Transformation program manager (H/F)ADP

Transformation program manager (H/F)

La Business Process Improvement team pilote la transformation oprationnelle des activits ADP amlioration continue des processus mtier, dploiement de solutions dautomatisation (RPA, IA), et structuration de la performance lchelle des directions oprationnelles. Le Chef de Projet BPI opre en interface directe avec les quipes mtier et les directions, dans une structure matricielle qui exige autant de rigueur analytique que de capacit influencer sans autorit hirarchique.

Missions

Amlioration continue et Lean:

• Cadrage et conduite de chantiers Lean sur des processus oprationnels complexes (paie, gestion administrative, flux documentaires);

• Cartographie AS-IS/TO-BE et quantification des gains potentiels (FTE, qualit, dlais);

• Suivi de dploiement jusqu la ralisation effective des bnfices.

Automatisation et transformation digitale:

• Pilotage de programmes dautomatisation hybrides combinant RPA et solutions IA;

• Production des Business Requirements Documents et liaison avec les quipes techniques internes;

• Gestion du portefeuille dinitiatives : priorisation, dpendances, risques, suivi des conomies projetes.

Pilotage et gouvernance:

• Construction et animation des instances de suivi : comits oprationnels, steering committees de direction, reportings COMEX;

• Synthse de donnes complexes en narrative excutive claire pour des parties prenantes de niveaux htrognes;

• Maintien dune visibilit programme cohrente auprs des directions concernes.

Profil recherch:

• 5 ans dexprience minimum en transformation, amlioration continue ou pilotage de programme (environnement services ou BPO privilgi);

• Matrise des mthodologies Lean (VSM, A3, kaizen);

• Connaissance fonctionnelle de lautomatisation RPA (Power Automate ou quivalent);

• Capacit lire et qualifier un cas dusage IA sans profil technique;

• Certification PMP ou quivalent apprcie;

• Franais courant obligatoire, anglais professionnel requis;

• Capacit structurer un problme flou, dfendre une position en comit de direction et oprer en autonomie sur des primtres non encore dfinis.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADPs operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADPs culture and our full set of values.