Automotive Service AdvisorThe Hertz Corporation

A Day in the Life: Remote position on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm The hourly rate for this opportunity is $23/hr. What Youll Do: - Ensure vendors are performing requested repairs at agreed upon pricing - Reviewing a wide range of vehicle repair requests - Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM - Handle repair disputes with national account vendors - Validating parts pricing and labor times - Guarantee vehicle repairs adhere to company policies and address safety concerns - Efficiently drive down vendor cycle time to minimize out of service days - Handle phone calls related to vehicles experiencing extensive down time - Adhere to goal setting metrics for all job functions - Review vehicle repairs - Handle phone calls, emails, and chats - Working behind a desk - Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid What Were Looking For: - Highschool Diploma or GED - 3 years of previous vehicle maintenance experience - Minimum of 4 ASE certifications related to job scope - Ability to work remote - Fleet experience preferred - Automotive vehicle repair background - Ability to multitask - Negotiation - Computer literate - Customer service - Experience with labor guides *Ability to work REMOTE Required to be near Fort Lauderdale office* What Youll Get: - Remote Work - Up to 40% off the base rate of any standard Hertz rental - Paid Time Off - Medical, Dental & Vision plan options - Retirement programs, including 401(k) employer matching - Paid Parental Leave & Adoption Assistance - Employee Assistance Program for employees & family - Educational Reimbursement & Discounts - Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness - Perks & Discounts Theme Park Tickets, Gym Discounts & more