Office CoordinatorSteward Healthcare

This position is to function as a member of the clinical and administration team and completes assigned daily clinical operations to ensure smooth day to day operations in the SMG physician practice. The Coordinator must maintain a professional, positive manner when talking with patients (and all customers) in person, over the phone, or via email. The Office Coordinator backs up the Practice Manager and assists with all practice and administrative operations and takes on special projects in the office as assigned. KeyResponsibilities Workscloselywithprovidersto assistindeliveringworldclasscaretopatients. Provides ahighlevelofcustomer serviceto allnew andexistingpatientsofthepractice. Assistspractice administrative andclinical staffwithoperationalneeds. Assists the Practice Manager with all practice operations, to include preparation for regulatory site reviews. Responsibletoensurenew staff aretrained and readytowork in their assigned department. Assist as requestedwithqualitymeasuresbywayof appointmentbookingorlistmanagement. Assist in clinic rounding to review cleanliness and efficiencies being followed in the clinics. Obtains requiredconsents,completes required forms asneeded for specificvisittypes. Responsibleto followTCM (TransitionalCareManagement),CCM (ChronicCareManagement) Stocks office andmonitorsexpirationdatesofexamroom supplies. Follows scheduling rules anddirect schedulespatientvisitsinotherSMGpractices. Reviews schedules (clinicalpre-visit review)toensuretheproviderhaswhatthepatientvisitis for.Example: results,consultnotes,hospitalnotesetc.Ifnot available,contacts facilityorotherpracticetoobtainthem. Schedulespatient appointments and appropriatetesting asorderedbyprovideruponcheckout from appointmentsor anyothertime as requested. Performsoutreachto selectpatientgroups asdirected forpatientcare andquality andthen schedules specialty appointments andtesting as required. Responsibletoinformmanagerofclinical supplyneedsor assistswithordering. Works assignedclinicalbucketstimely. Mustbe abletoworkindependentlywithlittle supervision. AdherestoSMGpolicies. Alwaysusesdiscretiontoensurepatientconfidentiality. Performsotherduties as requested. Valid AZ Driver's License Required - This position travels to multiple clinics across the Phoenix Metropolitan area Skills Strongcustomer service excellence is expected. Excellentcommunication andinterpersonal skills required. ExperiencewithEMR is stronglypreferred.(Athenapreferredbutnot required) Experience withMicrosoftOffice, Word,Excel, andOutlookis preferred. Education &Experience HighSchoolDiplomaorequivalent required. Certified Medical Assistant preferred