional Skills & Qualifications:

• Experience in transportation is a plus.

• Excellent verbal and written communication skills.

• Strong interpersonal skills.

• Ability to work independently with minimal supervision.

• Positive attitude with good problem-solving skills.

• Strong attention to detail.

Work Environment: The position is full-time, with working hours from 8:30 AM to 5:00 PM. The role is based in an office environment. The location is not transit accessible, so own transportation is necessary. The company promotes a culture of growth and internal advancement, offering numerous opportunities for career development.

Job Type & Location

This is a Contract to Hire position based out of Calgary, AB.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Job Type & Location

This is a Contract to Hire position based out of Calgary, AB.

Workplace Type

This is a fully onsite position in Calgary,AB.

propos d'Aston Carter

Aston Carter fournit des solutions de talent de classe mondiale des milliers de clients travers le monde. Spcialiss dans la comptabilit, la finance, les ressources humaines, lacquisition de talents, les achats, la chaine dapprovisionnement, et certaines professions administratives, nous tendons les capacits des entreprises la pointe de lindustrie. Nous nous appuyons sur notre profonde expertise en matire de recrutement et sur notre vaste rseau pour rpondre aux besoins volutifs de nos clients et de notre communaut de talents avec agilit et excellence. Avec des bureaux aux tats-Unis, au Canada, en Asie et en Europe, Aston Carter est au service dun grand nombre dentreprises du classement Fortune 500. Nous sommes fiers davoir remport la dsignation Prix Platine dans le cadre des prix Best of Staffing Client et Talent dcerns par ClearlyRated.

Aston Carter est un employeur souscrivant au principe de lgalit des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de lge, de la couleur, de la religion, des origines nationales, du statut dancien combattant, dun handicap, de lorientation sexuelle, de lidentit sexuelle, des renseignements gntiques ou de toute autre caractristique protge par la loi.

Si vous souhaitez faire une demande daccommodement raisonnable, tel que la modification ou lajustement du processus de demande demploi ou dentrevue cause dun handicap, veuillez envoyer un courriel astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) pour connatre dautres options daccommodement.

Ordonnance sur lgalit des chances de San Francisco: Conformment lOrdonnance sur lgalit des chances de San Francisco, pour tous les postes situs dans la ville et le comt de San Francisco, nous examinerons les candidatures des personnes qualifies ayant un casier judiciaire ou des antcdents criminels.

Utilisation de lintelligence artificielle (IA): Nous pouvons utiliser lintelligence artificielle (IA) pour soutenir certaines tapes de notre processus dembauche, notamment la recherche, la prslection et lvaluation des candidatures. LIA aide analyser les candidatures et les qualifications, mais les dcisions finales sont prises par notre quipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse tre examine laide doutils dIA.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.