Officer, Cash and Trade Process Analyst, Liquidity Management ServicesCiti

As a Cash and Trade Process Analyst, you will play a key role in strengthening how Citi's Liquidity Management Services team supports cash, liquidity, and deposit management for corporate clients. This role sits within the Treasury and Trade Solutions business and focuses on identifying process improvements, researching emerging technology capabilities, and partnering with internal stakeholders to deliver more efficient, reliable operations. You will contribute directly to reducing manual effort, improving service quality, and shaping how the team adopts new tools and ways of working.

Responsibilities

• Identify and recommend technology capabilities that reduce manual processing and lower the volume of client inquiries.

• Research current trends in treasury operations and cash and liquidity management to propose practical improvements.

• Partner with vendors, technology teams, and client operations groups to test and refine new process solutions.

• Implement improvements that increase operating efficiency and strengthen the overall client experience.

• Support adoption of new tools and processes across the Liquidity Management Services team.

• Translate business and operational requirements into clear specifications throughout each project.

• Evaluate risk in day-to-day decisions and escalate control issues promptly and transparently.

• Collaborate with stakeholders across the region, including colleagues who do not speak Chinese, to align on priorities and solutions.

Required Qualifications & Skills

• 3 to 5 years of experience in bank operations.

• Background in cash management, liquidity management, or deposit management for corporate clients.

• Practical knowledge of system development lifecycle processes.

• Clear verbal and written communication skills for working with internal stakeholders.

• Strong analytical skills with the ability to present findings clearly.

• Ability to work effectively with non-Chinese speaking colleagues across the region.

• Bachelor's degree or equivalent practical experience.

• Commitment to passing the Financial Markets and Professional Ethics & Proficiency Test for Bank Internal Control and Audit as a condition of the role.

Beneficial Skills & Qualifications

• Familiarity with emerging technologies relevant to treasury and banking operations.

• Experience working on cross-functional projects involving vendors and technology partners.

• Passing Basic Proficiency Test for International Banking Personnel

What We Offer

Join a team where your operational expertise directly shapes how Citi delivers cash and liquidity services across the region, while building skills that support long-term career growth.

• Work in a hybrid arrangement with 3 days in the office and 2 days working remotely.

• Collaborate with colleagues and stakeholders across multiple markets and functions.

• Access structured learning and development opportunities to build your operations and treasury expertise.

• Gain exposure to process improvement and technology adoption projects that build transferable skills.

• Benefit from programs supporting financial wellbeing, family support, and work-life balance.

Apply now to help shape the future of cash and liquidity operations within Citi's Treasury and Trade Solutions team.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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