Directeur(-trice), Risques et conformit - Director Risk and ComplianceADP
Job Summary
Relve du : vice-prsident, Risques et conformit
Le ou la directeur(-trice), Risques et conformit assure le leadership et la supervision stratgique pour lorganisation en matire de programmes de gestion du risque, de conformit, de gouvernance, de rsilience oprationnelle et de contrle dassurance dans lensemble du Canada. Ce rle relve du vice-prsident, Risques et conformit et assume la responsabilit dassurer lidentification, lvaluation, la surveillance et le reportage efficaces des risques conformment aux objectifs organisationnels, aux exigences rglementaires et la propension au risque.
Le ou la directeur(-trice) dirige les quipes de gestion des risques dentreprise, de la continuit des activits, de la rsilience oprationnelle, de la conformit SOX, de lassurance SOC (Service Organization Controls), de la scurit dentreprise, de la gestion dincidents, de la conformit du franais, de laccessibilit, de la conformit de la LAPHO et dautres fonctions de gouvernance connexes. Le rle stimule lamlioration continue des cadres de risques et de conformit, prsente des rapports importants en matire de risques et des aperus pour la haute direction en plus de soutenir la prise de dcision informe tous les niveaux de lorganisation.
En tant que conseiller(-re) de confiance, le directeur(-trice) collabore avec des dirigeant(e)s de lentreprise pour consolider la gouvernance, favoriser une culture tenant en compte du risque, renforcer la rsilience organisationnelle et assurer la conformit avec les lois, les rgulations, les politiques et les normes de lindustrie applicables.
Principales responsabilits
Gestion des risques dentreprise
Mener le dveloppement et lamlioration continue du cadre de gestion des risques dentreprise.
Mettre en uvre des pratiques ainsi que des mthodologies de la gouvernance des risques et des normes pour identifier efficacement les risques.
Superviser des indicateurs de risques cls ( KRI ), des mesures de risques et des mesures de propension au risque.
Surveiller les tendances en matire de risques, des changements rglementaires et des tendances externes qui ont des rpercussions sur lentreprise.
Faciliter lvaluation des risques lchelle de lentreprise et maintenir une vision intgre des risques organisationnels.
Dvelopper des rapports la haute direction et des tableaux de bord afin dappuyer la prise de dcisions claires sur les risques.
Prsenter des aperus et des recommandations en matire de risques la haute direction et aux comits de gouvernance.
Intgrer des considrations en matire de risques une planification stratgique et des initiatives dentreprise.
Conformit et gouvernance
Diriger des programmes de conformit afin dassurer ladhsion aux exigences lgislatives, rglementaires et politiques.
Maintenir des cadres de gouvernance qui favorisent la responsabilisation, la transparence et la supervision efficace.
Surveiller les changements rglementaires et valuer leur incidence organisationnelle.
Coordonner les demandes dinformation, les valuations et les examens de la conformit.
Superviser les mesures correctives qui dcoulent daudits, dexamens et de rsultats rglementaires.
Collaborer avec des dirigeant(e)s dentreprise pour intgrer des exigences rglementaires au sein des oprations de lorganisation.
Encourager une culture de lthique, de la responsabilisation et de la conformit.
Conformit et accessibilit du franais
Assurer la supervision des programmes et des obligations de la conformit du franais
Soutenir des initiatives en matire daccessibilit et de conformit relative la LAPHO.
Assurer que les produits, services, communications et pratiques en milieu de travail rpondent aux exigences rglementaires et organisationnelles en matire daccessibilit.
Sassocier avec des parties prenantes cls pour implmenter des programmes daccessibilit et de conformit du franais.
Surveiller la conformit et maintenir les processus de gouvernance, de rapports et de supervision.
Soutenir lengagement de lorganisation envers linclusion, laccs quitable et lexcellence du service.
Continuit des activits et rsilience oprationnelle
Grer les programmes de planification de la continuit des activits et de rsilience oprationnelle.
Assurer le soutien des processus critiques grce des stratgies judicieuses de continuit des activits et de recouvrement
Superviser les valuations sur lincidence des activits, la planification de la continuit des activits, les tests, les formations et les exercices.
Coordonner des initiatives de rsilience dentreprise dans le but de renforcer la prparation organisationnelle.
valuer lefficacit des programmes et saisir des occasions damlioration continue.
Fournir des rapports rguliers sur la rsilience, la capacit
Contrles internes et assurance
Superviser la conformit SOX, SOC 1 ainsi que des programmes lis aux contrles dassurance.
Assurer la conception, la documentation, la mise au point de tests, la surveillance et lassainissement efficaces des contrles cls.
Soutenir la gestion du maintien dun environnement de contrles internes solides.
Coordonner des audits internes et externes en lien aux contrles, la conformit et la gouvernance.
Surveiller des plans de remdiations et assurer une rsolution rapide des lacunes de contrles.
Favoriser lamlioration continue en matire de gouvernance et defficacit des contrles.
Scurit dentreprise et gestion des incidents
Exercer une supervision de la gouvernance de scurit dentreprise et de programmes de gestion dincident.
Assurer la rsolution et la gestion adquates des incidents, des disruptions et des vnements lis aux risques.
Coordonner les efforts de rponses dquipes interfonctionnelles au cours dincidents importants.
Analyser les tendances dincidents et les leons tires de celles-ci pour renforcer la rsilience organisationnelle.
Travailler avec les dirigeant(e)s des technologies, des oprations, des services juridiques et des entreprises pour amliorer les capacits de prparation et de rponse organisationnelle.
La gestion des parties prenantes et llaboration de rapports pour la haute direction
Occuper le rle dun(e) conseiller(-re) de confiance en matire aux gestionnaires principaux de risques, de conformit de gouvernance et de rsilience.
tablir et entretenir des relations avec des organismes de rglementations et de vrification ainsi que des parties prenantes externes.
Livrer des rapports clairs et concis la haute direction et aux comits de gouvernance.
Informer les dirigeant(e)s au sujet des risques mergents et des enjeux de conformit afin de soutenir une prise de dcision claire au sein de lorganisation.
Influencer les priorits stratgiques laide danalyse et de recommandations fondes sur le risque.
Leadership et perfectionnement de talents
Diriger, entraner et dvelopper une quipe de professionnel(-le)s haut rendement en matire dvaluation des risques, de conformit, de rsilience organisationnelle et de scurit.
tablir des attentes de rendement et des mesures de redditions de comptes clairs
Promouvoir une culture de collaboration, damlioration continue et dexcellence oprationnelle.
Soutenir le perfectionnement des employ(e)s et la planification de la relve.
Exprience professionnelle
Un baccalaurat en administration des affaires, en gestion du risque, en finances, en droit, en administration publique, en scurit de linformation ou dans un domaine connexe.
Un minimum de 8 ans dexprience en leadership progressif dans le domaine de la gestion du risque, de la gouvernance, de la rsilience oprationnelle, de la transformation dentreprise, de la gestion de programmes ou dans une discipline connexe.
Avoir fait ses preuves en mettant sur pied des programmes lchelle dentreprise, des initiatives interfonctionnelles complexes et des efforts de changements organisationnels.
Exprience en matire de gestion dquipes professionnelles et linfluence de parties prenantes dans de multiples fonctions commerciales.
Comptence prouve dans llaboration et la prsentation de rapports pour la haute direction, de mesures de rendement, de tableaux de bord et daperus dentreprise qui soutiennent la prise de dcisions stratgiques.
Exprience en matire dtablissement de partenariat avec des dirigeant(e)s principaux(-les) pour dynamiser des priorits stratgiques, lefficacit oprationnelle et lamlioration continue.
Comptences cls
La prise de dcisions fondes sur le risque : value des problmes complexes, priorise lanalyse des risques et prends des dcisions claires au sein dun environnement dynamique.
Influencer et grer les parties prenantes : tablit de la crdibilit et influence effectivement les parties prenantes tous les niveaux.
Leadership en matire de personnel : forme des quipes haut rendement grce de lencadrement, de la responsabilisation et de lengagement.
Collaboration : travaille efficacement dans toutes les fonctions de lentreprise pour renforcer les pratiques en matire de risque, de conformit et de gouvernance.
Amlioration continue : stimule linnovation, lexcellence oprationnelle et loptimisation des processus.
Titres professionnels (de prfrence)
Certificat en gestion des risques (CRM)
Certificat de profesionnel(-le) en continuit des activits (CBCP)
CPA ou un titre professionnel quivalent
Dautres certifications en lien avec la gestion du risque, la conformit, la conformit, la rsilience ou la gestion dentreprise
Reports To: Vice President, Risk and Compliance
The Director, Risk and Compliance provides strategic leadership and oversight for the organization's risk management, compliance, governance, operational resilience, and control assurance programs across Canada. Reporting to the Vice President, Risk and Compliance, this role is responsible for ensuring risks are effectively identified, assessed, managed, monitored, and reported in alignment with organizational objectives, regulatory requirements, and risk appetite.
The Director leads Enterprise Risk Management (ERM), Business Continuity and Operational Resilience, SOX and SOC assurance, Business Security and Incident Management, French Language Compliance, Accessibility and AODA compliance, and related governance functions. The role drives the ongoing enhancement of risk and compliance frameworks, develops meaningful risk reporting and executive insights, and supports informed decision-making at all levels of the organization.
As a trusted advisor, the Director partners with business leaders to strengthen governance, embed a risk-aware culture, enhance organizational resilience, and ensure compliance with applicable laws, regulations, policies, and industry standards.
Key Accountabilities
Enterprise Risk Management
Lead the development and continuous enhancement of the Enterprise Risk Management (ERM) framework.
Establish risk governance practices, methodologies, and standards for effective risk identification, assessment, mitigation, monitoring, and reporting.
Oversee key risk indicators (KRIs), risk metrics, and risk appetite measures.
Monitor emerging risks, regulatory developments, and external trends impacting the organization.
Facilitate enterprise-wide risk assessments and maintain an integrated view of organizational risk.
Develop executive reporting and dashboards to support risk-informed decision-making.
Present risk insights and recommendations to senior leadership and governance committees.
Integrate risk considerations into strategic planning and business initiatives.
Compliance and Governance
Lead compliance programs to ensure adherence to legislative, regulatory, and policy requirements.
Maintain governance frameworks that promote accountability, transparency, and effective oversight.
Monitor regulatory changes and assess organizational impact.
Coordinate regulatory inquiries, examinations, and compliance reviews.
Oversee remediation plans arising from audits, reviews, and regulatory findings.
Partner with business leaders to embed compliance requirements into operations.
Promote a culture of ethics, accountability, and compliance.
French Language Compliance and Accessibility
Provide oversight of French Language compliance programs and obligations.
Lead Accessibility and AODA compliance initiatives.
Ensure products, services, communications, and workplace practices meet legislative and organizational accessibility requirements.
Partner with key stakeholders to implement accessibility and language compliance programs.
Monitor compliance and maintain governance, reporting, and oversight processes.
Support the organization's commitment to inclusion, equitable access, and service excellence.
Business Continuity and Operational Resilience
Lead Business Continuity Planning (BCP) and Operational Resilience programs.
Ensure critical processes are supported through effective continuity and recovery strategies.
Oversee business impact assessments, continuity planning, testing, training, and exercises.
Coordinate enterprise resilience initiatives to strengthen organizational preparedness.
Assess program effectiveness and identify continuous improvement opportunities.
Provide regular reporting on resilience, capability, and readiness.
Internal Controls and Assurance
Oversee SOX, SOC 1, and related control assurance programs.
Ensure key controls are designed, documented, tested, monitored, and remediated effectively.
Support management in maintaining a strong internal control environment.
Coordinate internal and external audits related to controls, compliance, and governance.
Monitor remediation plans and ensure timely resolution of control deficiencies.
Drive continuous improvement in governance and control effectiveness.
Business Security and Incident Management
Provide oversight of business security governance and incident management programs.
Ensure incidents, disruptions, and risk events are appropriately managed and resolved.
Coordinate cross-functional response efforts during significant incidents.
Analyze incident trends and lessons learned to strengthen organizational resilience.
Partner with Technology, Operations, Legal, and business leaders to enhance preparedness and response capabilities.
Stakeholder Management and Executive Reporting
Serve as a trusted advisor to senior leaders on risk, compliance, governance, and resilience matters.
Build and maintain effective relationships with auditors, regulators, and external stakeholders.
Deliver clear, concise, and actionable reporting to executive leadership and governance committees.
Communicate emerging risks and compliance matters to support informed decision-making.
Influence strategic priorities through risk-based analysis and recommendations.
Leadership and Talent Development
Lead, coach, and develop a high-performing team of risk, compliance, resilience, and security professionals.
Establish clear performance expectations and accountability measures.
Foster a culture of collaboration, continuous improvement, and operational excellence.
Support employee development and succession planning.
Qualifications
Bachelor's degree in Business Administration, Risk Management, Finance, Law, Public Administration, Information Security, or a related field.
Minimum 8 years of progressive leadership experience in risk management, governance, operational resilience, business transformation, program management, or related disciplines.
Demonstrated success leading enterprise-wide programs, complex cross-functional initiatives, and organizational change efforts.
Experience managing professional teams and influencing stakeholders across multiple business functions.
Proven ability to develop executive reporting, performance metrics, dashboards, and business insights that support strategic decision-making.
Experience partnering with senior leaders to drive strategic priorities, operational effectiveness, and continuous improvement.
Key Competencies
Risk-Based Decision Making: Evaluates complex issues, prioritizes risks, and makes sound decisions in dynamic environments.
Influence and Stakeholder Management: Builds credibility and effectively influences stakeholders at all levels.
People Leadership: Develops high-performing teams through coaching, accountability, and engagement.
Collaboration: Works effectively across functions to strengthen risk, compliance, and governance practices.
Continuous Improvement: Drives innovation, operational excellence, and process optimization.
Professional Designations (Preferred)
Canadian Risk Management (CRM)
Certified Business Continuity Professional (CBCP)
CPA or equivalent professional designation
Other relevant certifications in risk, compliance, governance, resilience, or business management
ADP Canada exerce des activits au Canada et sur plusieurs marchs internationaux.
La matrise du franais (parl et crit) est requise pour ce poste.
Ce poste comprend des responsabilits qui requirent une utilisation rgulire de langlais, en plus du franais.
Communication rgulire avec des clients, des fournisseurs, des parties prenantes ou des partenaires situs lextrieur du Qubec.
Collaboration avec des fonctions ou des quipes internes bases lextrieur du Qubec qui utilisent langlais comme langue principale de communication.
Participation des runions, des prsentations et des discussions en anglais avec des parties prenantes lchelle nationale ou internationale.
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En raison des responsabilits du poste, la matrise de langlais (expression orale, comprhension crite et expression crite) est requise, puisque ces responsabilits sont indispensables au poste et ne peuvent tre rattribues un autre membre de lquipe. Au Qubec, ADP Canada limite les postes ncessitant langlais et ne le demande que lorsque cela est ncessaire pour que lemploy puisse sacquitter de ses responsabilits.
ADP Canada operates across Canada and in multiple international markets.
Proficiency in French (spoken and written) is required for this position.
This position also involves duties that require regular use of English, in addition to French.
Regular communication with clients, suppliers, partners, or stakeholders located outside Qubec
Collaboration with internal teams or functions based outside Qubec where English is the primary language of communication
Participating in meetings, presentations, and discussions conducted in English with national or global stakeholders
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Based on the responsibilities of the role, proficiency in English (speaking, reading, writing) is required, as these duties are integral to the position and cannot be reassigned within the team. In Qubec, the Company limits positions requiring English and only requires it where necessary for the employees duties.
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is CAD $144,600.00 - CAD $194,600.00 / Year*
*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
Les offres de salaire pour ce poste peuvent varier en fonction de facteurs tels que lemplacement, les comptences et lexprience pertinente. Certains postes peuvent inclure une rmunration
supplmentaire. Nous offrons les avantages suivants : soins mdicaux, soins dentaires, soins de la vue, assurance-vie, pargne-retraite cotisation de contrepartie, programme de mieux-tre,
invalidit de courte et de longue dure, jumelage des contributions de bienfaisance, congs fris,
journes personnelles, congs pays pour bnvolat, paie de vacances, et plus encore. La rmunration pour ce rle est de 144 600 CAD 194 600CAD/anne*
*La rmunration relle ne sera pas infrieure au salaire minimum ou aux exigences salariales applicables en vertu des lois fdrales, provinciales et locales.
Bonus Eligible Statement: En Ontario et/ou en Colombie-Britannique (sil y a lieu), la fourchette indique reprsente la rmunration totale prvue, y compris la paie de vacances
et la prime la cible.
Bien que la prime ait t calcule dans le cadre de la rmunration annuelle prvue pour ce rle, elle est base sur plusieurs facteurs, y compris, mais sans sy limiter, les rsultats de lentreprise, le rendement annuel individuel et les directives de lentreprise.
Cette annonce concerne un poste vacant existant.
Lentreprise utilise un outil dintelligence artificielle lors du processus de prslection initial.
In Ontario and/or British Columbia (where applicable), the range shown represents the expected total compensation, including vacation pay and bonus at target. Although bonus has been calculated as part of the expected annual compensation for this role, bonus pay is based on several factors, including but not limited to business performance, individual annual performance, and company guidelines.
This job posting is for an existing job vacancy
The company uses an artificial intelligence tool during the initial pre-screening process.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADPs operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADPs culture and our full set of values.