Quality Assurance ManagerRomark Logistics

Description

The tasks and responsibilities required of the Quality Assurance Manager are outlined below: Quality/Inventory Control: 

· Champion of quality within the facility. 
· Proven experience in Quality Management System (QMS), HACCP, Risk Assessments, audits, and compliance. 
· Collects, tracks, and organizes data to provide performance feedback to the operation; responsible for suggesting methods to improve areas of operational efficiency and service to our customer. (OS&D, System Adjustments, Location Errors etc.) 
· Responsible for facilitating and coordinating those activities associated with any internal or external audit, inventory cycle count, or any other quality and inspection related event.
 · Works closely with senior and department managers to address non-conformities from internal and external audits. 
· Primary resource and main point of contact for quality related activities such as the management of inspection hold products, product recalls, product inspections, trailer inspections and similar activities. 
· Maintains positive and service-oriented work relationships with our customers and internal operational business partners; works closely with key customer points of contact to resolve inventory and product control issues. 
· Recognized as the inventory and related systems/process expert in managing product through the warehouse. 
· Provide guidance and general support in resolving and researching inventory discrepancies.
 

Services: 
· Responsible for the management of value-added services in the facility to include space sell-off tenants; primary contact for customer specialized service requests. 
· Management of receiving, inventory, product order, picking and shipping processes for all value-added services. 
· Establishes a strong working relationship and rapport with the customer with an emphasis on personalized service and value. 
· Develops and implements processes and plans to meet customer requirements

The skill and qualifications required of the Quality Assurance Manager are outlined below: 

· 3-5 years of supervisory/management experience in a logistics role. 
· 3-5 years of inventory/quality control experience. 
· Intimate knowledge of shipping/receiving, warehouse, inventory and material handling operations, methods, and practices. 
· Leadership: previously demonstrated ability to lead people and get results through others. · Strong computer skills related to the use of Microsoft Office products, warehouse and inventory management systems and productivity tracking software. 
· Strong communication skills (written, oral) along with a high level of interpersonal skills to handle sensitive and confidential situations. 
· Ability to operate and train subordinates on all equipment associated within a warehousing environment. (Forklift, deep reach, walkie, RF scanner)