Worker's Compensation Administrator IArcBest
Job Summary
Job Description
The Worker's Compensation Administrator manages all aspects of a workers' compensation file for multiple jurisdictions, including claims ranging from soft tissue to catastrophic injuries such as paralysis, amputations, and fatalities. This position leverages a network of professional resources including doctors, nurses, attorneys, and regulators to facilitate ArcBest's mission of restoring the lives of their injured employees. The Worker's Compensation Administrator has a reserve and settlement authority of $35,000 as determined after training and approval by upper management. This position must be able to adequately assert the reserve and settlement authority according to ArcBest's best practices.
Responsibilities
* Review, examine, analyze, and investigate workers' compensation claims for compensability.
* Adjust claims according to state specific statues and regulations.
* Provide accurate mathematical calculations for claims financial exposure.
* Communicate the workers' compensation benefits, process, and requirements to injured workers.
* Establish claims reserves and adjust reserve throughout the claim for anticipated exposure.
* Provide financial information regarding claims cost and employee status to different Company departments.
* Prepare and issue mandated requirement for documents.
* Coordinate medical treatment for injured workers.
* Identify and pursue cases with subrogation potential.
* Act as a liaison between the injured worker, legal counsel, and medical providers.
* Review and interpret medical reports.
* Attend hearings, trials, and claim reviews.
* Process indemnity payments.
* Approve changes related to workers' compensation claim file.
* Manage litigation and negotiate settlements on a claim file.
* Advise defense counsel and independent adjusters.
* Demonstrate professional diplomacy during all interactions with injured workers, outside vendors, and team members.
* Obtain appropriate licenses and certifications as required by assigned jurisdiction.
* Direct investigations of serious accidents and injuries, as needed.
* Answer after-hours calls.
* Other duties and projects, as assigned.
Requirements
Education:
* Bachelor's Degree, preferred
* Experience may be considered in lieu of formal education.
Experience:
* 3 years of experience with casualty and/or workers' compensation claims, preferred
Computer Skills:
* Proficient in Microsoft Office Suite, preferred
Certifications:
* Arkansas Adjuster License within 1 Year, required
Competencies:
* Accuracy and Attention to Detail
* Claims Advocacy
* Communication
* Decision Making and Critical Thinking
* Knowledge of Claims
* Managing Multiple Priorities
* Negotiation and Settlement
* Workers' Compensation Claim Investigation
Other Details
Work Hours:
* Generally, 8:00 am - 5:00 pm Monday through Friday with occasional irregular hours depending on workload.
Travel Requirements:
* Occasional (25%-50%)
Compensation:
* This is a salary position paid biweekly.
About Us
ArcBest (Nasdaq: ARCB) is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. Founded in 1923 and now with 14,000 employees across 250 campuses and service centers, the company is a logistics powerhouse, using its technology, expertise and scale to connect shippers with the solutions they need from ground, air and ocean transportation to fully managed supply chains. ArcBest has a long history of innovation that is enriched by deep customer relationships. With a commitment to helping customers navigate supply chain challenges now and in the future, the company continues to invest in purpose-built technology such as ArcBest View, its digital logistics platform that brings quoting, booking, shipment visibility and reporting into one connected experience.
The Worker's Compensation Administrator manages all aspects of a workers' compensation file for multiple jurisdictions, including claims ranging from soft tissue to catastrophic injuries such as paralysis, amputations, and fatalities. This position leverages a network of professional resources including doctors, nurses, attorneys, and regulators to facilitate ArcBest's mission of restoring the lives of their injured employees. The Worker's Compensation Administrator has a reserve and settlement authority of $35,000 as determined after training and approval by upper management. This position must be able to adequately assert the reserve and settlement authority according to ArcBest's best practices.
Responsibilities
* Review, examine, analyze, and investigate workers' compensation claims for compensability.
* Adjust claims according to state specific statues and regulations.
* Provide accurate mathematical calculations for claims financial exposure.
* Communicate the workers' compensation benefits, process, and requirements to injured workers.
* Establish claims reserves and adjust reserve throughout the claim for anticipated exposure.
* Provide financial information regarding claims cost and employee status to different Company departments.
* Prepare and issue mandated requirement for documents.
* Coordinate medical treatment for injured workers.
* Identify and pursue cases with subrogation potential.
* Act as a liaison between the injured worker, legal counsel, and medical providers.
* Review and interpret medical reports.
* Attend hearings, trials, and claim reviews.
* Process indemnity payments.
* Approve changes related to workers' compensation claim file.
* Manage litigation and negotiate settlements on a claim file.
* Advise defense counsel and independent adjusters.
* Demonstrate professional diplomacy during all interactions with injured workers, outside vendors, and team members.
* Obtain appropriate licenses and certifications as required by assigned jurisdiction.
* Direct investigations of serious accidents and injuries, as needed.
* Answer after-hours calls.
* Other duties and projects, as assigned.
Requirements
Education:
* Bachelor's Degree, preferred
* Experience may be considered in lieu of formal education.
Experience:
* 3 years of experience with casualty and/or workers' compensation claims, preferred
Computer Skills:
* Proficient in Microsoft Office Suite, preferred
Certifications:
* Arkansas Adjuster License within 1 Year, required
Competencies:
* Accuracy and Attention to Detail
* Claims Advocacy
* Communication
* Decision Making and Critical Thinking
* Knowledge of Claims
* Managing Multiple Priorities
* Negotiation and Settlement
* Workers' Compensation Claim Investigation
Other Details
Work Hours:
* Generally, 8:00 am - 5:00 pm Monday through Friday with occasional irregular hours depending on workload.
Travel Requirements:
* Occasional (25%-50%)
Compensation:
* This is a salary position paid biweekly.
About Us
ArcBest (Nasdaq: ARCB) is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. Founded in 1923 and now with 14,000 employees across 250 campuses and service centers, the company is a logistics powerhouse, using its technology, expertise and scale to connect shippers with the solutions they need from ground, air and ocean transportation to fully managed supply chains. ArcBest has a long history of innovation that is enriched by deep customer relationships. With a commitment to helping customers navigate supply chain challenges now and in the future, the company continues to invest in purpose-built technology such as ArcBest View, its digital logistics platform that brings quoting, booking, shipment visibility and reporting into one connected experience.