Steak house "Oak Door" Sommelier (Team Leader)/Hyatt Hotels Corporation

Description:

Oversee daily sommelier and guest service operations

Provide wine service, pairing recommendations, and handle guest interactions and enquiries

Manage and maintain the restaurants wine program, including inventory and wine list

Lead the team through roster planning, coaching, and training of associates

Drive service quality and enhance overall guest satisfaction within Food & Beverage operations

Qualifications:

Experience in restaurant service (fine dining or upscale dining) preferred

Experience in a high-volume or premium restaurant/lounge is an advantage

Strong knowledge of wine, spirits, and other beverages preferred

Sommelier certification or equivalent experience is a plus

Basic level of English and native-level Japanese proficiency

Primary Location: JP-Kanto-Tokyo

Organization: Grand Hyatt Tokyo

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: TOK002616

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.