We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and its no small feat. It takes the imagination and passion of all of usfrom design and engineering to the manufacturing and marketing of our billions of MedTech products per yearto look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Primary Responsibilities:

• Support end users with process and system usage relatedquestions;this includes partnering with TDS(Technology & Digital Services)and or vendor on issue resolutions and communication with end users.
• Provide on-demand user support and troubleshoot data/system issues.
• Collaborate with Global Process Owners(GPO)to collect, interpret, and analyze business requirements to shape the design of the quality management system.
• Identifyopportunities for system improvements and lead initiatives to enhance system efficiency, user experience, and overall quality management capabilities.
• Shape project direction and timeline and make recommendations that include alternative solutions.
• Supportvalidation and testingactivities;this includes authoring PQ test scripts and support execution in alignment with validation protocols.
• Ensure the system is compliant with applicableregulatory agency requirementsand company policies.
• Work closely with cross-functional teams to ensure the system meetsbusinessneeds and compliance requirements.
• Develop and deliver training programs to ensure employees are knowledgeable about quality systems, procedures, and best practices.
• Supportdashboardmetrics development,ad hoc data extraction,anddata analysis.

Education and Experience:

• Bachelor's degree, preferably inQuality Management, Engineering, LifeScienceorTechnologyfield.
• Minimum of3years of experience in quality management systems within a regulated industry (e.g., medical devices, pharmaceuticals).

Knowledge and Skills:

• Excellent analytical, problem-solving, and project management skills. Strong attention to detail and ability to manage multiple priorities.
• Exceptional written and verbal communication skills with the ability to lead and influence cross-functional teams.
• Proficient in quality management software and tools, as well as Microsoft Office Suite.
• Effective meeting and presentation skills.
• Candidate must be self-motivated,self-directed,ateam player,andwillingto learn& adapt.
• Preferred experience workingwithMasterControl, Pega,TrackWise,Power BI,AI,Document Management, ProductHolds, Change Control,ComplaintManagement, CAPA, Field Actions,Audit Programs.

Work Environment:

• Willing to travel when required.
• Work in the office at a BD site.

At BD, we are committed to supporting our associates well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:

Annual Bonus

Potential Discretionary LTI Bonus

Potential reimbursement of phone use

Health and Well-being Benefits

Medical coverage

Health Savings Accounts

Flexible Spending Accounts

Dental coverage

Vision coverage

Hospital Care Insurance

Critical Illness Insurance

Accidental Injury Insurance

Life and AD&D insurance

Short-term disability coverage

Long-term disability insurance

Long-term care with life insurance

Other Well-being Resources

Anxiety management program

Wellness incentives

Sleep improvement program

Diabetes management program

Virtual physical therapy

Emotional/mental health support programs

Weight management programs

Gastrointestinal health program

Substance use management program

Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit

Retirement and Financial Well-being

BD 401(k) Plan

BD Deferred Compensation and Restoration Plan

529 College Savings Plan

Financial counseling

Baxter Credit Union (BCU)

Daily Pay

College financial aid and application guidance

Life Balance Programs

Paid time off (PTO), including all required State leaves

Educational assistance/tuition reimbursement

MetLife Legal Plan

Group auto and home insurance

Pet insurance

Commuter benefits

Discounts on products and services

Academic Achievement Scholarship

Service Recognition Awards

Employer matching donation

Workplace accommodations

Other Life Balance Programs

Adoption assistance

Backup day care and eldercare

Support for neurodivergent adults, children, and caregivers

Caregiving assistance for elderly and special needs individuals

Employee Assistance Program (EAP)

Paid Parental Leave

Support for fertility, birthing, postpartum, and age-related hormonal changes

Leave Programs

Bereavement leaves

Military leave

Personal leave

Family and Medical Leave (FML)

Jury and Witness Duty Leave

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, youll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

.

Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

Work Shift

NA (United States of America)

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

$87,200.00 - $139,500.00 USD Annual